Manager Human Resources

NICHOLE A. MYERS

**** ************ *~ West Bloomfield, Michigan 48322 ~ 248-***-**** ~ **********@*****.***

HIGHLIGHTS:

Network event prospecting

Excellent interpersonal skills adept in communicating effectively with customers, vendors, and employees.

Coaching and training

Expert in high volume recruiting

Highly Motivated, Flexible, Customer Satisfaction Driven Personality

Smart Search Applicant Tracking System Proficient

EXPERIENCE:

RECRUITER/ACCOUNT MANAGER

Premier Staffing Source, Inc., Southfield, MI (January 2016-present)

Identifies, selects and places qualified personnel for national government and state contracts

Organizes and participates in job fairs and on-site recruiting engagements

Liaises with local colleges, universities, trade schools and organizations to identify potential candidates

Develops job postings and employment advertisements

Assists in calculation of hours/payroll to Corporate through ADP

Assists with the development of staffing plans

Initiates background investigations and performs professional and personal reference checks

Develops staffing reports for contract requirements and management reports

Bullhorn Applicant Tracking System Proficient

RECRUITER AND RETENTION SPECIALIST

ASG Renaissance (PDW), Dearborn, MI (March 2015-January 2016)

High Volume Recruitment and Hiring: Assesses recruitment trends; Recruits candidates through direct recruitment, Internet mining, Employee Candidate Tracker, Indeed, Career Builder, Job Postings, Craigslist, Job Fairs, Employee Referrals, Senior Communities, Monster, Face book, and other creative methods

Liaison for Roush Chrysler between the Employee and Roush Upper Management

Performed screening, interviewing, applicant assessment and presenting of candidates to Hiring Managers to finalize the recruitment process

Worked closely with HR to insure all on boarding steps are completed efficiently

Developed and managed healthy pipeline of candidates for upcoming positions

Smart Search Tracking System Proficient

HUMAN RESOURCES GENERALIST

Worry Free Transportation, Waterford, MI (July 2013-March 2015)

Recruited to help start the new HR division, guiding the start-up and management of a full spectrum of HR operations, systems and programs

Assisted in calculation of hours/payroll to Corporate through ADP

Worked with senior management to create HR policies and procedures; recruit employees; create group benefits databases; and develop orientation, training and incentive programs

Managed leave-of-absence programs and personnel records

Administered benefits enrollment and programs

Handled HR generalist workplace issues

Played a key role in ensuring the successful launch of the HR Process

Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation

Fostered a teamwork/open-door environment conducive to positive dialogue across the organization

Brought workers' compensation program into full compliance. Instituted preferred providers list and trained managers and associates on procedures to follow in case of injury

Reduced benefits costs by 15% annually through meticulous record-keeping and ensuring that the company did not pay for benefits for which employees were ineligible

Wrote and concluded first employee manual covering issues including disciplinary procedures, code of conduct, FMLA policy and benefits information

Introduced company's first formal performance review program, creating a flexible and well-received tool that was later adopted company-wide

Revised job descriptions: "Shadowed" and interviewed employees to construct an accurate picture of the duties and skills required for each position

DIRECTOR OF OPERATIONS

HarborChase of Auburn Hills, Auburn Hills, MI (June 2008-April 2013)

Assisted the Executive Director with all of her duties as needed including payroll and accounts payable to ensure a turnkey environment

Oversaw direct caregiving staff, DON, LPNs, dementia specific recreational therapy, building services, food services, human resources, marketing, housekeeping, maintenance, and dietary departments

Responsible for hiring and firing all general staff

Responsible for budgeting, maintaining, and supervising operations within the facility

Directed trainings, seminars, family and support group sessions

Created policy/procedures for State of Michigan compliance with Home for the Aged licensure

Worked cooperatively with hospitals, community agencies and affiliations for placement of potential and current residents

Participated in Performance Team Meetings as scheduled

Trained and mentored associates in order to achieve company standards and meet company goals

Ensured that Standards Reviews were completed for the department resulting in a score 90% or greater

Ensured that work schedules for department are posted and are legible for associates at least two weeks in advance

Conducted multiple marketing projects within the community on an on-going basis to increase occupancy

Created and maintained close working relationships with representatives from home health care companies, senior centers, rehabilitation facilities, and elder law offices

Assisted in managing reporting for corporate office showing census, vacancy loss, and revenue

Resolved any resident and/or resident family concerns with fairness and dignity with an open door policy so the residents always knew that they came first

PAST EMPLOYMENT:

BUSINESS OFFICE MANAGER, Courtyard Manor Assisted-Living, Farmington, MI (2005-2008)

ACTIVITIES DIRECTOR, Courtyard Manor Assisted-Living, Farmington, MI (2002-2005)

ASSISTANT GENERAL MANAGER, Arby’s Restaurant, Livonia, MI (2001-2002)

EDUCATION:

MICHIGAN STATE UNIVERSITY, East Lansing

Bachelor of Arts in Communications/Management (2000)

References Available Upon Request

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