Administrative Assistant, Operations Assistant, Technical Assistant

Jacqueline Spooner

* ******** ****, *********, ** 15401 724-***-**** or 772-***-****

***********@*****.***

Professional Experience:

CHEVRON/AMBU (CONTRACTOR,CENERGY INTERNATIONAL), Smithfield, PA

Water Operations/Operations Assistant & Invoice Processor – June, 2015 – Present

Provides Management, Workplace and Procurement Support to the Water Operations Superintendent and Team. Also performs invoice processing and manages Work Order preventive maintenance on Enterprise Assets Management (EAM) system.

Processes approximately 300 invoices per week for Water Operations and ensures invoices meet BU requirements and regulatory reporting requirements before processing for payment. Also, determines the correct approval flow to ensure invoices are processed timely and accurately and resolves payment and invoice discrepancies with vendors.

Manages and submits monthly vendor reports for invoices in denied or composing mode.

Utilizes SIMSmart Management System for various SAP data reports.

Manages Water Operations work orders and preventative maintenance on the Enterprise Assets Management (EAM) system.

Serves as SiteView Champion and populates AFE and well start information.

Processes requests for workplace supplies including tracking, receiving and distributing items.

Manages logistic requirements for team activities such as meetings, trainings, and other business unit related activities.

Maintains portable gas monitor certifications and recalibrations. Also, utilizes INet Customer Interface to maintain compliance records for gas monitoring equipment.

Maintains team permits to work and all other required permits.

Utilizes the following computer programs and databases: Enterprise Assets Management (EAM), SiteView, MS Word, Web Ex, Excel, PowerPoint, Publisher, Visio, Ariba eProcurement System, SIMSmart Management System/SAP Data, INet Customer Interface, Water Request Tracker, Water Asset Data, Word, Lync, Outlook, Adobe, PowerPoint, Publisher, Room Booking Tool, CMS and LMS (on-line training programs) and several SharePoint sites.

CHEVRON/AMBU (CONTRACTOR,CENERGY INTERNATIONAL), Smithfield, PA

HES/Regulatory Reporting & Compliance/Regulatory Reporting Coordinator – November, 2013 – May, 2015

Managed DEP & EPA notifications for PA, WV & Ohio, tracked brine and fresh water data and submitted monthly to PA DEP GreenPort System, created Production PPC plans, tracked multiple dates for Chevron Well Tracking spreadsheet, and managed PA DEP Well Site Inspection reports.

Created a template for submitting WV Completions Report and submitted Chevron’s first WV Completions Reports. Also, the WV DEP displayed these reports at their annual convention in 2014 to show other operators how it should be done.

Gathered Fresh Water data for 5 year audit requested by PA DEP and passed the audit with zero deficiencies.

Performed PA, WV and OH DEP and EPA notifications for Construction, Drilling, Completions and Pipeline.

Corresponded with various functional groups within the Business Unit to acquire data necessary to prepare regulatory submittals.

Performed processing of collected data (i.e., well permits, well location plats, executive summaries, post frac reports, well treatment summaries, daily reports and stimulation summaries) for preparation of regulatory submittals, and ensured that regulatory reports were submitted within required deadlines.

Performed tracking of fresh and brine water usage and entered data in PA DEP’s GreenPort System and Essential Suites.

Assisted and coordinated various projects for Regulatory Compliance Department including creating Process Flow Charts utilizing Visio, coordinated several Environmental Ops training events which required creating PowerPoint presentations.

Received and processed DEP Well Site Inspection Reports; drafted and sent monthly DEP Report to corporate. Maintained Violation Issue Log spreadsheet and Notices of Inspections spreadsheet.

Created and updated Active Well Tracking spreadsheet (tracked restoration dates, drill permit issued and expired dates, dates for TD, Spud, Frac End dates, Inactive Status, NOT’s filed, and ESCGP’s).

Created Production PPC plans and uploaded new plans to SharePoint site.

Utilized the following computer programs: Excel, PowerPoint, Visio, Ariba eProcurement System, PA DEP GreenPort System, Essential Suites, Word, Lync, Outlook, Adobe, CMS and LMS (on-line training programs), Web Ex and several SharePoint sites.

SOUTHWEST REGIONAL MEDICAL CENTER, Waynesburg, PA

Administrative Assistant, Quality – October, 2012-January, 2013

Provided wide range of executive secretarial support to Chief Quality Officer and Quality Department:

Assisted in the preparation of administrative reports, performed difficult data entry and information gathering, performed statistical computations, prepared financial and unit activity data, prepared drafts and summaries, utilizing Excel and PowerPoint.

Performed data entry for hospital’s monthly corporate dashboard.

Recorded and transcribed meeting minutes, scheduled meetings, interviews, appointments, and maintained appointment calendar for Chief Quality Officer utilizing Microsoft Outlook.

UNIONTOWN HOSPITAL, Uniontown, PA

Director, Volunteer Services & Telecommunications, June 1998 – January 2009

Managed hospital’s Volunteer Services, Information Desk, Auxiliary Board and Telecommunications Department:

Performed secretarial duties including typing spreadsheets, organizational charts, reports, meeting minutes, scheduled and arranged meetings, managed multiple calendars.

Maintained and authorized daily/weekly time card submissions utilizing Kronos/Workforce system.

Managed Volunteer Department consisting of 200 volunteers in accordance with JCAHO guidelines, managed Information Desk bargaining unit employees, managed hospital’s Auxiliary Board and coordinated 9 annual fundraising events. Also managed hospital’s Switchboard and Telecommunications Department bargaining unit employees with twenty-four/seven coverage.

Performed recruitment, training, and orientation for all volunteers. Managed annual performance evaluations for Information Desk and Telecommunications employees.

Prepared annual staffing, operating, and capital budgets.

UNIONTOWN HOSPITAL, Uniontown, PA

Executive Secretary, July 1992 – June 1998

Provided administrative support to Vice President, Marketing & Environmental Services:

Handled large amount of correspondence and verbal communications with hospital President, Senior Management, Board Members, Medical Staff and various others.

Prepared and typed complex documents, reports, presentations, spreadsheets, organizational charts, and meeting minutes.

Scheduled meetings, made travel arrangements, managed multiple calendars, prepared expense reports, catering requests, and maintained departmental office supplies.

Provided research and administrative support on various complex projects.

Assisted and coordinated various Marketing/Advertising projects, campaigns, and photo shoots.

Processed, monitored and tracked all Marketing invoices and Marketing budget.

TUCKER ARENSBERG, P.C., Harrisburg, PA

Office Manager/Legal Administrator May 1987 – August 1991

Provided office management services including Financial Management, Human Resources, and Office Services for the Harrisburg branch of a Pittsburgh-based law firm:

Prepared and typed various documents for energy clients including: oil and gas leases, and PUC filings.

Managed client billings, collections, client disbursements, accounts payable and receivable, and attorney’s expenses.

Prepared various financial reports, authorized checks, and managed petty cash account.

Operated computerized billing/accounting system and implemented procedures.

Recruited and hired staff employees, supervised support staff, provided daily work direction, and coordinated work flow.

Managed staff salary administration, performance evaluations, recruitment, training, and orientations.

Implemented and managed confidential personnel files.

Contracted for office machines, equipment, supplies, and coordinated office maintenance support.

THE SENATE OF WEST VIRGINIA, STATE CAPITOL, Charleston, WV

Secretary to Senator John Karras, January 1987 – March 1987

Provided assistance to Senator Karras for 1987 legislative session (session runs 60-90 days):

Managed high volume of typing and filing, managed calendar, and scheduled appointments for Senator.

Managed correspondence and verbal communications with constituents, Senators, Delegates, and Governor’s Office.

Education and Training:

Albert Gallatin High School, Point Marion, PA - Diploma Received, 1979

oNew Horizons Excel Part 2 (Intermediate Level) and Part 3 (Advanced Level), July 2016

oNew Horizons Word 2010 Part 2 (Intermediate Level) and Part 3 (Advanced Level), April & May, 2016

oAMBU Driving Improvement Monitors (DIM’s) Training, September, 2015

oAMBU Process Safety at the Facility Level, October, 2014 & 2015

oChevron Operational Excellence Management System (Certification), July, 2014

oAMBU Environmental Awareness Training, September, 2014

oSmith System Driver Training, January, 2014

oBaptist Health Care Leadership Best Practices, Achieving Services & Operational Excellence, April-June, 2005

oPA Society Directors of Volunteer Services - Leadership Training & Building Healthy Communities, Philadelphia PA, October 2004

oAmerican Hospital Association-ASDVS Principles of Volunteer Services Management Course, Atlanta, GA, September 2004

oAmerican Hospital Association-ASDVS Principles of Volunteer Services Management Course, Seattle, WA, September 2002

oUniontown Hospital – Cerner Patient Management Training, 2001

oAmerican Hospital Association-ASDVS Annual Meeting & Leadership Training Conference, Orlando, FL, September 2000

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