Project/Program Manager
Resume:
WILLIAM C. COLLIER
Navarre, FL 32566 ***************@*****.***
PROFESSIONAL PROFILE
USAF-trained Information Technology Manager and Installation Professional offering a solid 23 year career history of maintenance, managing implementation, and migration of telecommunications systems projects. Highly effective communicator and cross-functional strategic leader, organized, detail oriented, self-motivated, and able to secure project buy-in and support from personnel at all organizational levels. Currently hold a Secret Security Clearance with the ability to obtain a Top Secret Security Clearance with SCI. CORE COMPETENCIES/PROFESSIONAL STRENGTHS
Electronic/Mechanical/Telephone/Antenna Systems Project/Team Management Infrastructure Integration/Design Personnel Oversight/Supervision High angle and rope work/rescue Confined Space Work/Rescue Local/Wide Area Networks Quality Assurance
PROFESSIONAL EXPERIENCE
Program/Project Management: Solid track record developing streamlined program execution strategies, efficient utilization of resources, cost analysis & program management in a business environment. Expert in risk management, streamlining & program oversight.
• Developed, planned, and implemented worldwide Engineering and Installation projects for Information Technology, and facility renovations supporting USAF, Federal Intelligence Agencies, and DoD.
• Provided superior project leadership on 10K square feet facility renovation project, coordinated design effort and implementation schedule, ensured accuracy of $170K material acquisition.
• Conducted oversight of 15 civil engineering and telecommunications computer projects worldwide valued at
$2M, directed engineering surveys, material acquisition, and customer support
• Resolved problems ranging from simple to complex, through coordination via email, telephone conference, and video conference providing 24/7 support to customers and subordinates supporting projects local and abroad, minimized costly project delays.
• Guided $200K Operations Center power and computer server farm upgrade throughout evolving requirements, eliminated confusion, ensured clear lines of effort on in-house and contract phases
• Skilled project manager; steered IT requests for $200M multi-faceted command, control, communications, computers and intelligence project--aligned 82 full spectrum operations.
• Successfully managed 24 projects at 16 locations valued at $4.1M dollars, all on time and within budget, produced superb customer satisfaction, and made the organization a first choice service provider. Leadership & Supervision: Leader, mentor, critical thinker, & coach with over twenty years’ experience performing in high pressure environments. Hands-on, mission, vision, & people focused leadership style ensures maximum organizational performance. Values the importance of defining action items, due dates, and holding teams accountable.
• Directed 56 military and 24 civilian technicians in the planning/executing of cyberspace cable & antenna systems installation and maintenance of 240K miles of copper cable, 94K miles of fiber optic cable, $59M Local Area Network systems and 140 antenna systems.
• Managed budget program; monitored and tracked 298 sustainment purchases worth $727K
• Led support team for specialized radio frequency troubleshooting and repair. Integrated standards between many different wiring methods that include Category 5/6 fiber optic and coaxial cable, using several protocols.
• Established guidelines for cable and antenna work in support of the largest overseas combat wing in the Air Force supporting over 26K Department of Defense personnel, organized 65 data circuit transfers; provided air-to ground command and control capabilities for 200 medical flights yearly.
• Directed the installation of 466 floor mounted power and communication modules, assembled, mounted, and tested over three thousand parts to provide instant local area network computer connectivity.
• Managed $500K worth of tools, test equipment, and high angle work/recuse equipment; implemented tool identification and tracking program, wrote operation instructions and procedures to ensure strict accountability, calibration, repair, shipment, and replacement of items to ensure resources are available for worldwide projects.
• Operation and troubleshooting skills in a multitude of Line of Sight and digital satellite communication systems, multichannel signals and demodulation equipment. Knowledge of test equipment that include signal generators, oscilloscopes, time domain reflect meters, and other measuring devices. Created climbing training program that integrated rope access with OSHA tower climbing guidance. Test, Engineering & Analysis: Twenty years of technical and analytical experience. Consistent critical thinking approach to processes utilizing highly skilled, dynamic teams. Defines & conducts all aspects of test planning, execution, data collection, data analysis and reporting IAW DoD and Air Force Regulations. Evaluates & mitigates technical risk, assesses burn-down strategies, and develops system integration plans, master & system test plans and procedures.
• Develops and coordinate work center maintenance; controls $185K O&M expenditures; enforces Air Force cyber compliance. Directed 775 infrastructures drawing updates; ensured precise engineering infrastructure documentation.
• Streamlined dual-band antenna installation; supported two local airports, 41 aircraft, and 931 flights weekly. Created 4 data circuits; enabled NIPRNET capabilities; enhanced mission software development for communications systems
• Coordinated IT solutions, maintenance, fault isolation, and reconstitution of wireless distribution systems, local area networks, and wide area networks operations.
• Performs installations, preventive maintenance inspection, and scheduled and unscheduled maintenance on HF, VHF, UHF, and microwave antenna systems.
Quality Assurance; Evaluator & Inspector: Implement and manage the Maintenance Standardization and Evaluation Programs. Ensure compliance with policies, procedures, checklists and performance standards during personnel, technical and managerial evaluations.
• Provided quality assurance oversight for organization’s $2.1M dollar telecommunications installation contract, researched, evaluated, and presented findings on problematic trends in customer support requirements, provided oral and written feedback to internal and external customers, realigned contract priorities, saved $20K, provided appropriate service to customers.
• Leveraged experience to successfully integrated first-ever telecommunication quality assurance directives into civil engineering design process, streamlined process, improved coordination efforts, strengthened customer support.
• Organized and conducted inspections on 54 programs in preparation for unit compliance inspection, developed trend and analyses to pinpoint non-compliance areas.
• Facilitated fix actions to bring all programs in compliance, earned organization 97% compliance rating, 20% higher than higher headquarters average
• Provide the Chief of Maintenance and managers of all levels, deficiency analysis of maintenance and install techniques used to ensure operational reliability of equipment, adequacy of training programs and effectiveness of overall management practices.
EDUCATION, TRAINING, & DEVELOPMENT HIGHLIGHTS
B.S. Occupational Safety & Health – Columbia Southern University- Present (Senior) A.A.S. in Electronic System Technology - Community College of the Air Force, 2008 Computer Concepts and Applications - Columbia Southern UV, 2007 First Sergeant Academy Additional Duty Symposium, Air University (USAF), 2006 Project Management for Federal Workers - USDA Graduate School, San Francisco, 2002 Fiber Optic Design, Installation and Maintenance, Light Brigade Course, 2001 Fiber Optic Cable Installation, Splicing, and Maintenance - Air University (USAF), 2001 Communications-Electronics Quality Assurance Procedures - Air University (USAF), 1999 Air Force Technical Orders System - Air University (USAF), 1996 Cable and Antenna Systems Installation/Maintenance Course - Air University (USAF), 1993 SECURITY CLEARANCE STATUS
Active Secret, Exp. 11/2017; Top Secret, Exp 07/2015
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