Administrative Assistant Office

Cirsey S. Olivier Gar

678-***-**** (Cell Phone)

******@*****.***

***** **** ****** ***** #**** Orlando Fl 32821

I have over 10 years of business administration experience. I am Very detailed with a proven record of organizational and office management skills. Seeking a challenging career to build upon my skills while helping achieve and exceed organizational goals.

Highlights of Qualifications

•Very proficient working with Microsoft Excel, Word, Outlook, Lawson, IntelliEvent, PowerPoint, and publisher and several computerized accounting software (see skills below).

•Strong analytical skills and accuracy in generating and analyzing of financial reports and training programs

•Excellent interpersonal skills and ability to effectively act as liaison between departments and/or organizations.

•Effective in leading a team to accomplish specific goals and set objectives.

Relevant Skills and Experience

Sheraton Vistana Resort Villas Orlando, FL 2016-Present

Hotel Housekeeping Supervisor

Assign daily duties, and ensure that the proper supplies/tools are available. Support the cast in the successful completion of assigned duties.

Inspect guest rooms, guest areas and employee areas

Ensure that all employees follow proper grooming, safety, training, and guest service

Assist Room Attendants with all inquiries regarding guest requests, problems and room availability

Promote by example the principles of “The Power of Service”.

Communicate throughout the day with Front Office and other departments to ensure total guest satisfaction

Comply with all Corporate and Hotel Standards and Procedures.

Seminole Tribe of Florida, Hollywood FL 2014-2016

Business Marketing Office Assistant

Perform administrative duties for the entire Marketing Team

Conduct Marketing Research as needed

Keep an organized filing system

Assist clients, vendors, freelancers and departments with billing and invoice issues

Run monthly billing reports & Generate purchase orders

Responsible for department’s invoicing and other accounting procedures

Manage the use of all department vehicles.

Seminole Hard Rock Hotel & Casino, Hollywood FL 2012- 2014

Housekeeping Administrative Assistant

Employee Files

Department Payroll

Department Inventory and purchase orders for Hotels rooms and department

Maintaining Employee Records

Acting as liaison between department team members and HR

Seminole Hard Rock Hotel & Casino, Hollywood FL 2010 – 2012

Reservations Sales Agent & Wholesales Reservations Agent

Process room and Dinner reservations and different Casino promotion offers

Cross Sale both properties: in Hollywood & Tampa, FL

Qualify rated casino players for complimentary services according to Hard Rock policies and procedures.

Effectively communicate with different travel agencies, process large amount of room reservations in a timely and efficient manner.

Aon Benfield, Atlanta GA 2007 - 2009

Administrative Assistant

Communicate in person and through correspondence with high level contacts inside and outside the company. Also, communicate with accounts, prospective accounts, consumers and insurance company representatives

Locate and attach applicable file information an all previous correspondence

Assist in research, and/or implementation of revised policies and procedures.

Perform administrative and secretarial duties for senior vice presidents and manager of the department.

Aon-The Berkely Group, Garden City NY 2002 - 2007

Insurance Claims Representative

Determine proper policy coverage. Contact insured or other involved persons for missing information.

Prepare and reviews insurance-claim forms and related documents for completeness

Transmit claims for payment or further investigation.

Open, Stamp and distribute incoming mail. Photocopy files and maintaining an organized file room.

Responsible for claims department office-pickup, putting files away and pulling underwriting files for review.

Education

Hollywood Of Beauty Careers for Skin care Specialist and Massage Therapy

New England College of Business & Finance candidate for Bachelor’s degree in Business Management

Studied Business Management and Communication at Adelphi University

Skills

Fluent in French, Creole, and English.

Type 65 Words per minute.

Proficient in Microsoft Word, Excel, Access, and Power point. QuickBooks, Wimbroker, Market Metrix, Lotus Notes, LMS, MMS & CPM, IntelliEvent, Kronos, Lawson, Webnow 6.

Contact this candidate