Customer Service City

Charo Robles Padilla

Blk ** Lot ** Northville **, Brgy Cutud 2009

Angeles city, Pampanga

Mobile: 092********

Email-add: ****************@*****.***

Career Qualification

Seeking a responsible position within the company wherein I may be able to maintain and utilize my knowledge, experience and education to benefit the company. With that work, I look forward to even more opportunity for professional growth and development.

Summary of Qualification

Highly motivated

Goal oriented professional with good relationship with others

Willing to be trained

Hard working and persistent with determination to reach goal and be more efficient

Work Experience Job description

Profit Master Lead Generation/ Appointment Setter

Sitel Tarlac customer service

Iqor Inc. assisting customers for CUSTOMER CARE of SPRINT

Call center agent

Aug 06 2011 to Oct 18 2014

Call center agent (Q. A. verifier) verifying calls if the agents follow

Cyber City Teleservices Ltd. Clients directives.

Clarkfield, Pampanga

April 29, 2006 up to Dec 10, 2008

Call center agent (AT&T)

Cyber City Teleservices I assisted the customer on how they can upgrade there t.v. and internet

Dec 06, 2010 to Feb 05,2011 usage

CUSTOMER SERVICE for AT&T

Document Analyst Encoding files and Listening calls

Cyber City Teleservices Ltd. And encodes the information of

Clarkfiels, Pampanga the customer.

Dec 11, 2008 up to Aug 06, 2009

RRL lightning marketing

Agent

Angeles City

June 05,2010 to Sept 10,2010 taking calls for inbound and outbound

Salesclerk

Villavicencio Gen. Merchandized helping customers to purchase a product

Oct 28, 2005 to March 11, 2006

Private Tutor Teaching kids ages 5 to 12 years of age

2000 to 2003

Education and Specialized Training

RPN 9-Broadcast city, capitol hills Diliman Quezon city

Intern DEVELOPMENT WORKSHOP

-Trained in office works

-Trained in preparation of T.V. shows and Magazine

October to November 2001

GV fm-Cut-cut, Angeles city

Intern RADIO WORKSHOP

-Enhance in the ability in making radio communication

-Trained in office works

December to March 2001-2000

OBSERVER-Brgy. San Jose, Angeles city

Intern NEWSPAPER MANAGEMENT

-Trained in research techniques and procedures

-writes articles in newspaper columns

July to August 2001

CLEARWATER COUNTRY CLUB-clarkfield, Pampanga

Intern PUBLIC RELATION

-Trained in officeworks

January 20, 2001

Educational Attainment

Tertiary

Angeles University Foundation

Bachelor of Arts in Masscommunication

1998-2002

Secondary

Angeles City Highschool Pandan

1994-1997

Primary

Angeles Elementary School

1988-1994

Special Skills

Computer literate and able to quickly learned various company software programs and able to speak and write English fluently.

I do hereby that the information is true and correct to the best of my knowledge and experience.

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