I am interested the Contract Administrator position with Southwest Abatement, Inc./ Specialty Construction Company. With 33 years’ experience in administrative work and working with construction firms, daily utilizing Microsoft Office Suite skills (i.e., Word, Excel, Power Point, Outlook, and Access) and utilizing Adobe 9 and Pro X, having excellent customer service and organizational skills, and ability to communicate well with others, I have the experience and background for this position. With all of these skills and experience, I believe I will be an asset to you and your company.
Working with LMATA Government Services (LMATA) as Technical Assistant at Sandia National Laboratories (SNL) (2011-2014), maintaining an “L” level clearance badge while working at SNL, I assisted project managers (PM) to create bid documents tracking them from bid stage to construction. Daily utilizing MS Office and Outlook, I scheduled, attended, typed meeting minutes and distributed them; Utilizing software tools including Oracle and Visual Project Analysis and VPAT, and Expedition keeping track of RFIs, submittals, and Action Items, tracking and distributing all to customers, clients, and the team; and managed records management for all of my projects from start to finish.
Working with WHPacific Inc., utilizing MS Project, I kept project schedules from start to finish; Utilzed MS Outlook scheduling all project meetings, attending, and typing all meeting minutes, distributing to clients, subcontractors, and team. Working with the project manager on all projects, I prepared invoices for Navajo Housing Authority, keeping track of all projects and budgets for NHA; Maintained all RFIs, submittals, Materspecs, and SpecIntact for each project and distribution of all correspondence to the team, clients, and subcontracts. I worked closely with the PMs reviewing and evaluating contract requirements, maintaining project contract documents, ensuring contracts were completed and billed.
Working with Merrick & Company, as front desk phone operator, receptionist and sole project administrator, I managed all office projects from start to finish; ran and maintained all office machines, ordering all supplies, dealing daily with vendors and communicating with all levels of the organization and various vendors; interacted daily with employees and management; greeted visitors and responded to unscheduled callers; assisted office staff as needed; With all of the above duties, I managed running the front desk, running all projects from start to finish, typing all correspondence and maintaining all project files for the entire office, tracking all items on the project; maintained all office needs never missing a deadline, always managing multiple tasks/deadlines and meeting all on schedule.
Throughout my career, working at the front desk, greeting clients, vendors and team, talking to the client and vendors on the phone, working as project specialist, administrator, and receptionist working with the team and clients, I have perfected my customer services skills in all aspects.
With my UNM Bachelor’s degree in English, I have excellent oral and written skills including proofreading, grammar, spelling, punctuation, accuracy, and strong attention to detail. With these skills I was able to demonstrate the ability to perform detailed work accurately, with high quality and a good established work.
I would love the challenge of working with you and your company. I look forward to hearing from you as to when I can meet for an interview with you.
Monica L. Cordero
Albuquerque, NM 87109
Phone: 505-***-**** email: **********@*****.***
CAREER OBJECTIVE
To enhance my professional skills in a dynamic and stable workplace.
EDUCATION
Bachelor’s Degree - Liberal Arts – English University of New Mexico Albuquerque, NM
ADMINISTRATIVE, CUSTOMER SERVICE SKILLS
Chavez-Grieves Consulting Engineers (Present) Administrative Assistant and Front Desk Phone Operator
Wendy's JAE Restaurants (P/T - present) – Cashier
Days Inn - Housekeeping Supervisor (2015)
Comfort Suites - Front Desk Agent (2015)
Envoy / American Airlines - Albuquerque International Sunport - Ramp Agent
LMATA Government Services subcontractor at Sandia National Laboratories as Technical Assistant
WHPacific, Inc. - Project Specialist - In charge of all projects performing a combination of administrative tasks
Merrick & Company – Administrative Assistant - Front desk phone operator, plus managing all projects
Dillard’s Customer Service Representative (P/T) – including switchboard operator and TicketMaster Rep
ICF Kaiser/Westinghouse Hanford Company/BCSR - Waste Tank Transfer Projects and Subcontracts Department
Amistad Elementary School - Secretary, Richland, WA (1992-1993)
Hatch Public Middle School - Secretary (1982 to 1992) - Scheduling all student classes and all student files.
Certified New Mexico Notary Public Officer - Inactive (1982-2010)
Inactive "L" level clearance badge at Sandia National Laboratories (2011 - 2014)
COMPUTER SKILLS: Proficiency with MS Office Suite (Word, Excel, PowerPoint and Outlook); MS Office Professional, MS Project, and Adobe Acrobat X Pro.
SPECIALIZED SKILLS AND OTHER DUTIES:
Bilingual (English/Spanish) interpreting and translating verbally and written-Hatch Middle School (1981-1992)
Front Desk Phone and Switchboard Operator
Utilize MS Office Professional 2003, MS Project on all projects from start to finish (2002 – 2011).
Specialize in COE SpecIntact and MasterSpecs; AlA Contract documents and Design Analysis Reports (DAR).
Prepared invoices and Proposal Requests for all projects for Navajo Housing Authority (NHA).
Manage and order supplies for all office machines; and manage all Federal Express, UPS, and U.S. Postal mail.
Data Driven; Adaptable and Team Oriented; and dedicated and dependable.
EMPLOYMENT HISTORY
ADMINISTRATIVE ASSISTANT - Chavez-Grieves Consulting Engineers September 29, 2015 to present
Front Desk Phone Operator; and Administrative Assistant supporting Project Managers and Team on all projects; work on completing specs and construction docs; Specialize in COE SpecIntact specs for KAFB projects; Provide excellent customer service to vendors, internal and external customers; provide assistance to Management, Tenants in building, and project leads and engineers; assist with all incoming and outgoing mail; assist with meeting and event preparation and setup as required; Type and process miscellaneous paperwork and reports; Utilize MS Outlook managing conference rooms, schedules, and update calendars with meeting setup; organize and order lunches for working lunch meetings; order all office supplies and maintain all office equipment; and per request, Administrator for 7 other companies in the building; and copying, scanning and printing blueprints for architects, engineers, and contractors; and scanning plans and project documents in archives to maintain electronic files only.
CASHIER - WENDY'S JAE Restaurants Albuquerque, NM August 2015 to present
Cashier at front lobby; daily maintain lobby and supplies; Utilize customer service skills daily with customers/clients and team; Assist with maintaining grills; and assist with drive thru orders; and daily close out money drawer.
TECHNICAL ASSISTANT-LMATA Government Services at Sandia National Laboratories (SNL)
Albuquerque, NM August 2011 to August 2014
Maintained “L” level clearance badge while at SNL; Support Project Managers (PMs) and Construction Managers (CMs) to deliver construction projects. Duties; processing Bid documents from start to finish, Requests for Information (RFIs), service requests, submittals, change orders, invoices, project close-out documentation, construction documentation, permitting and safety related documentation, managed and distributed drawing files and specifications, processed Project Execution Plans (PEPS) and Project Authorizations (PAs) as required by PMs. Monitored, tracked, and scheduled multiple concurrent deliverables for multiple projects from initiation through completion which involved reviewing project requirements, deadlines, budgets, and availability of resources; assisted PMs with schedule validation and updates; and prepared monthly reports (as required). Daily, interfaced extensively with customers, designers, and construction contractors. Resolve issues quickly to keep all projects on schedule. Interacted with Facilities Business Office to ensure projects were opened expeditiously following Corporate and Facilities business. Daily utilized various software tools including Oracle and Visual Project Analysis and VPAT, and Expedition. Other duties included: Scheduling appointments, conference calls, and videoconferences for the Team; Assists in the preparation and planning of materials for project meetings; Maintain executive calendar and schedules appointments for both internal and external sources; also demonstrated a significant ability of discretion and confidentiality in all issues working with confidential documents. Utilized MS Outlook managing conference rooms, schedules, and keep/updated calendar with meeting setup for each project; and specialized record keeping and database management; Initiated and maintained subcontractor and vendor contacts; Maintained and prepared contract documents for each project: Scheduled and attended all progress meetings; scheduled government car use for travel; Gathered, collected, recorded, tracked, and verified data and information from multiple sources for each project; Tracked action items; maintained tickler files; Distributed punch lists, Construction Inspection Reports, permits, and outage requests; and coordinate and routed as-built drawings; Filed excavation and penetration permits, and soil density reports; and closed out all projects when completed.
PROJECT SPECIALIST WHPacific, Inc. Albuquerque, NM 2002 to 2011
Duties: Prepare all correspondence, daily reports, monthly reports, schedules, letters, memos, and all project close-out forms for each project from start to finish; Attend project meetings, and record and transcribe meeting minutes; Manage and schedule all meetings and conference rooms, and keep/update Project Managers calendars through MS Outlook; Manage Project Schedules on MS Office Professional 2003 for each project from start to finish; Prepare itineraries for all trips, rental cars, and hotels; Design Phase Services: Prepare AIA forms and AIA contracts; Specialize in all specs (MasterSpec and COE Spec Intact), preparing design analysis reports, progress reports and contract documents; In charge of typing and preparing, and copying multiple sets, and assembling/binding all specs, design analysis reports (DAR), and contract documents; In charge of copying, scanning and printing blueprints; and shipping all documents to contractors. Assisted engineers in developing and maintaining project documentation including drawings, specifications, transmittals, requests for quotes, vendor submittals, comments, reviews and approvals, and other project documentation; Assisted engineers in organizing engineering change order (ECO) documentation such as drawings and specifications prior to implementation; Assisted field Inspectors to complete and enter their weekly expense reports; entering their daily inspection reports, and keeping track of all inspections report per project; Copied and distributed engineering department documents; Scheduled appointments, conference calls, and videoconferences for the Team; Assisted in the preparation and planning of materials for meetings and special events; Assisted with projects as needed by executive staff; Maintained executive calendar and schedules appointments for both internal and external sources; Performed routine administrative duties as needed; Developed Project Quality Management Plans and develop project milestone coordination; preparing AlA Contract documents, change orders, project work plans; process and keep logs of construction submittals and RFIs; and prepared invoices and Proposal Requests for all projects for Navajo Housing Authority.
EXECUTIVE ASSISTANT Merrick & Company Albuquerque, NM 1994 to 2002
Front desk phone operator and administrator managing office and all projects from start to finish including all typing, files, and correspondence; tracking action items, coordinating and attending meeting for all projects; Taking meeting notes and distributing to team; Preparing AIA forms and AIA contracts; submitting all RFIs and submittals for each project; Prepare all COE SpecIntact, MasterSpecs, design analysis reports, contract documents, all correspondence, daily reports, and project schedules per project; and prepared vouchers for payment to clients; Assisted Project Managers with Financial Project Analysis and reports on a weekly and monthly basis, Prepared SNL invoices weekly (2002); Prepared change orders for submittals; Ordered office supplies and managed and maintained all copiers, fax machines, and postage meters; and managed all incoming and outgoing mail; and answered and managed all phone lines at front desk; Dealt with all vendors; Received visitors and guests; and assisted project managers and team in scheduling appointments, meeting, and travel arrangements for business trips.
CUSTOMER SERVICE REPRESENTATIVE - Dillard's Department Store Albuquerque, NM 1996-1998
Utilized my customer service skills and experience on the phone and in person; switchboard operator, TicketMaster Representative, and specialized in gift wrapping for Customers; received client account payments; give out change for all floor cash registers and counted all money daily for company safe.
REFERENCES - Attached
PROFESSIONAL REFERENCES:
Jon Anthony
QA Engineering Owner
Cell: 505-***-****
E-mail. ***@*************.***
Robert Quintana
QA Engineering - Owner
Cell: 505-***-****
E-mail: ******@*************.***
Ronald J. Briggs
Environmental, Safety, and Security professional
Engineering and OPS
Sandia National Laboratories
e-mail: *******@******.***
Scott F. Rowland
PM at Sandia Facilities Department
Sandia National Laboratories
Email: *******@******.***