Nursing Home Manager
Resume:
Peggy Ratzlaff
Kimball, NE *****
********@*****.***
Cell: 308-***-****
Profile:
Licensed Nursing Home Administrator
Having a love for elderly people which started with my late grandmother, I entered the industry at a young age as a CNA. My concern for the care that was provided grew at a faster rate than my ability to ensure it and I was determined to pursue a position that would afford me that ability. I now hold a license in nursing home administration as well as assisted living licensure with three years of NHA experience. My drive for efficiency in quality of care and my success as a leader proves me as a prime candidate for the position available at your facility. I have fifteen years of experience in long term care settings.
Professional Experience:
Rural Health Development, Chimney Rock Villa, Bayard, Nebraska
Administrator October 2014 - October 2015
Managed 65 staff members
Implemented new policies and procedures and new employee handbook
Directed the staff to decrease the Compliance deficiencies over 50% in one year
Coordinated a reduction in Worker’s Compensation costs from $165,000 to $10,000 annually
Inverted the Profit and loss from being subject to a $-150,000 budget to over $50,000 monthly profit
Utilized patient satisfaction survey results in designing process improvement plans
Northfield Retirement Communities, Scottsbluff, Nebraska- CCRC March 2012-August 2014
Social Service Director, Admissions Coordinator, Activities Director
Facilitated and coordinated all admission paperwork on new admits to the Care Center
Coordinated and scheduled weekly care plan meetings
Conducted staffing and evaluations of current employees
Performed acuity assessments on all potential admits and Care Center residents
Managed monthly budget and purchasing for activities, including preparing and organizing monthly activity calendar and directly overseeing all activities within the facility
Kimball Family Dentistry, Kimball, Nebraska
Office Manager January 2011 to March 2012
Managed Scheduling for patients to include outside referral appointments
Processed all accounts in collections
Performed all payroll and Human Resource functions
Assisted doctor when necessary
Peggy Ratzlaff
512 Monroe St.
Kimball, NE 69145
********@*****.***
Cell: 308-***-****
Golden Living Center, Scottsbluff, Nebraska
Social Service Director 2007-2008
Resident advocate
Coordinated admissions, discharges, monthly care plan meetings
Member of marketing team
Performed quarterly assessments on residents.
Education and Credentials:
Licensed Nursing Home Administrator, #2503
Assisted Living Licensure, #300
NHA Mentorship Program
Activity Director Certification
Administrator in Training
Associate of Applied Science Business Administration, Nursing Home Administration Focus
Southeast Community College, Lincoln, Nebraska
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