JACQUELINE ALLEN

acv1nm@r.postjobfree.com 321-***-****

OBEJECTIVE

To obtain a challenging position with an upward moving organization that fosters professional and personal development.

SUMMARY OF QUALIFICATIONS

Strong analytical and organizational skills

Excellent interpersonal skills, phone manner, and office etiquette

Analytical with bookkeeping, billing, and data processing experience

Hardworking, energetic, and reliable; recognized for assuming additional responsibilities.

People oriented with excellent interpersonal, oral and written communication skills.

HIPAA trained.

Office Manager Skills and Qualifications: Supply Management, Informing Others, Tracking Budget Expenses, Delegation, Staffing, Managing Processes, Supervision, Developing Standards, Promoting Process Improvement, Inventory Control, Reporting Skills

Languages: English and Spanish.

Certifications: CPR, Certified National Notary

Computers: Microsoft (Word, Excel, PowerPoint, Access, & Outlook), Peoplefirst, HMS, FMMIS, Iron Mountain, PRISM, Ultipro, AS400, Track – It

EDUCATION & TRAINING

Seminole State College Sanford, FL 2011-2013

Business Management

Anthem College Orlando, FL 2008–2010

Surgical Technology

EMPLOYMENT HISTORY

Choices Counseling Center Winter Park, FL 2014 - Present

Office Manager

Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply

Requisitions; assigning and monitoring clerical functions

Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records

Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement

Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments

Completes operational requirements by scheduling and assigning employees; following up on work results

Maintains office staff by recruiting, selecting, orienting, and training employees

Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions

Contributes to team effort by accomplishing related results as needed

Perform marketing duties via social media and other avenues

Grow and maintain a strong sense of community through outreach activities and events

Hospital Corporations of America Sanford, FL 2012- 2014

Scheduling Coordinator - Operating Room

Interact with outside physicians’ offices and other hospital personnel in scheduling patient’s surgical procedures

Navigate through confidential patient information using Meditech System

Verify and enter patient insurance information as needed

Run daily OR Schedules and Cath Lab reports

File OR implant records

Ensure proper functioning of office equipment and aids staff in use when needed

Operate standard office equipment

Maintain supply inventory and order as needed

Establish and maintain filing system for OR department

Answer multiline phones, and route calls, take messages as needed

Run daily encounter reports

Requisition ordering

Generate operating room forms as needed

Complete other departmental and clerical tasks required

Complete patient surgical billing charges daily

Florida Department of Health Sanford, FL 2008 – 2012

Senior Clerk – Medical Records

Responsible for preparation of charts with all required state forms.

Pull, file, and scan medical records.

Register clients in state computerized Health Management System.

First point of contact for registration and patient check- in using confidential numbering system.

Initiate completion of patient consent forms and privacy practices.

Process and maintain confidential patient medical records.

Verify and enter insurance information using Florida Medicaid System (FLMMIS).

Schedule patient appointments using HMS and collect payment via cash, credit or debit.

Perform medical billing for Medicare, Medicaid, or Third Party Insurance.

Responsible for daily opening, closing and balancing of cash drawer.

Answer multi-line phone.

Responsible for printing and distributing of daily schedule.

Responsible for retrieval of incoming and outgoing mail.

Perform daily check out and check in of patient Medical Records.

Check patients (STD/HIV) status using Patient Reporting Investing Surveillance Manager (PRISM).

Print patient PRISM report to attach to patient chart for proper treatment.

TI Group Automotive Sanford, FL 2006–2008

Human Resources Assistant

Provided executive level administrative support to the Human Resources Manager, with the ability to improve procedures and meet demanding deadlines.

Maintained weekly attendance and annual vacation records on 90+ employees.

Processed weekly payroll, and calculated Labor Quotient.

Revised outdated policies.

Scheduled and conducted new hire orientation, conducted employee recruiting and background checks.

Assisted employees in enrollment of benefits.

Operated multi-line switchboard, and managed freight tracking records.

References Available Upon Request

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