Manager Office
Resume:
JACQUELINE ALLEN
**************@*****.*** 321-***-****
OBEJECTIVE
To obtain a challenging position with an upward moving organization that fosters professional and personal development.
SUMMARY OF QUALIFICATIONS
Strong analytical and organizational skills
Excellent interpersonal skills, phone manner, and office etiquette
Analytical with bookkeeping, billing, and data processing experience
Hardworking, energetic, and reliable; recognized for assuming additional responsibilities.
People oriented with excellent interpersonal, oral and written communication skills.
HIPAA trained.
Office Manager Skills and Qualifications: Supply Management, Informing Others, Tracking Budget Expenses, Delegation, Staffing, Managing Processes, Supervision, Developing Standards, Promoting Process Improvement, Inventory Control, Reporting Skills
Languages: English and Spanish.
Certifications: CPR, Certified National Notary
Computers: Microsoft (Word, Excel, PowerPoint, Access, & Outlook), Peoplefirst, HMS, FMMIS, Iron Mountain, PRISM, Ultipro, AS400, Track – It
EDUCATION & TRAINING
Seminole State College Sanford, FL 2011-2013
Business Management
Anthem College Orlando, FL 2008–2010
Surgical Technology
EMPLOYMENT HISTORY
Choices Counseling Center Winter Park, FL 2014 - Present
Office Manager
Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply
Requisitions; assigning and monitoring clerical functions
Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records
Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement
Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments
Completes operational requirements by scheduling and assigning employees; following up on work results
Maintains office staff by recruiting, selecting, orienting, and training employees
Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
Contributes to team effort by accomplishing related results as needed
Perform marketing duties via social media and other avenues
Grow and maintain a strong sense of community through outreach activities and events
Hospital Corporations of America Sanford, FL 2012- 2014
Scheduling Coordinator - Operating Room
Interact with outside physicians’ offices and other hospital personnel in scheduling patient’s surgical procedures
Navigate through confidential patient information using Meditech System
Verify and enter patient insurance information as needed
Run daily OR Schedules and Cath Lab reports
File OR implant records
Ensure proper functioning of office equipment and aids staff in use when needed
Operate standard office equipment
Maintain supply inventory and order as needed
Establish and maintain filing system for OR department
Answer multiline phones, and route calls, take messages as needed
Run daily encounter reports
Requisition ordering
Generate operating room forms as needed
Complete other departmental and clerical tasks required
Complete patient surgical billing charges daily
Florida Department of Health Sanford, FL 2008 – 2012
Senior Clerk – Medical Records
Responsible for preparation of charts with all required state forms.
Pull, file, and scan medical records.
Register clients in state computerized Health Management System.
First point of contact for registration and patient check- in using confidential numbering system.
Initiate completion of patient consent forms and privacy practices.
Process and maintain confidential patient medical records.
Verify and enter insurance information using Florida Medicaid System (FLMMIS).
Schedule patient appointments using HMS and collect payment via cash, credit or debit.
Perform medical billing for Medicare, Medicaid, or Third Party Insurance.
Responsible for daily opening, closing and balancing of cash drawer.
Answer multi-line phone.
Responsible for printing and distributing of daily schedule.
Responsible for retrieval of incoming and outgoing mail.
Perform daily check out and check in of patient Medical Records.
Check patients (STD/HIV) status using Patient Reporting Investing Surveillance Manager (PRISM).
Print patient PRISM report to attach to patient chart for proper treatment.
TI Group Automotive Sanford, FL 2006–2008
Human Resources Assistant
Provided executive level administrative support to the Human Resources Manager, with the ability to improve procedures and meet demanding deadlines.
Maintained weekly attendance and annual vacation records on 90+ employees.
Processed weekly payroll, and calculated Labor Quotient.
Revised outdated policies.
Scheduled and conducted new hire orientation, conducted employee recruiting and background checks.
Assisted employees in enrollment of benefits.
Operated multi-line switchboard, and managed freight tracking records.
References Available Upon Request
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