Manager Active Directory

BRYAN KERWIN

***** *** ****** ******* *****, Illinois 60415

708-***-**** ************@*****.***

https://www.linkedin.com/in/bryan-kerwin

SUMMARY

A results-driven and highly skilled IT manager, with broad-based experience in network infrastructure services and systems, project and program management, system upgrades and support, IT security, capacity management, and server, storage, cloud, and workstation systems. Exceptional proficiency and skill in delivering innovative IT solutions, leading new system implementation, and creating and deploying strategic software. A demonstrated record of success, collaborative team-building, and leadership growth. Leverages broad-based communication skills to synthesize complex information and convey it throughout all levels of an organization, aligning colleagues and securing a unified effort.

EXPERIENCE

FOLLETT CORPORATION (1993-2016)

Director, Network Infrastructure (2013-2016) Westchester, Illinois

Served as IT leader responsible for server, storage, cloud, and workstation systems, supporting business in company's five division offices, distribution center, field sales, and 1,200 retail locations. Led staff of 30 associates and managers responsible for delivery and support of infrastructure services and systems. Carried out program and project management leadership over move to co-located primary data center and evolution of secondary, mirrored data center.

Served as technical lead of retail system upgrades to HyperV and Windows 8.1 in 1,000 locations, resulting in $6,000,000 in cost savings, adding 200 additional locations in five weeks when the company acquired a competitor.

Developed and implemented cloud computing strategy, a mix of private and public cloud services and best of breed technologies providing security, resilience and capacity on demand to meet the evolving needs of the business.

Increased data center services and active directory to Azure in preparation for moves to Office 365 and Enterprise Mobility Services.

Built interfaces between ADP Vantage and Microsoft Identity Manager and internal Cherwell Incident Management solution, introduced automated account provisioning and role-based security.

Introduced BYOD, using enterprise mobility services for Office 365 users throughout company and offshore developers using virtual desktop technologies.

Consolidated desktop help desk, reducing workforce by 20% and improving same-day incident closure rate by half.

Manager, Directory Services (2005-2013) Westchester, Illinois

Oversaw active directory team consisting of administrators, engineers, and architects. Worked with team to roll out and support Windows 2003 AD and systems management server design in five divisions and 1,000 retail stores. Managed software license compliance, built and tested disaster recovery plans, and documented processes. Collaborated with partners and staff, and developed virtualization strategies for systems, applications, and virtual desktops.

Worked with team to design and implement policies, processes, and technologies needed for PCI 1.0, 2.0, and internal SOX compliance. Participated in build-out of new data center and coordinated installation of network and move of SAN and server systems to new space. Designed systems for business continuity, built out, and expanded to second data center. Collaborated with staff to build configuration management database.

Saved company $240,000 annually by using third-party service provider for servers and storage systems located in data center and divisional computer rooms.

Developed and implemented private cloud strategies employing best in class technologies. Virtualized 100% of non production and 60% of production servers, reducing cost and providing business continuity across company’s two data centers.

Won the company’s Values and Action awards for teamwork in 2006.

Centralized the active directory and exchange administrative roles, reducing head count by 50%.

ADDITIONAL EXPERIENCE

FOLLETT CORPORATION (1993-2016)

Network Systems Architect (2000-2005) River Grove, Illinois

Designed Microsoft NT domain infrastructure implemented in company at home office and store locations. Developed and implemented server configuration standards. Led system administrator team in care and feeding of installed server systems, troubleshooting and developing integration between disparate systems. Oversaw company's implementation of Microsoft systems management server. Built, deployed, and supported installation packages on workstations at all company sites, including five home offices and 800 retail locations.

Network Systems Administrator (1997-2000) River Grove, Illinois

Led Novell Server installation in on-site data center. Oversaw maintenance, upgrades, and backup management of servers. Deployed and maintained Windows NT versions 3.5 and 4.0 systems, and was responsible for SQL Server environment running SQL v6.5. Administered server, storage and backup technologies. Managed variety of systems and off-shelf application solutions, including Kronos, ADP, Humanic, and Advanced Revelation. Worked with outside solution provider and migrated data from Advanced Revelation in-house “buyback management” system to new SQL Server based solution.

Supervisor, Desktop Services (1995-1997) River Grove, Illinois

Managed user needs for 100 workstations and 50 field sales notebooks. Oversaw software licensing, system installation, and support. Provided user training and support for Windows, Quattro Pro, WordPerfect, Word, Excel, PowerPoint, and Access. Supervised three help desk associates.

Programmer Analyst (1993-1995) River Grove, Illinois

Supported and maintained existing “book buyback” and warehouse management solutions running in Advanced Revelation. Built help desk supporting company's growing use of personal computers running DOS. Worked with outside partner to migrate warehouse management data stored in Advanced Revelation to new custom- developed solution in Natural and Adabase.

INTELLECTUAL PROPERTY NETWORK (1991-1992)

Programmer / Trainer (1991-1992) Chicago, Illinois

Built WordPerfect interface with patent and WorldMark-WorldPat trademark solution. Provided AREV beginner programming training to students visiting training center.

AT&T CORPORATION (1984-1991)

Commercial Markets Account Executive (1989-1991) Oakbrook, Illinois

Served as account executive to small-to-medium-sized businesses in Wheeling, Illinois. Carried out telecommunication sales, including long distance, 800, and data services in territory.

Reports Clerk and Secretary (1984-1989) Oakbrook, Illinois

Reports Clerk and Secretary, 1984-1989. Prepared reports, typed letters and proposals, and tracked expenses and sales results for teams.

PROFESSIONAL DEVELOPMENT

Lominger Executive Development Program, 2014

IT Executive Development - WEBSmart-USA Training, 2006

COMPUTER SKILLS

Oracle, Trend Micro, Tripwire, Microsoft Enterprise Mobility Suite, Microsoft Identity Manager, Azure, System Center, Cherwell ITSM, Veeam, Office 365, Exchange, Hyperion, Webex, Microsoft Active Directory, VMware, Quest Active Role Server

Contact this candidate