Project Manager

MARK LLOYD

San Jose, CA

***********@*****.***

Cell) 704-***-****

HIGHLIGHTS

• Startups / Turnarounds

• Solid Multi-Tasking Ability

• Profit / Loss

• Talent Development / Mentoring

• Technical Knowledge

• Strong Creative Vision

• Project/Program Management

• Excellent Communication Skill

• Vendor Management

• Acquisitions / Mergers

TYPES OF TECHNOLOGY PROJECTS MANAGED

• Data center migrations and consolidation of legacy infrastructure on HP UX, IBM AIX, SuSE Linux, Redhat Linux, Windows platforms with Oracle and/or MySQL to new network configuration with Cisco UCS, HP or Dell, cloud computing environments, and/or virtual disaster recovery. Business sectors include financial, transportation, retail, utilities, manufacturing, technology, medical, hospitality, and media.

• Build out of complex e-commerce websites using ATG or IBM WebSphere/WebSphere Commerce, Oracle, and Endeca search engines

• Vendor management of off-shore technology resources for data center migrations and on-going Level 1 & 2 operational support of customer infrastructure.

• Complex operating system feature integration involving multiple cross functional/independent business units along with the feature and system testing of critical customer releases, including bug fixes, all focused towards the goal of final General Deployment quality level.

EXPERIENCE

2013-2016 LKN Beverages Mooresville, NC

President (Full Time – 2015-2016)

Beverage Industry – Start-up

• Family member developed all natural Angry Angel Energy Drink while at North Carolina State University.

• Utilizing my business skill set, after numerous other start-ups, incorporated and developed the strategic direction of the company along with creation of a detailed business and marketing plan. Presented business opportunity to Angel and Venture capital (VC) investors for major funding.

• Worked to develop product packaging/design, selection of co-packer and monitoring of manufacturing process, along with selection and development company facilities, distribution channels, and sales team.

• Managed lengthy Whole Food Markets approval process for sale of Angry Angel in their south region stores. Product is #1 selling natural energy drink in all stores sold. Currently in negations for nationwide distribution.

• Objective-Share my business skills with family members and position them with the right tools to run the company on a daily basis. Objective was achieved and I have recently stepped down from my executive role.

2010-2015 Verizon Business Charlotte, NC

Managing Principal

Professional Services

Data Center Migrations, Consolidations & Cloud Enablement

• Directed large scale team of Jr and Sr Professional Service Engineer for customer facing projects associated with the execution of Verizon’s Data Center Migration, Consolidation, and Cloud Enablement practice

• Executed executive oversight of Project and/or Program Management resources for customer deliverables associated with cost, schedule, and performance of Agile, Waterfall, Hybrid etc. type project implementations. Monitored and managed project/program risk factors. Liaison between Verizon and customer’s executives.

• Directed a team of Sr. Professional Engineers in the execution of Business Impact Analysis, Business Continuity, and Disaster Recover Planning for Verizon customers.

• Presented Verizon’s Professional Services capabilities to Executives of Fortune 500 companies at Verizon’s Executive Briefing Centers

• Scoped customer opportunities, coordinated development of high level project design, developed detailed Statements of Work (SOW), Request for Information (RFI) and/or Request for Proposal (RFP). Presented Verizon’s technical solutions and negotiate with customer Executive Team on cost, schedule and performance of technology projects

• Vendor and contract management of large off-shore technology resource contingency for data center migrations and customer on-going operational support

• Negotiated third party vendor (TPV) contracts for physical data center migrations and engineering contractor utilization when additional resourcing was required.

2005-2010 Lowe’s Companies, Inc. Mooresville, NC

Sr. IT Project Manager

Lowes.com Infrastructure

• Directed a team of 18 Engineering resources in the development and deployment of Lowes.com infrastructure for the $32M Next Generation website initiative

• Replaced existing home grown infrastructure with a robust IBM WebSphere/WebSphere Commerce implementation. This included replacement of web, application, database, and search tiers

• Managed the day to day operations of Lowes.com – infrastructure change, incident, and problem management. Coordinating all activities with Central Operations and Executive Management

• Managed third party vendor (TPV) contracts and the implementation of TPV infrastructure build-out and change management

1999-2002 Cisco Systems, Inc.

San Jose, CA

Manager

Software Development

• Authored Engineering Project Tracking System white paper for Cisco’s Central Engineer. Objective was to track all the different business unit features as they integrated into a Cisco IOS release. With hundreds of features, from many disparate business units integrating into one release, code merges were often chaotic and merge resolution was time impacting.

• Worked with key Directors and VPs to define Engineering Project Tracking system requirements, specifications, and organizational charter. Presented project scope/plan and ROI to Executives for buy-in and establishment of a tools organization within Central Engineering

• Directed 14 employees for the development and maintenance of a web based project tracking system utilized by more than 2,000 Cisco Systems employees. Managed cost, schedule, and performance activities

• Chaired ongoing customer interface meetings with executives and managers

1995-1999 Cisco Systems, Inc.

San Jose, CA

Sr. Program Manager

• Program Managed end-to-end planning, execution, and integration of Software Engineering features, from multiple disparate business units, into Cisco’s IOS major software releases

• Program Managed large scale cross functional team of over 300 software engineering employees

• Generated software release schedule and managed project risks to assure delivery of quality products on time and within budget utilizing initial quality planning, gate reviews, feature, system, and regression testing

• Chaired software feature reviews and weekly cross functional release status meetings

• Reported program status on a regular basis to Executive Management

• Authored white paper on Cisco’s IOS release train process and worked obtained engineering, management, director, and executive level cross functional buy-in across all business units. This process is now utilized by Cisco across all of its business units.

EDUCATION

• Masters of Program Management (MPM)

Keller School Of Business – Chicago, IL

• Bachelors of Science Electronics Engineering (BSEE)

DeVry University – Chicago, IL

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