Sales Customer Service

DAVID R. AMES

*** ******* ** ******** ** ***** 215-***-**** C 267-***-**** H ***********@*****.***

SUMMARY OF QUALIFICATIONS

Innovative leader with extensive business, sales development and brand marketing experience. Team player, attentive listener, and persuasive communicator, focused on maximizing productivity and profits. Strong relationship builder, highly capable of partnering with staff and administration. Proven strategic planning and sales administration abilities. Acute financial analysis skills, including budgeting, forecasting, and operational reporting. Exceptional knowledge of client service, closing abilities and long term retention via telephone, computer and personal contact. I build long term relationships residentially, commercially & Industrially. I listen First;Then React!

AREAS OF EXPERTISE

Brand, Product Sales & Marketing via Direct Mail Marketing Landscape/Hardscape/Turf Mgm.

Telephone & Internet Sales Development Relationship Management Retail Mangement-Home Products

Client Service & Retention Mgm. Restoration Construction-Roofing, Major Industrial & Commercial Teak Furniture-Retail Managment Residential & Sm. Commercial Small Business Marketing Consult.

PROFESSIONAL EXPERIENCE

Ames Communications Group, Montgomery & Bucks County, PA Jan. 2015 to Present

Principal, Sr. Marketing Consultant

Continued Branding and Marketing of Select Commercial & Industrial Business in the Central and Bucks and

Montgomery County areas of PA. via Digital Media, DM vehicle tools, with Partial Med. Structuring

and education of client retention for increased long term revenue increase via solid Product and Service Branding.

EZ Storage-Montgomery, North Wales, PA June, 14 to January 2015

Assistant Manager

Via marketing, new lead generation, and increased sales with excellent customer service. Occupancy rose and maintained 99% and 100% 5 continued months. Daily responsibilities included daily lock checks, daily maintenance for approx. 700 units, 5 bldgs including 2 Climate control, grounds maintenance, safety and security issues, set outside vendor contracts. Customer service included, new contracts, Mi’s and Mo’s, unit preparation. Monthly reports, Auction preparation. Make necessary unit repairs when required.

Ames Communications Group, Montgomery County, PA [Nov. 2013 to Present]

Principal, Sr. Marketing Consultant

The Branding and Marketing of Small Commercial, & Industrial Business in the Montgomery and Bucks

County areas of Pa. via multiple vehicles. Media, Digital Media, DM listings, to increase residual client

Revenue, Client Retention, client expansion, & on-going Public Relations. Creating Long Term Business

Relationships for Long Term Revenue and Relationship Gain.

Valpak Advertising & Communications, Philadelphia, PA [July 2012 to November 2013]

Marketing Consultant

Branding and Marketing of Commercial, Industrial, and Retail Establishments for building of

Long term residual revenue and growth via Direct Mail, Digital Media Commutations, & Print Media. Open Territory for the Greater Delaware Valley. Specializing in Roofing, Building Contractors, Tree and Turf Mgm.

Puro-Tec, Ltd., & Roof Max LLC, Bensalem, PA [December 2008- Roof-Max- June 2012)

Director of Business Development and Marketing

Oversee business development operations for a certified restoration and commercial construction company. Lead strategic sales planning. Build property and casualty insurance programming. Identify & Market solar energy market product and service opportunities residentially and commercial.

Selected Achievements

Generated $2.5 million in new business within 2 years of hiring via Phone, Internet, and Direct Sales Methods of contact

Increased residential and commercial property management insurance sales by over 200% through

ongoing attention to targeted marketing across Delaware and New Jersey territories.

Secured approved vendor status for federal and state stimulus programming. Earned the 1st residential contract in Bucks and Philadelphia Counties for both companies.

Established and expanded PSP programming with the Crawford Contractor Connection, Philadelphia Contributionship, and Travelers and Nationwide Insurance.

SERVPRO Industries, Philadelphia, PA (2007 – 2008)

Director of Business Development

Managed marketing of fire, water, smoke, and biohazard remediation, restoration, and reconstruction services. Led territory reorganization to include commercial property and insurance industry sales. Coordinated commercial pre-disaster profile preparation, including insurance, health care, retirement living, and property and facility management operational planning.

Selected Achievement

Raised sales by 18 % by developing brand marketing and direct sales initiatives.

William C. Cox, Inc., Warminster, PA (2006 – 2007)

Director of Business Development and Marketing

Created strategies to maximize commercial construction and renovation sales across specialty healthcare, institutional, and assisted living markets. Targeted commercial hotel and educational clients.

Selected Achievements Increased renovation sales by over $2.25 million dollars within 12 month of

Hiring

Oak Lane Printing and Direct Mail, Inc., Philadelphia, PA and Moorestown, NJ (2004 – 2006)

Vice President of Sales

Directed sales restructuring. Designed and evaluated brand marketing strategies. Supervised and developed a staff of sales employees.

Selected Achievements

Grew commercial business with Fortune 500 clients by opening over $2.5 million potential.

Boosted Atlantic City concentration of sales by $1 million with Pinnacle, Harrah’s, and Trump.

Saxon Wakefield Teak Hawn Investments, New Hope, Warrington, and Lahaska, PA and Milford, DE (2002 – 2004)

District Manager

Administered plantation teak furniture marketing and sales. Identified and diversified product inventories.

Selected Achievement

Increased commercial sales by 21% and residential sales by 36% by streamlining marketing and advertising procedures.

Ames Communications and Graphics Group, Doylestown and Chalfont, PA (1993 – 2002)

Principal

ADDITIONAL SALES AND MARKETING MANAGEMENT EXPERIENCE

Data Tech Industries, Inc., Vice President of Sales and Marketing, Major Clients Valley Forge, PA (1990 1993)

Smith-Edwards-Dunlap, Vice President in Sales and Marketing, Major Clients- Philadelphia, PA (1982 – 1990)

PROFESSIONAL AFFILIATION

Hospital Fire Marshall’s Association

Central & Lower Bucks County Chamber of Commerce

Crawford Contractor Connection

SE Philadelphia Loss Conference

Philadelphia Direct Mail Association

Bucks Habitat for Humanity

EDUCATION

Business and Marketing

Philadelphia College of Textiles and Sciences, Philadelphia, PA

Hobbies include Gardening, landscaping, fishing, golf, & antiquing

TECHNICAL SKILLS

Microsoft Office--Windows Operating Systems

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