Customer Service Data Entry

**** ****** ****** ************, ** *****

•CELL 215-***-**** E-MAIL ************@*****.***

NITIKIA SCOTT

OBJECTIVE

To obtain a position in the Health Care Industry as a Pharmacy Technician where I can utilize my skills and education.

PROFESSIONAL EXPERIENCE

06/13 to present Pharm Pro Staffing

Long term Care, fill and refill patient prescriptions

Customer service, data entry

07/12 to Present General Health Care Temp Agengcy Philadelphia, PA

Fill and refill prescription

Stock

Long Term Care

Return prescriptions

Data Entry

Customer Service

01/12 to Present Soliant Health Temp Agency Philadelphia, PA

Pharmacy Technician

Fill and refill prescription

Stock

Return prescriptions

Data Entry

Customer Service

08/09 to 12/10 United Health Group Huntingdon Valley, PA

Pharmacy Technician

Refill prescriptions

Fix claims

Return prescriptions

Mail Order, make calls to patients

01/07 to 06/08 Keystone Mercy Health Plan Philadelphia, PA

Pharmacy Technician

• Answer telephones, responding to questions or requests

• Assist customers by answering simple questions, assisting doctors, pharmacist and technicians with any problems they may have with claims, prior authorizations and insurance coverage.

• Establish and maintain patient profiles, including lists of medications taken by individual patients

07/06 to 01 / 07 Global Temp Agency (Keystone Mercy) Philadelphia, PA Pharmacy Technician

• • Answer telephones, responding to questions or requests

• Assist customers by answering simple questions, assisting doctors, pharmacist and technicians with any problems they may have with claims, prior authorizations and insurance coverage.

• Establish and maintain patient profiles, including lists of medications taken by individual patients

04/05 to 07/06 CVS Pharmacy Philadelphia, PA

Pharmacy Technician

• Receive written prescription or refill requests and verify that information is complete and accurate

• Fill bottles with prescribed medications and type and affix labels

• Assist customers by answering simple questions, locating items or referring them to the pharmacist for medication information

• Maintain proper storage and security conditions for drugs

03/02 to 02/04 PNC BANK Philadelphia, PA Proof Encoder

Checked checks to verify correct numbering

Responsible for checking bar coed

Made sure checks were acceptable

EDUCATION

2004 CHI Institute Broomall, PA

Diploma received 2005

1996 Cabrini College Radnor, PA

Communications

Martin Luther King High School Philadelphia, PA

Diploma 1994

CERTIFICATION PTCB Certified

SKILLS IV Admixture, IV Dilutions, Compounding, Transcribing, Calculations Computers 55wpm

SPECIAL COURSES

Pharmacy business applications, hospital pharmacy, anatomy and physiology Pharmacology, prescriptions order processing

REFERENCES

Available upon request

Contact this candidate