Customer Service Human Resources
Resume:
Maria Stancato
Cape Coral, FL
**********@*****.*** - 313-***-****
WORK EXPERIENCE
Human Resources Clerk
Sumitomo Electric Wiring Systems, Inc. - Northville, MI - November 2015 to Present
Health and Wellness Coordinator
Plans, develops, implements, and monitors the company-wide total wellbeing initiatives.
Develops programs that create awareness, motivates, and provides knowledge/tools to employees that help them adapt and maintain a well-rounded lifestyle.
Data Entry
ADP system- inputs numerous reports such as absentee reports, yearly seminars, etc
Cintas Corporation- orders all company clothing requested for purchase.
Tharpe Robbins- orders sympathy gifts for employees and their deceased.
Numerous HR Excel Templates.
New Hire Orientation
Assists with development of new hire orientations, exempt and non-exempt
Attends career fairs for potential candidates
Makes reference calls on applicants
Ensures that the necessary paperwork is prepared and maintained for company records
Prepares New Hire Orientation folders
Assists with the last phase before employment by gathering information, sending out offer letters, and informing the new hire about the last steps.
Informs new hire employees about physical and drug screening duties that needs to be done in a timely manner.
Plans out and creates yearly payroll calendar for employees
Account Code Knowledge
Assists with payroll duties
Prepares and orders monthly treats for employees
Prepares and orders any service awards for employees and their company milestones.
Receives check invoices for employees to send over to accounts payable.
Coordinates weekly massage appointments for employees
Sends out bi-weekly vacation reports to employees
Coordinates/in charge of weekly safety walks to ensure everyone and everything located on the company property is maintained in a safe manner.
In charge of weekly “CIA: Continuous Improvement Activity” suggestions from employees with company concerns, improvement ideas, etc.
Maintains employee records; Sets up and maintains employee personnel files Order Fulfillment Associate
Walmart - New Hudson, MI - May 2015 to November 2015
Provides proper customer service by acknowledging and identifying customer needs
Fulfills customer orders by reviewing orders; locating; preparing, and packaging merchandise
Excellent team player throughout each day
Life Enrichment Assistant
Regency at Bluffs Park - Ann Arbor, MI - November 2014 to April 2015
Coordinated/managed daily activities/events
Gave admission assessments
Had continuous interaction with residents throughout each day, including dementia residents
Experienced with PointClickCare Software
Human Resources Intern
Oakwood Hospital Dearborn - Dearborn, MI - April 2014 to June 2014
Assisted organizing weekly entertainment jobs
Input legal information in computer
Assisted recruitment staff/continuously used office equipment
Experience with PeopleSoft
Attended weekly hospital management meetings
Produced numerous Excel templates
Excellent attendance record
Customer Service Intern
Children's Hospital of MI - Detroit, MI - February 2014 to March 2014
Performed with accuracy and maintained speed in a fast-paced environment
Worked with team members achieving high customer satisfaction
Excellent attendance record
Cashier/Customer Service
Walmart - New Hudson, MI - May 2013 to August 2013
Performed with accuracy and maintained speed in a fast-paced environment
Worked with team members achieving high customer satisfaction
Excellent attendance record
Cashier/Customer Service
McDonald's - Taylor, MI - April 2011 to August 2012
Accurately took and delivered customer orders
Achieved high customer satisfaction and praise from store management
Outstanding customer service
EDUCATION
Bachelor's in Health Care Administration
Ferris State University - Big Rapids, MI
2012 to 2013
General Studies in General Studies
Henry Ford Community College - Dearborn, MI
2010 to 2012
SKILLS
Microsoft Office (8 years), Account Management (1 year), Sales (4 years), Strategic Planning (5 years), Social Networking (8 years), Schedule Appointments (2 years), Sharepoint (1 year), Shipping And Receiving
(3 years), Windows (5 years), Excel (5 years), Event Planning (4 years), Editing (7 years), Receptionist (2 years), Team Building (3 years), Teamwork (10+ years), Inventory (1 year), Organizational Development (3 years), Powerpoint (10+ years), Payroll (1 year), Peoplesoft (2 years), Patient Care (2 years), Photography
(8 years), Appointment Scheduling (2 years), Advertising (5 years), Administrative Support (4 years), Answering Phones (5 years), Filing (3 years), Fax (1 year), General Office Skills (4 years), Healthcare
(3 years), Human Resources (2 years), Kronos (1 year), Customer Service (7 years), Cashier (4 years), Graphic Design (3 years)
ADDITIONAL INFORMATION
References available upon request
Contact this candidate