Sales Representative
Resume:
Mecole Springer
Snellville, GA 30039
Cell 615-***-**** **************@*******.***
SUMMARY OF EXPERIENCE
Healthcare, Leadership, Pharmaceutical Sales, Long Term Care, Educator/Trainer, Insurance, Strategist, Patient Advocate, Brand Building
The Place at Martinez - Long Term Care Facility, Augusta, GA (May 2015 – July 2016)
Executive Director
Responsible for efficient management and day-to-day operations of 100-bed LTC facility in compliance with federal, state and local regulations
Establishes annual budgets and monitors expenditures in accordance with financial guidelines
Create and maintain a warm and welcoming environment for residents, family members and visitors while ensuring the safe and consistent delivery of quality of residents’ care
Conduct daily staff meetings with Department Heads
Serve as Media and Community spokesperson for company
Interview and hire staff (including Department Heads, RNs, LPNs, and CNAs) as needed
Review referrals from hospitals and verify Medicare and replacement insurance plans
AstraZeneca Pharmaceuticals, Nashville, TN (June 2003 – April 2015)
Respiratory Sales Team (promotion)
Selected by Leadership Team to serve as one of five PSS in the state of Tennessee to spearhead the newly formed Respiratory Sales Team
Earned certification at the distinguished CHEST Institute to enhance clinical selling
Gained formulary wins in key hospitals for AstraZeneca Respiratory products
Executive Biotech Sales Specialist (pilot program)
Ranked #1 in nation for FluMist Pilot pre-book orders and number of accounts booked for 2014
Partnered with MedImmune, a Biotech Specialty Division of AstraZeneca, to increase brand awareness and sell FluMist Quadrivalent vaccine in Family Practice, General Practice, and Internal Medicine accounts
Conduct training in-services across multiple territories to educate physicians, clinicians, nurses and staff of the importance of flu vaccinations, proper product administration, and best practices in handling patient questions and concerns
Closely monitor Center for Disease Control flu database for daily and weekly updates for flu reports and impacts on specific geographical regions
Executive Respiratory Overlay (promotion Career Ladder IV))
•Ranked #1 in District for Pulmicort Flexhaler Nrx sales for Q1 2013 and Q2 2014
•Developed region-wide leadership training program, "Overlay Business Roundtable" to strengthen leadership, communication and business expertise skills of regional Overlays
•Lead Harvard Business Review developmental workshops for district sales team
•Awarded Rising Star by Senior Sales Leadership team for achieving over 25% market share for Seroquel XR
•Only Respiratory Sales Representative in Southeast region to be recognized for Pulmicort Flexhaler Fast Start Growth Award with 3% Nrx market share growth improvement over June, July, August 2012
•Recognized and incentivized for achieving >5% new-to-combination market share 1st, 2nd and 3rd quarters of 2013
Pharmaceutical Sales Specialist (promotions, Career Ladder I, II, III)
•Communicated in-depth clinical discussions with physicians, pharmacists, and other healthcare providers regarding the efficacy, dosing and safety of pharmaceutical drugs and coordinate educational programs
•Consistently met or exceeded quarterly and yearend sales goals finishing at or above 100%
•Launched and promoted Symbicort and Nexium that have each generated over $1 billion in sales
•Promoted products for many different therapeutic areas such as: gastroenterology, cardiology, pulmonology, allergy, otolaryngology and psychiatry
•Established relationships with over 150 healthcare providers and their staff through weekly sales calls and educational programs
•Consistently ranked in top 15% in the nation for sales results
•Appointed as mentor for new hires within the district and region
State Farm Insurance Companies, Murfreesboro, TN (June 1998 – June 2003)
Regional Public Affairs Specialist
•Served as an Education, Community, Philanthropic and Media liaison for the state of Tennessee
•Worked closely with the Executive Office and Department Heads on preparing press releases, talking points, speeches and handling weather- related catastrophic coordination among satellite offices
•Reviewed and approved philanthropic requests that aligned with company initiatives for the states of Tennessee and Kentucky totaling $300,000.
•Created “State Farm Business Camp” a 2-week camp devoted to teaching area 6th thru 8th graders in the Rutherford County and Murfreesboro City School systems business, communication, technology, networking and team building skills
•Launched, organized, and promoted “Child Car Seat Safety Day Campaign” in Tennessee
•Developed and negotiated strategic relationships internally and externally to promote the “Good Neighbor” State Farm Brand
Payment Plan and Finance Supervisor
•Created 18-month new hire trainee program to best maximize their potential
•Evaluated employee performance and assisted employees in achieving goals identified in their Individual Development Plans/Scorecards
•Conducted performance reviews with employees and rewarded merit increases and promotions to those employees who achieved established goals
•Responded to customer filed complaints and grievances with the State Department of Insurance for Tennessee and Kentucky
Underwriting Team Leader
•Guided underwriters, underwriter assistants and agents in appropriately assessing risk management for insuring automobiles in the states of Tennessee and Kentucky.
•Lead a team of underwriting associates in the day-to-day operations of underwriting automobile policies for over 500,000 policies.
•Consulted with sales agents to offer the most comprehensive insurance coverage for the customers.
•Analyzed and assessed risk level for automobile insurance applications
Education
Middle Tennessee State University
Bachelor of Science - Education
Masters of Education - Educational Leadership; Administration and Supervision
Health Care Management, Middle Tennessee State University Graduate Studies
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