Customer Service Representative
Resume:
NANCY L. RICH
GOOSE CREEK, SOUTH CAROLINA 29445
OBJECTIVE: Position within the secretarial field in which I may use my vast
experience and skills to the benefit of the company
SKILLS: Typist 58 words per minute
Proficient with a 10 line switchboard
Can operate various reproduction machines including collating
Skilled in the operation of a 10 key calculator
Exposure to IBM Computers with Word Perfect
EXPERIENCE:
EMPLOYEE BENEFIT SERVICES
Receptionist, answered phone, filed, processed in and out going
Mail and typed disability checks.
RENT TO OWN
Customer Service, Serviced over 400 accounts weekly, accepting
Payments and assisting customers with their accounts. Processed
Mail, answered phone and processed rental applications.
ERIE COUNTY SOCIAL SERVICES
Computer Analysis, File Clerk, using computer data base verified
Customer’s information for their eligibility for food stamps
CITIBANK CORPORATION
Typist, CRT Operator/Updated customer’s mortgage accounts
BUFFALO SAVINGS BANK
Food Stamp Auditor/Customer Service verified eligibility for food
Stamps
ANGLERS MINI MART
Customer Service, Cashier, Stocked Coolers, Sweeped Moped
Fronted shelves
SUPER KMART
Customer Service, Pharmacy worker, Cashier
BERKERLY COUNTY VOTER REGISTRATION
Checked people’s identification for voter’s eligibility. Review
License, state issued ID cards, utility bills and voter registration
SUNOCO
Customer Service Representative
Cashier, Customer Service Represent, Balance Drawer
NAVY FEDERAL CREDIT UNION
Member Service Representative
Process deposits, Loan Payments Credit Card
WALGREENS
Customer Service Representative
Cashier, Customer Service Represent, Stock shelves
Department Resets
ADAPTABILITY: Having been employed by these companies as well as a vast array of
others through temporary agencies. I have experienced several
forms of office procedures and management styles. I have adapted
to all and still been able to perform at my peek level. These
experiences have increased my knowledge of the equipment used in my field of expertise and aided in my knowledge of procedural
correctness, all of which I can offer in any position.
EDUCATION: Orchard Park Senior High School
4040 Baker Road
Orchard Park, New York
Graduated, 1982
COURSE STUDY: Business and Office Procedures
REFERENCES:
Toby Davis 843-***-****
Ginger Spindler 843-***-****
Sandy Flynn 843-***-****
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