Project Manager Engineer

ASHFAQ H. MOLLICK

**** ******* **, ***********, **, Canada

Tel: +1-647-***-****, Email: *********@*****.***

OBJECTIVE

Well-qualified and focused professional with demonstrated core IT Project Management, Enterprise Solution Design, Implementation and Support Management capabilities, along with excellent technical skills looking for challenging opportunities as IT Project Manager/Systems Consultant in the areas of IT Infrastructure and Enterprise Systems.

SUMMARY OF SKILLS

11+ years of experience in design, implementation, documentation and support of IT Systems Infrastructures.

6+ years of IT Project Management experience with Enterprise Computing & Infrastructure projects including network and Data Migration.

Business requirement analysis, planning, executing & monitoring onsite multiple projects concurrently.

Experienced in IT Operation process, risk, change, release management following ITIL & PMBOK methodologies.

Extensively maintained relationship and managed vendors such as Oracle, Huawei, HP, Dell, VMware.

Managed different level of SLA with multiple clients and vendors.

Experienced working in Ericsson OSS/BSS domain infrastructures for Telenor.

Supervised onsite IT technical teams for OS/Virtualization/Server/Storage/Backup/Disaster Recovery in datacentres for Telcos and Banks.

Excellent in communication skills, documentation, presentation and reporting to Sr. Management.

Successfully implemented first ever project on Huawei GPON solution with telephony, internet & IPTV Services.

Technical Certifications in Sun-Oracle Field Engineer, Oracle Solaris 10 OS, ITIL v3.

Trainings on PMI PMP, Oracle Solaris Administration, Oracle Servers and Storages, VTSP.

TECHNICAL SKILLS

7+ years of experience in using MS-Office including MS-Project & MS-Visio, SharePoint for projects.

Administration of Windows Server, Unix Server (Oracle Solaris/Linux), implementation of Oracle Cluster, LDOMs, Oracle VMs and VMware in Enterprise server environment.

Expertise in implementation and configuration of Sun-Oracle High-end Mx000 Servers, Mid-level Storages, SAN and tape library backup products.

Hands-on experience on implementation of HP, Dell and Huawei Enterprise Blade servers and Storages.

Technical experience with Oracle/SQL RDBMS, Active Directory, Networking design and structured Cabling, Web development with HTML, CSS & JavaScript, and user support.

Unified Communication - Video Conference, IP-PBX and IP-Video Surveillance systems

EDUCATION

Bachelor in Computer Science (December’2003)

University of Windsor, Ontario, Canada

EMPLOYMENT HISTORY

PSAV Sheraton Centre Toronto Nov’2015 – Cont.

Lead Technician - Internetworking

LAN, WAN, VLAN, and Wireless LAN management.

Structured Cabling in IDFs MDFs and power installation.

Regular documentation of port mapping and network design for Sheraton Toronto Hotel.

Audio/Video equipment installation for large seminars and corporate meetings.

Define and design solution offerings with complete SOWs for corporate clients.

IT Project management for systems solutions for large events.

RITE Solutions Ltd, Dhaka December’2013 – May’2015

Project Manager, Implementation, Communication & Support

Manage multiple projects for various small, medium companies ranging from database migration to VoIP Unified Communication Implementation projects and coordination, as well as end to end physical infrastructure (DATA, SERVER, LAN, WAN, SAN, WiFi) network installation and successful implementation within time and budget.

Organizing, directing, controlling and evaluating the activities and day to day operations of the Pre-Sales and Post-Sales Team specialized in HUAWEI Enterprise Solutions and Services.

Documentation of proof of concept, business case, project charter and statement of work as well as negotiation of several exclusive projects for Enterprise accounts.

Refined documentation procedures to include greater detail of client network infrastructures with the inclusion of yearly audits. This resulted in reduced time for service resolutions and was additionally utilized for reporting purposes.

Resolved numerous project issues including staffing shortages, tactical matters, scope creep and divergent business and user needs.

Relationship management with the Principle distributors (HUAWEI), vendors, and clients for on-going and future businesses.

Information Solutions Ltd, Dhaka Nov’2012 – Dec’2013

Sr. Manager, Implementation & Support

Managed a team of 25+ Dell and Cisco certified in house and contracted engineers.

Involved in Project planning, scheduling and executing all IT infrastructure implementations.

Articulated project goals and scope, translated business needs into technical terms.

Implemented policies, and procedures for the engineering team following PMBOK and ITIL standards.

Oversaw the execution of day-to-day implementation and supervisory of all service team staff on site, documenting daily progress and system configuration and report to top management.

Leading Level 2 and 3 technical support teams for Dell, HP, Oracle, Cisco, VMware and EMC Products.

Completed Enterprise Network Migration project of USD 8.0M and successfully handed over to the client.

Draco Alliance Pte Ltd, Singapore July’2010 – June’2012

Pre & Post Sales Consultant, Oracle Products & Services

Involved in all IT projects which includes: project planning, scheduling, software & hardware implementations and tech support.

Preparation of Documentation from system Analysis to Customer Acceptance.

Worked with engineers in all phases from electrical power to Network & Database system implementation at site for daily work progress and configuration updates.

Assessed business implications for all project phases and monitored progress to meet cost and time.

Formed and managed several teams of 15+ engineers for various projects.

Performed requirement analysis and prepared Requests for Proposals.

Provided Level 1 and Level 2 technical supports for Oracle Servers and Storages.

Involved in installation and configuring Sun, Cisco & HP Enterprise Products, and perform UAT.

Sun Microsystems Inc., Singapore November’2008 – June’2010

Professional Service Engineer

Sun Microsystems accredited Professional Service Engineer. Sun ID # C214514.

Responsible to gather requirements, understand current business processes and help to complete detailed Requests for Proposals.

Implementation planning and modify product including customizing Sun software products in Solaris OS platform and virtual environments.

Implementation of Sun servers, storages and HA software products.

Aamra Technologies Ltd, Dhaka May’2004 –October’2008

Sr. System Engineer, Sun Services

Worked as a Sun Partner Sr. Field Engineer providing 24x7 support and services to Telco clients.

Setup, configure, administrate and maintain Sun SPARC and x86 Servers, Sun StorEdge & Tape Library.

Installation and Configuration of Solaris & Linux OS and OS virtualization with OS Hardening.

Setup and configure Sun Clusters (framework).

Implementation of Enterprise Network and management.

Implementation of MS Windows Servers, Network Management services, and Vendor relationship management.

SPECIALIZED PROFESSIONAL TRAININGS

ITIL Foundation Certificate in IT Service Management

PMI Project Management Professional (PMP)

Oracle Database 10g: Administration SQL Fundamentals & Workshop I

VMware Technical Sales Professional 5 (VTSP 5)

Oracle Enterprise MX000 Servers Support Training

Sun StorEdge 3xxx and 6xxx Array Training

SUN Cluster 3.2 Administration

Sun Server Fault Analysis

Sun SQI Service Communication Skills

Oracle Solaris Volume Manager

Oracle Solaris System Administration (Advanced)

Cisco Certified Network Administrator (CCNA)

RedHat Linux Administration

PROFESSIONAL CERTIFICATIONS

Sun Certified Partner Field Engineer – IV

ITIL v3 Foundation Certificate in IT Service Management

Oracle Solaris 10 System Administrator Certified Professional

Oracle Implementation Specialist: Oracle Solaris, SPARC Enterprise Server, CMT Servers, Storages 6xxx, 7xxx, and 8xxx series & Tape Libraries.

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