Customer Service Medical
Resume:
MOHD ARIF
D- II *** KALINDIPURAM RAJROOPPUR
ALLAHABAD UTTAR PRADESH
211011
Mob. No. +91-818*******
Email: *********@*****.***
Highly motivated, high energy professional with over three years in the medical industry strong organization and communication skills with ability to work in an extremely fast paced environment . exceptional customer service skills with excellent problem solving skills: creative and resourceful in resolution .trusted advisor,liaison and assistant. Easily adaptable to learn any pharmaceutical medical software or system. Works very well with all level of people but also an independent worker both flexible and versatile a wee-rounded performer committed to continued excellence.
CORE COMPETENCIES
High professionalism
Excellent customer service
Good work ethic
Time management skill
Communication skill
Independent worker
Detail-oriented
Organization skill
High integrity
PROFESSIONAL EXPERIENCE
MLN(Moti Lal Nehru) district Hospital,Allahabad. (Indian Govt. Hospital)
Pharmacist training 06-06-2012 to 05-09-2012
Dispensing drug on prescription daily around 150 prescription daily.
Managed order entry and prescription verification.
Provide clinical support to physician and patient.
Dispensed prescription for both inpatient and outpatient pharmacies.
Record maintaining of drugs in drug store.
Aman Hospital civil lines Allahabad
Pharmacist 27-11-2012 to 30-12-2015
Primary focus was to accurately dispensing drug on prescription and maintain regular data into computer.
Pharmacist with the information required to consult with patient regarding medication or supplies prescribed including dosage, frequency,special requirement and possible drug interaction.
Reffered doctors calls and customer medical inquiries.
Prepared billing for customer charges.
When problem arose,quickly and independently solved problems in the department or reffered to pharmacy director.
Filled suremed machines with basic medications for patients.
Performed a wide variety of administrative duties including data entry, prepared documentation filled out insurance papers for employes etc.
Worked the register as needed :opened and closed registers balancing them when closing.
DISTRICT MALE HOSPITAL FATEHPUR
PHARMACIST 11/01/2016 -still working
Primary focus was to accurately dispensing drug on prescription and maintain regular data into computer.
Pharmacist with the information required to consult with patient regarding medication or supplies prescribed including dosage, frequency,special requirement and possible drug interaction.
Reffered doctors calls and customer medical inquiries.
When problem arose,quickly and independently solved problems in the department or reffered to chief pharmacist and chief medical supritendent of hospital.
Worked the register as needed :opened and closed registers balancing them when closing.
PROFESSIONAL ABILITY
Interprets, evaluates and verifies all medication orders. Coordinates the dispensing of medication as appropriate in compliance with state and federal regulations and laws, and departmental policies and procedures.
Confers with Registered Nurses and physicians in order to assure optimal and cost effective drug therapy. This includes adjusting drug dosing and schedules, recommending more efficacious therapeutic alternatives, and detecting possible adverse drug reactions, food/drug interactions, drug/drug interactions, allergic cross reactivity.
Documents clinical activities and other pertinent information (i.e. interventions, consult sheets, progress notes),
Provides drug information to patients and other healthcare professionals, advising on proper methods and cautions associated with medications
Formulates, compounds and dispenses sterile and non-sterile dosage forms of various drugs including orals, injectable, topical and controlled substances
Maintains records of the transactions of the pharmacy as required and as necessary to achieve adequate control and accountability for all drugs
Coordinates the preparation and distribution of medications; directs and assists pharmacy support staff
Provides emergency medications when needed through participation in medical response teams including "code blue"
Assists in the management of pharmacy inventory by providing information to pharmacy purchasing, removing expired contaminated or deteriorated stock when detected, helping maintain perpetual inventories, and processing non-formulary requests.
Ensuring continuity of care by bridging acute and transitional/ambulatory pharmacy services
Responsible for improving patient medication adherence, and leading cost saving initiatives in high risk patient populations.
Implementation of medication related high risk disease programs that strengthen treatment outcomes and improve medication adherence.
Responsible for implementing processes (i.e. counseling, consulting, education of RNs, physicians, and patients) to reduce the risk of readmission to the ED or inpatient setting.
Problem solving for medication history issues escalated by medication historians.
Building relationships with primary care physicians, Population Health team, and inpatient colleagues.
Coordinating the dispensing of discharge medications, if appropriate, including assistance from Prescription Ease.
Participates in health system, professional and departmental committees that impact the appropriate use of resources, patient outcomes, performance improvement, and regulatory compliance as assigned.
Performs drug therapy consults and monitoring, MUE and Target Drug Audits.
Attends routine staff meetings.
ACADEMIC QUALIFICATION
10th High school passed from COUNCIL FOR THE INDIAN SCHOOL CERTIFICALE EXAMINATION ( I.C.S.E Board) Mary Lucas School,Allahabad
In 2001.
12th Intermediate passed from Board Of Highschool & Intermediate education,uttar Pradesh.( u.p. board) Jamuna Christian I C Allahabad in 2003.
Graduation passed from UNIVERSITY OF ALLAHABAD, Uttar Pradesh.
In 2008.
PROFESSIONAL QUALIFICATION
Diploma in pharmacy passed with above 70% from BOARD OF TECHNICAL EDUCATION U.P. LUCKNOW (Sir Madanlal Institute Of Pharmacy,Etawah,U.P.
INDIA. ) in 2012.
COMPUTER QUALIFICATION
IT Literacy course (CCC) passed from NIELIT Gorakhpur (sewa academy & college,Allahabad) in 2013.
A Registered Pharmacist in UTTAR PRADESH PHARMACY COUNCIL.
COMPUTER SKILL
Knowledge of computer software and hardware .
Work on bussines software including record maintaining, drug inventoring,billing ect.
Resolve basic computer related software & hardware problems.
I HAVE VALID PASSPORT : no. Z3137455 from 16/02/2015 to 15/02/2025
DECLARATION
I hereby declare that all information given by me is being truth in my knowledge.
MOHD ARIF
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