Customer Service Administrative Assistant
Resume:
Johanna Franco
Los Angeles, CA
Mobile: 323-***-****
Email: ************@*****.***
PROFESSIONAL PROFILE
To obtain a challenging position where advancement opportunities exist for a dedicated, hard-working employee.
SKILLS AND ABILITIES:
Bilingual: English and Spanish
Excellent organizational skills
Excellent customer service skills
Offering flexible schedule
Team player
Typing 40 wpm
Multi-tasking
Payroll
Responsible
Computer literate
WORK EXPERIENCE
Chuck Financial & Tax Services
Inglewood, CA
Receptionist
01/2016 to 04/2016
Greet visitors appropriately
Maintain visitor register
Offer refreshments to visitors
Sort and distribute incoming mail
Schedule appointments
Answered telephone, screen and direct calls
Ordered office supplies
Answered questions from the general public
File documents accurately
Swissport Company
Los Angeles, CA
Administrative Assistant/Customer Service Agent
02/2001 to 08/2015
Processed payroll information
Opened, sorted and distributed incoming correspondence, including faxes and email.
Provided clerical support to other departments.
Answered phone calls and direct calls to appropriate parties or take messages.
Delivered messages and run errands.
Inventory and order materials, supplies, and services.
Examined passenger documentation to determine destinations and to assign boarding passes.
Provided boarding or disembarking assistance to passengers needing special assistance.
Informed job applicants of their acceptance or rejection of employment.
Assisted the Human Resources department with background check and applications.
EDUCATION
Travel and Trade Career Institute
Long Beach, CA
Business Administration
06/1999
Centennial High
Los Angeles, CA
General Studies
06/1997
References available upon request
Contact this candidate