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Customer Service Nurse

Location:
Philadelphia, PA
Posted:
August 06, 2016

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Resume:

ZAINA D STRICKLAND LPN

Licensed Practical Nurse with four years plus nursing experience in healthcare

Summary of qualifications

.Four years experience as a charge nurse.

Competent liaison between Management,clients,and personal .

Strong customer service attitude,exceptional organizational ability, problem solving skills.

Four plus years of health care industry experience .

Excellent and outstanding written and oral communication skills .

Objective : As a Licensed Practical Nurse,I would very much like to utilize my skills to promote exemplary nursing care with compassion and very forward thinking tools . I would Strive to be part of the team with the sole purpose of moving the facility and patient care forward

Work Experince

Social Health Service Group (SHSG) Columbia MD

Lead LPN /charge Nurse

June 2013-present

Consulting with resident health care provider (HCP) in providing resident care and treatment as necessary .

Review resident charts for treatment and medication and supervise

Dispensing and administering of medication to residents by Certified medication Technician (CMT) and Certified Nursing Assistant (CNA)

Notifying Resident Health Care Physcian, Delegating Nurse and Responsible party when there is a change in residents condition .

Directing day to day functions of nursing assistants and CMTs by verifying all care is completed for residents.

Documenting descriptive notes that reflect the care that is provided to residents as well as residents response to care.

Ensuring CMTs prepare and adminster medication as ordered by HCP

Verifying that adequate supply of stock medication,supplies and equipment is on hand to meet the nursing needs of residents .

Verify that narcotic records are accurate for assigned shift.

Admitting and Transferring residents as required .

Work Experience

Residence On Greenbelt Assistedliving and Memory care

Lead LPN/Charge Nurse

April 2010-June 2013

Administered medications and treatments as ordered by residents physician

Documented resident response to interventions .

Transcribing physician orders to residents charts,kardex and service plan as required .

Delegating to CMTs and CNAs

Ensuring that all residents care is implemented .

Followed up with physician and obtained well needed service for residents .

Provided concise shift reports to incoming nurse for the next shift and accurate documentation notes.

Worked as scheduled and modified schedule to replace call offs by ensuring proper staffing at all times.

Identified ongoing needs of informing director of nursing situation out of the ordinary .

Conducted residents assessment prior to admission .

Verified narcotic count before shift per nursing regulations .

Reinforced positive relationship with residents families.

BACKGROUND SUMMARY

EDUCATION

Vocational Management Training Educational Center

Practical nursing 2007-2008

Licensed practical NCLEX May 2009

Prince George's Community College

Maryland.

55 nursing. Electives

Sept 2004- May 2007

City& Guilds of London Institute

May1993-childcare Nursery nurse diploma 0-7yrs

NVQ Nursery Nurse

Awards and Achievements

The Residence on Greenbelt

2010-2013- ABC Award for improving quality of care .

Skills and Training

Jan2008-July2008 clinical practicum Washington Home Hospice sub -acute

April 2008 Rehabilitation fundemental of nursing medical surgical 1&2

Performed the following duties and task with the supervision of LPN clinical preceptor .

Direct patient care, monitoring vital signs,evaluating and participating in treatment plans .

July 2008- maternity and labor practicum George Washington Hospital Neo natal unit

Performed the following duties and tasks with the supervision of LPN preceptor monitoring babies and attending to their needs.

August 2008 -community Nursing practicum written project :african american hypertension

Sept 2008 - mental health practicum Washington home for the Aging :Evaluating of Dementia in the Elderly.

Reference : furnished upon request

Zaina Strickland

11004 Mary Digges Place

Upper Marlboro MD20772

acv172@r.postjobfree.com

240-***-****



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