Customer Service Technical Support
Resume:
Paul Marzocchi
Murfreesboro, TN *****
*************@*****.***
WORK EXPERIENCE
Environmental Technician / Help Desk
Certified Environmental Services - January 2012 - March 2016 Syracuse, NY
Responsibilities:
• Perform technical field work including waste water and drinking water sample collection, auto sampler setup and maintenance for use at a variety of industrial discharge locations.
• Field analysis for water quality parameters, industrial discharge monitoring and Landfill monitoring.
• Monitoring well development and sampling for ground water analysis.
• Soil boring recordings and sampling, UST removal and associated work monitoring/sampling.
• Worked on PCB and petroleum remediation projects.
• Writing client’s self-monitoring reports for county/state discharge compliance.
• Sample pickup and delivery, bottle preparation and preservation for laboratory analysis.
• Maintain and service local network, provide technical support as needed
• Installation of new programs, software, operating systems, hard drives and external equipment Landscaper
ACT Landscaping - April 2012 - July 2013
Syracuse, NY
Responsibilities
• Commercial and residential landscaping.
• Lawn care, tree and shrub planting & basic masonry. Customer Service
Wegmans Food Markets Inc. - 2008 to 2012
Syracuse, NY
• Customer service in the frozen foods department. EDUCATION
Environmental science - 2010 to 2012
• SUNY Environmental Science & Forestry
Environmental Science - 2009 to 2010
• Norwich University
Advanced Regents Diploma - 2009
• Christian Brothers Academy
ADDITIONAL INFORMATION
Skills
• Work well in a group or independently.
• Proficient with Microsoft; Word, Excel, Outlook and Powerpoint
• Proficient with Mac; Pages, Numbers, Mail and Keynote
• Excellent problem solving, communication and mechanical skills.
Contact this candidate