Customer Service Representative,Data Entry, Hairstylist

Takesha Hairston

High Point, NC

***************@*****.*** - 336-***-****

WORK EXPERIENCE

Hairstylist

The Salon at Lollipops - Greensboro, NC - March 2015 to June 2016 Hairstylist, receptionist I was a booth renter so I was in charge of my station keeping it clean and stocked. I was in charge of ordering all my supplies from the suppliers. I wrote client receipts booked and cancelled appointments. I was in charge of advertising myself and my work. Inbound Sales Customer Service Representative

Sears Roebuck and Company - High Point, NC - February 2008 to November 2011 Customer service and customer care. My job was to answer inbound calls and sell protection agreements(insurance) on home appliances indoor and outdoor. I had to renew contracts and then upsell the client. Taking irrate calls and finding a solution to please the client was also included in my job duties. I also did data entry I entered written information about our clients and their purchases, cancellations and refunds into the computer system.

Hairstylist

Ann's Unique Hair Designs - June 1998 to April 2004 EDUCATION

High Point Central high school

Carolina Beauty school

cosmetology license

Reginas Beauty College

SKILLS

styling, cutting,coloring and extension hair (8 years), Inbound Sales, inbound and outbound calls, data entry, cash and credit card transactions, working multiple systems while speaking with a customer,computer savvy (4 years)

AWARDS

an award for the most sales in home improvement

September 2010

The most sales confirmed for a home remodel with Sears 3rd place trophy

June 2014

Fantasy hair competition in Charlotte nc on stage in front of an audience with an hour time limit. Theme fire and ice.

1st place certificate

October 2014

Student updo hair competition

CERTIFICATIONS

Cosmetology

February 2015 to February 2017

ADDITIONAL INFORMATION

References

Ashia Chambers friend 5yrs 336-***-****

Owner of a housekeeping company

Carolyn Matthews friend 14yrs 336-***-****

Hairstylist at Grandover resort

Keta Broom friend 5yrs 336-***-****

Customer Service Representative at Sears Roebuck and Company

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