DEE AWOLAJA
Houston, TX *****
832-***-**** **********@*****.***
OBJECTIVE
To use my background in business and healthcare industry to obtain an entry level business analyst role
Professional Certificates
Lean Management certificate- University of North Texas Science Center
Health Management and Policy-University of North Texas Science Center
Certified Six Sigma White Belt, February 2016
CPR/First Aid/BLS certificate- Through Texas Onsite, January, 2016
Relevant Skills
Proficient in Microsoft Applications (Microsoft office, word Excel)
Strong knowledge of HIPAA guidelines
Strong analysis background
Strong reporting experience
In-depth knowledge of contract obligations and pricing
In-depth knowledge of business planning and analysis
In-depth knowledge of user support analysis
In-depth knowledge of Business Requirement Documentation and Functional Requirement Documentation
Strong communication and negotiation skills
Proficient with SQL
Proficient at administrative process, documentation and time management
Proficient with Statistical Analysis System (SAS), SPSS, data compilation and data assessment
Proficient in data analysis and integrity
In-depth knowledge of quality assurance
Education
University of South Florida – Tampa, FL
Masters of Public Health – December 2017
Redeemers University – Ogun State, Nigeria
Bachelor of Science, Economics – 9/2013
Osmas College- Ogun State, Nigeria
High School Diploma – 7/2009
Employment & Fellowships
Lahey Vascular Clinic – Beverly, MA
Activation Specialist – 7/2015 – 12/2015
Assisted end-users on how to place orders, write notes and document well visit
Assisted end users on reviewing charting using Smart set
Assisted end users in viewing patients’ appointments and making changes when needed
Assisted end users on how to use the In-basket
Assisted end users on how to place order on blood
Liaison between end users and technical personnel
Anthem Inc. – Houston, TX
Medical Claims Analyst – 11/2013 – 7/2015
Coordinated resolution of claims issues by actively researching and analyzing systems and processes that span across multiple operational areas
Investigated and facilitated the resolution of claims issues including incorrectly paid claims by working with multiple operational areas and analyzing the systems and processes involved in member enrollment
Performed claims analysis ensuring supporting documentation is accurate and obtains necessary approvals to close out claims issues
Reviewed all Explanation of Benefits(EOB) for adjudication
Participated in large national projects.
Extreme Industrials – Houston, TX
Junior Business Analyst– 11/2012 – 10/2013
Researched and documented business issues
Assisted in developing business design specifications
Validated contract financials to SAP financials
Assisted in developing and implementing business office structure
Provided on going report for volume with accuracy and quality
Assisted in preparing documents such as business and functional requirement documents
Review documentations to ensure completeness and accuracy
Assisted in preparing documents such as flow charts, use cases, gap analysis
International School of Management– Houston, TX
Junior Business Analyst– 12/2010 – 09/2012
Researched and documented business issues
Assisted in developing business design specifications
Assisted in developing and implementing business office structure
Assisted in preparing documents such as flow charts, use cases, gap analysis
Review documentations to ensure completeness and accuracy
Leadership Roles and Experience
Public Health Student Government Association Environmental and Occupational Health Representative, September 2015 till date
Departmental Public Relations Officer, Undergraduate, 2012-2013
Departmental Secretary-Undergraduate, 2009-2010
Health Economics Department Representative, 2009-2013