Clerical Data Entry
Resume:
Paulinah Monsi
Cleveland, Ohio 44102
Cell Phone: 216-***-****
Email: ***********@*****.***
SKILLS SUMMARY
Detail-oriented, honest, patient and flexible
Able to work both independently and in a team
Ready and eager to learn new skills
Solid filing and mailroom skills
Data entry speed of 8000 keystrokes a minute
Typing speed of 55 words a minute
WORK EXPERIENCE
Employer: Cuyahoga County Board of Elections Location: Cleveland, OH
Time: March and November 2008; September and November 2010; March and November 2012; November 2013; May and November 2014; September and November 2015; March 2016
Position: Poll Worker; Voting Location Manager
Guided voters by explaining how to fill out ballots, change parties and find their proper voting precinct
Assisted in setting up and taking down voting related signs, voting booths and optical ballot scanners
Provided technical support for the optical ballot scanner
Helped accurately count ballots after elections
Administered the Oath of Office to other Poll Workers in my voting precinct on Tuesday morning
Ensured the precinct was ready for voting on time
Took Election Day supplies for my precinct to the Drop-Off Location after the election
Employer: CVS Pharmacy Location: Cleveland, OH
Time: April - May 2013 Position: Cashier
Used a scanner and cash register to ring up purchases and provide proper change and receipts
Adjusted price tags and restocked products
Told customers about discounts offered via the CVS Extracare Card and gave new cards to those interested
Confirmed customers' age when selling age-restricted products (ex. alcohol and tobacco)
Maintained a clean work environment by wiping down counter-tops and vacuuming floors
Employer: BP Gas Location: Cleveland, OH
Time: July 2012 – October 2012 Position: Cashier
Used a scanner and cash register to ring up purchases and provide proper change and receipts
Counted out the money in the cash register at the start and end of every shift to make sure it was balanced
Restocked products and signed off on purchase orders
Maintained a clean work environment by emptying trash, wiping down counter-tops and mopping floors
Confirmed customers' age when selling age-restricted products (ex. alcohol and tobacco)
Employer: United States Census Bureau Location: Cleveland, OH
Time: April - May 2009; April - May 2010 Position: Enumerator
Conducted interviews to explain the purpose of the census and complete non-returned census forms
Explained the purpose of the census and the census' privacy policy during interviews
Traveled door to door to check the status of addresses in assigned areas (ex. uninhabited, non-residential)
Employer: Case Western Reserve University - Office of Graduate Studies Location: Cleveland, OH
Time: September - December 2005 Position: Office Assistant
Sent out correspondence for the office
Maintained and updated paper and electronic databases related to student admissions and majors
Delivered correspondence between offices
EDUCATION AND CERTIFICATIONS
School Attended: Vocational Guidance Services Location: Cleveland, OH
Duration: July - November 2011 Training: Clerical & customer service
Qualification: Help Desk Institute Certification – Customer Service Specialist (Mastery Level)
Gained: November 2011
Qualification: Microsoft Office Specialist Certification – Word, Excel and Outlook
Gained: August 2011
School Attended: Cuyahoga Community College Location: Cleveland, OH
Duration: August 2006 - December 2008 Degree: Associate of Applied Business
Education Focus: Information Technology/Administrative Office Systems
VOLUNTEER WORK
Location: Simpson United Methodist Church Duration: February 2015 – present
Responsible for typing, proofreading and editing the weekly church program
In charge of keeping an ongoing directory of people attending church and their personal information
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