Paulinah Monsi

**** **** **** ******

Cleveland, Ohio 44102

Cell Phone: 216-***-****

Email: acv14h@r.postjobfree.com

SKILLS SUMMARY

Detail-oriented, honest, patient and flexible

Able to work both independently and in a team

Ready and eager to learn new skills

Solid filing and mailroom skills

Data entry speed of 8000 keystrokes a minute

Typing speed of 55 words a minute

WORK EXPERIENCE

Employer: Cuyahoga County Board of Elections Location: Cleveland, OH

Time: March and November 2008; September and November 2010; March and November 2012; November 2013; May and November 2014; September and November 2015; March 2016

Position: Poll Worker; Voting Location Manager

Guided voters by explaining how to fill out ballots, change parties and find their proper voting precinct

Assisted in setting up and taking down voting related signs, voting booths and optical ballot scanners

Provided technical support for the optical ballot scanner

Helped accurately count ballots after elections

Administered the Oath of Office to other Poll Workers in my voting precinct on Tuesday morning

Ensured the precinct was ready for voting on time

Took Election Day supplies for my precinct to the Drop-Off Location after the election

Employer: CVS Pharmacy Location: Cleveland, OH

Time: April - May 2013 Position: Cashier

Used a scanner and cash register to ring up purchases and provide proper change and receipts

Adjusted price tags and restocked products

Told customers about discounts offered via the CVS Extracare Card and gave new cards to those interested

Confirmed customers' age when selling age-restricted products (ex. alcohol and tobacco)

Maintained a clean work environment by wiping down counter-tops and vacuuming floors

Employer: BP Gas Location: Cleveland, OH

Time: July 2012 – October 2012 Position: Cashier

Used a scanner and cash register to ring up purchases and provide proper change and receipts

Counted out the money in the cash register at the start and end of every shift to make sure it was balanced

Restocked products and signed off on purchase orders

Maintained a clean work environment by emptying trash, wiping down counter-tops and mopping floors

Confirmed customers' age when selling age-restricted products (ex. alcohol and tobacco)

Employer: United States Census Bureau Location: Cleveland, OH

Time: April - May 2009; April - May 2010 Position: Enumerator

Conducted interviews to explain the purpose of the census and complete non-returned census forms

Explained the purpose of the census and the census' privacy policy during interviews

Traveled door to door to check the status of addresses in assigned areas (ex. uninhabited, non-residential)

Employer: Case Western Reserve University - Office of Graduate Studies Location: Cleveland, OH

Time: September - December 2005 Position: Office Assistant

Sent out correspondence for the office

Maintained and updated paper and electronic databases related to student admissions and majors

Delivered correspondence between offices

EDUCATION AND CERTIFICATIONS

School Attended: Vocational Guidance Services Location: Cleveland, OH

Duration: July - November 2011 Training: Clerical & customer service

Qualification: Help Desk Institute Certification – Customer Service Specialist (Mastery Level)

Gained: November 2011

Qualification: Microsoft Office Specialist Certification – Word, Excel and Outlook

Gained: August 2011

School Attended: Cuyahoga Community College Location: Cleveland, OH

Duration: August 2006 - December 2008 Degree: Associate of Applied Business

Education Focus: Information Technology/Administrative Office Systems

VOLUNTEER WORK

Location: Simpson United Methodist Church Duration: February 2015 – present

Responsible for typing, proofreading and editing the weekly church program

In charge of keeping an ongoing directory of people attending church and their personal information

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