Customer Service Sales

***** ******* *** *** ****, CA *****

PHONE 408-***-**** • E-MAIL *******.**********@*****.***

TIFFANY M. SANDOVAL

OBJECTIVE

To obtain an open position that I may utilize my skills as well as in excel by attaining new skills.

SUMMARY OF QUALIFICATIONS

Strong Communication skills and abilities to supervise support staff effectively

Exceptionally well-organized and detail-oriented

Proven ability to multitask effectively and productively

Extremely competent to work alone or as a team worker

Filing, billing, scheduling and spreadsheets.

WORK RELATED SKILLS

24/7 Customer, Inc. Oct. 2014 to Present

Campbell, CA

Legal Executive Assistant

Assistant to VP and General Counsel of the Legal Department

Temp to Hire in four weeks

Responsible for completing confidential paperwork

Maintain Box/SharePoint websites

Administers Contacts

Prepares meeting minutes

Proofreading

Proficient in Microsoft Excel, Microsoft Work, Outlook and Oracle Discoverer

Preparing Stock Option Paperwork

Electronic file maintenance

Expense and Time Reports

Perform audits on Client flies

Arranges meetings and conferences

Performs all Administrative projects for VP of the Legal Department

Evaluates operations and activities of assigned responsibilities

Monitors and controls expenditures

Notary Public Commission

Prepares and process documents, with documentation

Maintain and File Vendor and Client Contracts

Responsible for sending Correspondences

Manages departments budget

Employee reimbursement approvals and maintenance

New Hire Onboarding

Check and invoice processing.

Manages timecard

Accounts Payable

Order supplies/lunches

Scanning, copying, faxing, etc.

Travel and transportation accommodations

Legal Terminology

JP Morgan Chase Bank Oct. 2010- Dec. 2011

ATM Custodian/Bank Teller

Exceeded quarterly sales goals

Handled various accounting transactions

Created strategies to develop and expand sales of services to existing customer

Organized and removed online banking files no longer in use.

Executed customer transactions, including deposits, withdrawals, money orders and checks

Rapidly and efficiently prepared customer and ATM cash and change orders

Organized, stocked and maintained the teller window area

Processed quarterly Vault and ATM audits with a zero error rate

Coordinated daily cash reconciliation at a high-volume location.

Opened accounts with a cross sales

Maintained balancing record with 100% rate of accuracy

Sold cashier's checks, traveler's checks and money orders

Executed wire transfers, stop payments and account transfers

Processed exchange and foreign currency

Answered telephone inquiries on banking products including checking, savings, loans and lines of credit

Maintained friendly and professional demeanor during customer interactions

Gothic Aug. 2008-Sept. 2010

Campbell, CA

Administrative Assistant

Shipment

Maintain store room and offsite organized and up to date

Persuasive selling techniques used to lead our staff in exceptional sales

Inventory of entire store and back room.

Billing

Maintaining releases and files

Multitasking in customer service and high sales

Answering a Multi-line telephone service

Booking and scheduling appointments for ongoing customers

Book keeping, filing, faxing, inventory and word processing on a daily basis

Franklin Covey July 2006- May 2008 San Jose, Ca

Assistant Manager

Production of quality work under extreme pressure and deadlines

Organization of high demand inventory on sales floor

Multitasking in customer service and high sales

Open and closing procedures

Bombay Company Jan. 2005-June 2006

San Jose, Ca

Sales Associate

Attending to customers’ needs and demands

Persuasive selling techniques to make the customer satisfied as well as increase revenue for the company

Organization of merchandise and quality massing of various items

Knowledge of our extensive range of products and services

Icing May 2004- Aug. 2006

San Jose, Ca

Assistant Manager

Document daily paperwork and make nightly deposits of the days earnings

Customer Service

Training staff so that they were able to complete daily tasks

Production of quality visuals up to company standards

Experience with high volume inventory

Cooperatively work with others to produce and deliver beyond required work.

Promoted within six months

EDUCATION

De Anza Community College

Cupertino, Ca

Working towards receiving my A.A in Psychology, estimated Graduation date 2017.

REFERENCES

Emmanuel Silva Former Co-worker 408-***-****

Halaina Vasquez Former Co-worker 408-***-****

Monique Rodriguez Former Co-worker 408-***-****

Contact this candidate