Customer Service Administrative Assistant

TINA F DAVIS *** Parkway Lane Phone: 540-***-**** Page 1

Vinton VA, 24179 ******@*******.***

Objectives:

Desires a challenging role where I may use my work skills and talents to make a positive

contribution to the organization.

Skills:

* Type 40 wpm * Public Speaking * Microsoft Works * Spreadsheet * Access * Excel

* Self-Starter * 10-key Calculator * Organizational Expertise * Fax Program

* PC scanning software and hardware system

Experience

Randstad/Randstad Talent 7/2002 -11/2011

Wells Fargo (Customer Service Advanced Level flooding) 10/2011-11/2011

* Search the web by going to the state and country to find the new address

* Make sure that well Fargo had the mortgage

* Call the country for the address if I can’t find it on the web page

* Tracked operations or made note of my search

Wells Fargo/Wachovia/First Union

Bankruptcy (General Clerk, Administrative Assistant Entry level) 07/2009-10/2010

* Scan Documents * Identify Document 05/2003-06/2006

* Sort Mail * File Document

* Maintain paper records to electronic records by scanning procedures

* Handled incoming documents to be scan in a timely and accurate manner

Wells Fargo

CLERK 2 (Project) 10/2008-06/2009

* Review and prepared the employee folders to be scanned in to the computer

* Scanning employee folders in to the PC scanning software & hardware system

CBIZ Payroll

(Claims processor) (Distribution Operator) 01/2008-05/2008

* Send the claims from the fax machine Program to the printer

* Handled fax Program

* Prior claims or check the claims for payment

* Date entry (inter the claims in to the computer)

Erie Insurance

Mail Clerk 08/2007-09/2007

* Sort mail * Handle outgoing mail * File Documents * Handle a mail machine

Wachovia Date Entry Clerk 06/2007-07/2007 12/2006-12/2006

* Inter the credit card date: name, address, etc.

* Utilizes Wachovia system to perform search on cards date: name, address, etc.

TINA F DAVIS 106 Parkway Lane Phone: 540-***-**** Page 2

Vinton VA, 24179 ******@*******.***

Wachovia/ Wells Fargo

File Clerk (Project)

* Retrieval of files * Filed them back 04/2007-05/200701/2007-02/2007

* Inventory folders * Keep the files in order 10/2006-11/2006 07/2006-08/2006

Wachovia

General Clerk 03/2007-04/2007

* Search the country web page for Wachovia mortgage as they cleared

* Write note on my search or track operations

First Union

General Clerk 01/2003-01/2003

* Mail out mortgage to the state and country

* Record mortgage in to the computer

First Union

Mail Clerk 08/2002-01/2003

* Sort Mail and sign work to co-workers

First Union

Administrative Assistant Advanced (Project Teams) 07/2002-08/2002

* Get First Union folder ready to become Wachovia

* Make new folders for customer

RGIS Inventory Specialists

Auditor 05/1997-07/2002

* Experienced in multiple types of inventory

Roanoke Valley S.P.C.A 06/1995-05/1997

Animal Caretaker

* Achieved 100% improvement in adoptions during annual adopt-A-Than

* Liaison between area veterinarians and S.P.C.A

* Trained new employees and overseeing community service in their performance

* Problem solver

* Organized and maintained animal records

* Responsible for day-to-day care of animals

Education

Virginia Western Community College

Associate in Applied Science

* Accounting 5/12/2000

* Management 5/14/1991

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