Customer Service Assistant

Amanda Wilson

Tel. 514-***-****

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OBJECTIVE

Seeking a career change where I can find the stability and growth potential my current employment is unable to offer me.

EDUCATION

• QC Quality of Course Inc. – Event and Wedding Planning Course 2013 to Present

• Concordia University – BA - Leisure Studies 2007 to 2010

• John Abbott College – Social Sciences DEC 2003 to 2007

• Secondary V – Graduate Certificate 1999 to 2003

LANGUAGES

• English: Spoken and written

• French: Spoken and written

PROFESSIONAL EXPERIENCE

Assistant Manager September 2005 to Present

Pharmaprix – Laval, Québec

• Responsible for ensuring a high level of customer service within the store.

• Coordinate and schedule employee work hours.

• Market specific items and creating seasonal and weekly store displays.

• Follow and update plannograms as they change.

• Monitor and replenish inventory.

• Responsible for opening and closing the store.

• Financially receive and close bills when receiving orders.

• Complete purchase orders 6 weeks in advance and predict sales. Bartender September 2012 to Present

Macallans Pub– Dorval, Québec

• Building and maintaining customer relations.

• Responsible for balancing multiple cashes.

• Maintaining a proper and balanced inventory.

Child Educator June 2006 to May 2009

Garderie ABC du Village – Vaudreuil, Québec

• Created weekly lesson plans for groups of 5 one-year olds to 10 five-year olds.

• Developed and led arts and craft activities

• Organized recreational activities

• Prepared meals and snacks for my group

• Responsible for maintaining the personal hygiene of children

• Organized a Food Drive every year for a Women’s Shelter ACHIEVEMENTS

• Walked in “The Pharmaprix Weekend To End Women’s Cancer” as well as multiple fundraisers – 2011, 2012 and 2013

• Committée Activité Pincourt Charity Volunteer – 2009 to Present

• Volunteer and help organize Ryan’s Roar Blood Drive – 2009 to Present

• Employee of the Month – December 2010, May 2011 February and May 2013, October 2014.

• Organized a Food Drive for a homeless shelter – 2008-2009 PERSONAL INTERESTS

• Sports: exercising, yoga, biking, skating

• Reading

• Organizing

• Baking

REFERENCES

Available upon request.

Contact this candidate