Administrative Assistant or Office Manager

Deborah Shaughnessy

**** ***** **** *******, ** *4435 585-***-**** **********@*****.***

Professional Summary:

Excellent time management / Organization Strong customer relations

Data entry / Word processing / Professional telephone etiquette / Multi-line

Typing / 10-key calculator Electronic / Paper filing

Lotus Notes 8.5, MS Office 2013, Keystone, Confidentiality

Qware, Finance Manager, Nvision, Conflict resolution / Problem solving

Subfinder, Publisher, Access Solid communication / Active listening

Professional appearance / Attitude Supportive team member

Professional Accomplishments:

Developed a program for facilities reservations for entire school district

Developed service agreements with several maintenance vendors for school district

20 years of Service Certificate, 2011

Professional Experience:

Secretary III, Honeoye Falls-Lima School District, Honeoye Falls, NY 1991 – Present

Created word processing documentation for very busy Buildings and Grounds Department at a rate or 80 words per minute. Kept Director of department updated through daily data entry and creation of financial and data reports and production items. Increased productivity in inventory by 50% through streamlining ordering, shipping and marinating records of inventory for department. Managed office and assisted Superintendent of Facilities in administrative and staffing duties, Managed calendars of three department members as well as answered multi-line telephone, took messages, properly directed calls. Troubleshot problem calls in addition to performing receptionist duties. Scheduled and recorded all outgoing UPS shipments for entire school district and submit monthly report to internal claims auditor. Managed, recorded, and acted as liaison to the Business Office for all department purchase orders and invoices resulted in 75% increase in budgeting procedures for department head.

Secretary, Planning and Zoning Board, Town/Village of Lima, Lima, NY 2010-2013

Planned and scheduled monthly planning board meeting as well as required zoning board meetings. Submitted legal notices in preparation for board meetings. Recorded and transcribed minutes from board meetings as well as typed and mailed correspondence to building permit applicants and board members as needed. Filed documents with county when warranted. Also maintained training records for board members.

Education:

Business Major, Cooperstown Central High School, Cooperstown, NY

A.A.S. Legal Secretary, SUNY Delhi, Delhi, NY

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