Customer Service Sales

ELENA C. BRYANT

Strathfield, Sydney NSW

041*-***-*** *****.******@*******.***

CAREER STATEMENT

Motivated, results-oriented, and dynamic professional with proven ability to enhance and improve corporate and office operations through administration, marketing, leadership, and devoted support. Strong communicator with an aptitude for developing collaborative relationships with peers, teams, clients, and stakeholders. Analytical and organized with strong multi-tasking abilities and a fearless approach to problem solving, eager to use creativity when tackling new challenges or obstacles to optimised performance. Demonstrates proven drive to continually grow and improve professional and personal skill sets.

Core Competencies

Business Administration • Office Management • Operational Support • Client Services • Leadership

Training & Development • Recruitment • Team Building • Creative Problem Solving

Relationship Development • Strategic Planning & Analysis • Data Entry & Administration • MS Office Suite

Professional Experience

DREAM DESIGN PROPERTY DDP 2016

Client Discovery & Services Liaison – Analyst.

Received and responded to both incoming and outbound calls. Analysed client objectives and workloads to effectively delegate tasks.

Utilized Google Calendar and spreadsheets as well as data management and product knowledge skills to meet client needs effectively.

SILVER LININGS PROMOTIONS 2015 – 2016

Administrator Recruiter Sales & Marketing Representative

Created outgoing correspondence, accounting documents, and financial reports for review by department heads and senior management teams. Managed office inventory and purchasing, appointment scheduling, and master calendar. Received and greeted visitors, providing prompt support and answering any questions. Drafted professional business correspondence, internal documents, and interoffice memorandums.

Continually identified opportunities to use improved administrative and procedural processes to improve overall accuracy and efficiency.

Improved efficiency and efficacy of executive and departmental meetings through implementation of regular meeting agendas.

Participated actively in planning of major business changes, including office move and conversions.

CHEMIST WAREHOUSE 2014 – 2015

Sales Representative

Filled prescriptions, dispensed medical supplies, maintained stock inventory and placement, and regularly recorded data as needed.

Provided each customer with exceptional service and support, successfully ensuring loyal customer base.

COLLETTE 2013 – 2014

Sales Executive

Facilitated brand management and awareness as well as website marketing. Created and analyzed sales reports. Maintained inventory and completed purchasing as needed.

Recruited, trained, directed, and developed team of 3-5 Sales Representatives conducting direct sales and consistently exceeding objectives.

Played integral role in operations as Customer Liaison Officer, leveraging communication skills to effectively address any issues, maintain loyalty, and continually acquire new accounts.

Education

HSC, Five Island Senior College, NSW, 2014

Certification III, Business, 2015 Certification III, Business Sales, 2015 RSA/RCG, 2015

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