Test Cases Project
Resume:
Bernice Boone
Richmond, Virginia 23223
(C) 804-***-****
Email: ************@***.***
Summary of Qualifications:
Software Quality Assurance Test and Business Analyst with extensive experience creating test plans, developing and executing test cases for functional and regression testing, and documenting test results and identifying, analyzing and documenting business requirements.
Key strengths include:
Ø Functional, Confirmation, Acceptance, Regression, System, Integration, Smoke,
End to End testing methods
Ø Implementation, Requirements Gathering and Testing of COTS, Mainframe, JAVA and Web Applications; UNIX and NT environments; DB2 and SQL Databases
Ø Static review of Business Requirements and Compliance documents
Ø Collaboration with Business Analysts, Developers, and other stakeholders
Ø Involvement in all levels of General and Detail System Design and Implementation
Ø Change, Configuration and Infrastructure Management
Ø CMMI, IEEE Standards, IEEE, Business Process Redesign
Ø Agile; Waterfall
Ø JAD, Prototyping, Walk-thru and post project review concepts; Business Analysis
Ø Quality Center ; SpiceWorks; TMS; SharePoint 2013; TFS; JIRA; Rally
Ø System Development Life Cycle
Experience:
American Express Global Travel, Virtual 9/2014 - Current
Business Analyst/UAT Tester Analyst
Collaborate with project team, business owners, developers, project managers, and other key stakeholders to ensure understanding of business and system requirements are meet.
Work closely with scrum master and product owners ensuring all user stories and acceptance criteria are met and any risk identified in a timely manner prior to production release.
Plans and defines testing approach, providing advice on prioritization of testing activities in support of identifying risks in project schedules or test scenarios.
Develops test plans, testing resource requirements and overall scheduling of testing activity.
Responsible for developing requirements into automated tool and developing test cases and configurations needed to meet test of business requirements.
Work with various travel vendors and other 3rd party vendors verifying and validating enhancements, upgrades and new system processes.
Perform SQL queries as needed for validation of data.
Eexecution of test cases and test scripts to ensure delivery of quality software is completed and accurate.
Monitors and tracks resolution of defects, coordinating with engineers in order to prevent, report, and resolve in timely manner.
Strong focus on documenting, analyzing and identifying business requirements for projects enhancements and upgrades.
Serve as Business Analyst and Test Lead on various projects, sprints and releases.
Identifies assumptions, risk and gaps between current process and future process state throughout project and look beyond the obvious for continuous process improvement.
Participated in business interviews, JAD sessions, Walk Thru, Peer Reviews and other techniques as needed
Responsible for creating and delivery of project report to entire business and technical team on project process and delivery in timely manner.
Manage all documentation in SharePoint
Report, monitor, re-test and track defects in Quality Center and JIRA
Work in Virtual Environment
TEK Systems, Glen Allen, VA 3/2014 -7/2014
MBIO Business Analyst, SunTrust
Collaborate with project team, business owners, developers, project managers, and other key stakeholders to ensure understanding of business and system requirements in UNIX and Mainframe environment
Develop Business Requirement Specification Document for the Post Final Action project for the Retail/CD, Investor Delivery and Post Closing lines of business
Performed business process modeling of client’s current and future business models for Retail, Correspondence and Legacy Loans line of business.
Work closely with Black Knight vendor team gathering and analyzing business requirements for the new COTS Loan Origination System Empower and Lending Space; verified and validated current and future requirements and business needs are to satisfy the client
Update, store, validate and coordinate documents in SharePoint 2013
Perform SQL and DB2 queries as needed
Work closely with Black Knight, 3rd party vendor and designer of the COTS origination system; verified and validated current and future requirements and business needs to satisfy the client
Created and validated Business Process Flows; documented business rules; and field requirement documentation
Led business user interviews to discuss current business processes and business rules
Provide direction and influence on client decisions towards project approach and required requirements
Identifies assumptions, risk and gaps between current process and future process state at all times for various applications.
Participated in business interviews, JAD sessions, Walk Thru, Peer Reviews and other techniques as needed
Manage all documentation in SharePoint
Signature Consultants, Glen Allen, VA 8/2013-3/2014
Quality Assurance Tester/Business Analyst II
AI BIO Technology
Develop test plans and test cases to address System, Integration, and Data Conversion Testing for American International Biotechnology in .Net environment.
Partner with business and development partners to create detailed test plans, procedures and validation strategies
Collaborate with developers, project managers, and other key stakeholders to ensure understanding of system requirements.
Perform various types of software testing to include: functional, system, and regression.
Identify and document defects in HP Quality Center and manage issues/defects through resolution; as well as monitor open tickets using SpiceWorks
Execute test cases to uncover defects to improve the overall quality of various applications.
Gather; update and monitor Requirements Traceability Matrix and Business Requirements Documents and updated as needed using SharePoint.
Documented test defects in TFS.
Dell Systems, Mechanicsville, VA 12/2010-5/2013
Software Quality Certification Analyst
Develop test plans and test cases for Owens & Minor Distributed Applications in Unix and .Net environment
Lead tester for large integration project for the Central Storage Warehouse (CSW) Medical Distribution and Supply Chain Management Systems
Collaborate with developers, project managers, and other key stakeholders to ensure understanding of system
Perform various types of software testing to include: functional, system, and regression.
Prepare detail test plans and test cases; updated as needed utilizing SharePoint
Execute test cases to uncover defects to improve the overall quality of distributed applications.
Create and execute test cases and test scripts.
Gather; update and monitor Requirements Traceability Matrix
Document all test plans, test cases, and defects in HP Quality Center.
Tele-Commute work environment
Virginia Mortgage Bankers, Richmond, VA 1/2006 –12/2010
Independent Consultant/Business Owner
Analyze and track Business Process for District Office
Quickly understands the business issues and data challenges of mortgage industry
Act as Liaison between Branch Office end users and Software Company; Credit Repository and Fannie Mae for system upgrades; version releases; software changes and enhancements
Provides mentoring and training to staff members on the use of new processes, templates and tools
Setup all new template request for Calyx Point system
Gather; update and monitor Requirements Traceability Matrix
Recommends improvements to tools and process, continually improving where needed to improve productivity
Ensures issues are identified, tracked, reported and resolved in a timely manner
Coordinate and manually perform User Acceptance Testing
Test and handle the mapping of all of the source codes and drop down box changes and updates for the origination application on an ongoing basis
Responsible for staying current on best practices and on update to date technologies and enhancements
Communicates needed changes to development team and infrastructure staff members
Mortgage Loan Originator, closer and assisted clients in getting approved for Loan Modifications and Prepared Short Sale Packages to lender
Technologies used: Encompass; Byte and Calyx Point; Lotus Notes; Excel and Word
TEK Systems, Richmond, VA
Saxon Mortgage 2/2005 – 1/2006
Software Business Analyst/Consultant
Performs Manual Systems Acceptance Tests according to approved test plan. Develops test scenarios and provide support for User Acceptance Testing.
Develop Test Plans and Test Scripts, and perform test execution
Application software testing and the maintenance of test protocols, test cases and automated functional test scripts
Assisted the testing manager in developing appropriate documentation describing test procedures, test data, expected outcomes, software versioning information, release notices, update procedures and system merging, assist in software development and troubleshooting through testing methodologies and integrating these efforts into testing protocols
Facilitate the development of test strategies, test plans, and test schedules.
Responsible for documenting software requirements, version control and version enhancements
Gather; update and monitor Requirements Traceability Matrix
Develop and apply effective QA tactics and standards.
Created and monitored business process flows
Ensure acceptance sign-off from the business users and upper management level review
Provide input for improvements and enhancements to long-term quality strategies
Enforce change control process; work directly with Company Auditors to Verify and Validate System Changes
Develop, track, and report project level status and other performance metrics to appropriate business and IT leaders
Modeled and documented current processes to identify and analyze process gaps, redundancies and automation improvements.
Modeled and re-engineered future business processes, which included the quick hits and long-term improvement recommendations.
Technologies used: Microsoft Visio, Word, and Excel
Northrup Grumman, Richmond, VA 7/1999 – 2/2005
Department of Taxation
IV&V Software Engineer
Serve as a Software Engineer for the Internal Audit Division
Provides independent verification, validation and audit functions to ensure automated systems are sufficiently tested to validate system requirements and acceptance criteria.
Responsible for understanding the business needs; issues and data challenges of client's organization and communicate changes with development team members
Identifies client’s strengths and weaknesses and suggests areas of improvement.
Gather and analyzed the business requirements for the new Taxation Imaging System
Created Business Process Flows and documented business rules
Led business user interviews to discuss current business processes and business rules
Performed business process modeling of client’s current and future business models.
Served as Liaison between end users and development team members
Create Test Plans, Cases and Scripts and conducted test execution
Obtain requirements from Business Units using techniques such as interviews, JAD sessions, surveys and/or other techniques as needed
Monitor and analyze Lotus Notes defect tracking database. Updated, monitored and reviewed the Dependency and Trigger database as needed on the project progress against the finalized road map.
Verification and Validation of Change Control Processes; Configuration Management Processes; and Version Control
Attended project manager meetings and served on final level review panel for pre-implementation deliverables
Develop, track, and report project level status and other performance metrics to appropriate business and IT leaders.
Ensure; verify and validated final acceptance sign-off from the business community and upper level management
Participate in all phases of the test cycle, including Integration/System; Performance, Regression and User Acceptance Testing.
Participate in software walkthrough, JAD sessions; system integration and merging reviews
Provide input for improvements and enhancements to long-term quality strategies
EDUCATION:
J. Sargeant Reynolds Community College, Virginia
Virginia Commonwealth University, Virginia
J. R. Tucker High School, Richmond, Virginia
Member of Quality Assurance Institute
REFERENCES:
Available upon request
Contact this candidate