ALICIA HENRY
Seattle, WA ***** Phone: 832-***-**** – *********@*****.***
PROFILE
An enthusiastic, professional, and responsible individual with extensive experiences in accounting and bookkeeping. Other areas of expertise include customer services, banking, medical claims and sales. Seeking a company to utilize maximize potential and experiences.
ACCOUNTING AND OFFICE COMPETENCIES
Quick books, Payroll ADP, Windows, Excel, Access, Outlook, Word, Health Fusion, MAS, Oracle Lodestar, Siebel, Exact Target, Epic Hyperspace, Medical Management, People-Soft, IDX, Kronos, Lawson, copy machines, facsimile, credit card machines and 10-key calculator.
EXPERIENCE
02/25/15 – 08/24/15
The Boon Group thru Aerotek Staffing Agency - Austin, Texas
Medical Billing Specialist
Review, research, investigate and process medical claim thru clearinghouse. Post payments and communicate in written and/or verbally with internal and external associates regarding claims or payments. Run daily reports, create and maintain spreadsheets.
07/24/14 –12/31/14
Univar Environmental Sciences thru Accounting Principals - Austin, Texas
Account Receivable Specialist / Administration Support
Reviewed, researched and analyzed accounts receivable invoices, pull credit reports, updated address information and work reports and generated letters by email, fax or mail.
05/16/14 – 07/09/14
Austin Travis County Integral Care thru Accounting Principals - Austin, Texas
Financial Analyst/Billing Specialist
Research, and assist in processing information to submit billing, performs a variety of moderately complex clerical assignments.
06/24/13 – 03/14/14
Green Mountain Energy thru Volt Workforce Solutions - Austin, Texas
Collections Transactions Specialist
Research, analyze and resolve collections, enrollment and billing issues. Communicate in written and/or verbally with internal and external customers and agency in a friendly, professional manner within designated metrics. Made outbound and take inbound customer calls to resolve account issues. Worked under little supervision and provide timely interaction with outsource vendors. Back up support for maintaining ID theft related accounts. Reconcile accounts, run reports, download and manage Excel spreadsheets.
01/14/13 – 04/19/13
Northwestern Hill Surgical Hospital thru Wayne Perry & Associates, Inc. - Austin, Texas
Billing and Collections Representative
Perform resolution to achieve cash recovery and A/R resolution of receivable accounts. Reviewed and identifies trends and their root causes within inventory. Assist with administrative duties fundamental to successful project operations. Use Excel, IMS, and scanning as methods for internal and external reporting. Communicate with patient and insurance companies on credit balances; run daily reports.
08/18/08 –11/03/10
Seton Family of Hospitals - Austin, Texas
Refund Representative
Reviewed, researched and analyzed accounts receivable credit balances. Communicate with patient and insurance companies concerning credit balances, Handle incoming calls regarding credit balances or refund request. Request refilling or additional follow-up bases on changes to accounts. Prepare and post refund in Lawson.
07/29/96 – 08/24/07
Austin Diagnostic Clinic - Austin, Texas
Adjustment Specialist II
Acting supervisor, maintain bankruptcy accounts and daily deposits, research and collect on return checks, audit and reconcile account, assist customers, prepare journal entries, post payment and data reports.
EDUCATION
Virginia College at Austin - Austin, Texas - Associates Degree in Applied Science, Business/Accounting