Front Office Management

Cengiz Cagatay ORNEKOGLU

Personal Information

Name : Cengiz Cagatay ÖRNEKOĞLU

Telephone : +1-346-***-****

Email : ****************@*****.***

Nationality : Turkish

Date of Birth : 27.08.1990

Personal Profile

Strong organizational and time management

Ability to handle front Office activities

Able to work alone and within a team

Able to work under pressure

Problem Solving and Complaint Handling

Responsible, reliable, good looking, friendly

Fast Learner

Work Experience

02/2016 – Now American Marine Safety Houston/ Texas

Job Title: FSR Service Technicin

03/2011 – 11/2015 Trendy Hotel’s Palm Beach – Antalya / Side

Department : Front Office

Job Title : Front Office Shift Leader

04/2008 – 11/2010 Hane Grub Club Hane Hotel – Antalya / Side

Department : Front Office

Job Title : Receptionist

Personal Skills

Mother Tongue : Turkish

Other Languages : English German

Reading : Intermediate Excellent

Writing : Intermediate Excellent

Verbal Skills : Intermediate Excellent

Certification and Seminary

08/2009 Front Office Management curs and certificate

Place: Hane Grub Hane Family Resort

03/2011 Iso 9001:2008 Related to Quality Management Systems

Seminar

Place: Trendy Hotel’s Aspendos Beach

06/2012 Iso 10002 Customer Satisfaction and Complaint Management

System Seminar

Place: Trendy Hotel’s Aspendos Beach

04/2013 Body Language seminar

Place: Trendy Hotel’s Palm Beach

07/2014 Occupational health and Safety Training

Place: Trendy Hotel’s Palm Beach

Other Skills and Competencies

Driver License Class B ( Issued 11/2008 ) Turkish

Driver License Class C ( Issued 06/2016 ) Houston, TX

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