Customer Service Social Media
Resume:
Attention to Detail
Budgeting
Team Leadership
Project Planning
Accountability
Improving Efficiency
Customer Service
Creativity
Resource Management
SKILLS
SOCIAL MEDIA AND INFLUENCER MARKETING COORDINATOR (Remote) Freelancer/2014- Present
• Develop social media calendar, manage day-to-day execution, monitor performance and reporting
• Identify bloggers and affiliates and drive outreach
• Work with influencer/brand ambassadors and contributors to create copy and campaign engagement
• Create written and vital content and creative assets for all social media channels and other marketing efforts as needed
• Support development and management of all digital and offline growth channels including SEO, content, and PR with blogger-related events and activities
• Monitoring and tracking weekly influencer engagement, reading and determine the reach of blog and social media posts
• Write articles, press releases, marketing emails, etc CONTENT AND COMMUNITY LEADER (Remote)
Entrepreneur on Fire/2012- 2014
• Created and implemented email campaigns through Infusionsoft on a weekly basis
• Organized mass event meet ups around the United States and Internationally
• Managed all the behind-the-scenes, engaging content on the website
• Leader and head of the hub leader program
• Head of customer service for entire company
• Was the CEO’s right hand girl for anything major or minor BACHELOR OF ARTS
Marketing (Major)
University of Delaware
2003 – 2007
BACHELOR OF ARTS
Political Science (Minor)
University of Delaware
2003 – 2007
Highly-organized, internet savvy, creative and results focused with proven record of accomplishment generating above the bar results in independent, self driven and team environments. Highly self-directed. Skilled project leader, coordinating resources, and ability to schedule on target completion of all deliverables. Passion for consumer/lifestyle brands. Keen eye for design and building inspiration visually. Completely dedicated to success. 732-***-**** PROFESSIONAL PROFILE
********@*****.***
Edgewater, Florida
EXPERIENCE
EDUCATION
So c i a l Lisa Med i a & I n f l uen Armer c e r Ma r k e t i ng Coo r d i n a t o r Wordpress Platform
Adobe InDesign
Basecamp- Asana- Slack
Press Releases
Social Media Initiatives
Mail Chimp- Aweber
Google Hangouts- Zoom
Affiliate tools- Analytics
TECHNICAL SKILLS
REAL ESTATE LICENSE
State of New Jersey
2013
ESTHETICIAN LICENSE
State of New Jersey
2013
SOCIAL MEDIA
CERTIFICATION
Let’s Get Social
2008
TEFL (Teaching English to
Foreigners of Other
Languages)
CERTIFICATION
Bridge Edu. Group 2008
********@*****.***
Edgewater, Florida
EXTRA
So c i a l Lisa Med i a & I n f l uen Armer c e r Ma r k e t i ng Coo r d i n a t o r OFFICE MANAGER (On Location)
Targeted Financial Services/2009-2012
• Worked with diverse client focus on servicing the clients, ensuring that their needs were satisfied.
• Opened several new Fidelity investment accounts on a daily basis
• Established 529 college savings accounts and processed insurance applications
• Corresponded with clients and utilized CRM systems to organize all
• Organized customer appreciation events to locations such as the New York Stock Exchange and other places as well.
ASSISTANT MANAGER (On Location)
Ann Taylor Loft/2007-2009
• Managed 6-8 sales associates on each assigned on duty shift
• Head of loss prevention for the store
• Reputation for exceeding performance benchmarks
• Highly skilled at leveraging consultative sales techniques to upsell products and exceed sales targets as well as teaching my team same
• Assigned taking ownership of visual merchandising throughout store
• Aligned my team on a daily basis to work together
• Strengthened brand loyalty with customers through exceptional customer service.
• Inventory management
EXPERIENCE continued
PROFESSIONAL DEVELOPMENT
ELEGANT EXCELLENCE
Online course- www.elegantexcellence.com/ 2016
B-SCHOOL
Online Course- www.marieforleobschool.com/2015
NICHE RELATED CONFERENCES
Alt Summit- Blog Her- Traffic and Conversions- In addition to others
Contact this candidate