Management Manager

Barry C. Goldberg, MBA

*** ******* **** ****, *********, NY 11803 • 516-***-**** • ********@*****.***

Business Strategy & IT Solution Execution SDLC, Waterfall & Agile Methodologies PMO Establishment & Maintenance

Onshore & Remote Team Leadership Process, Performance & Quality Improvements Business Portfolio Management

Accomplished IT Executive with 20+ years experience driving development of complex PPM, SaaS, ERP and custom enterprise application solutions across several platforms in corporate environments. Conceptualize and implement Program and Portfolio management processes, systems, and reporting initiatives to track metrics that deliver scalability and reliability. Direct policy and program development to achieve higher levels of business growth with cost-effective global IT solutions. Partner with executive management and provide product roadmaps at executive strategy meetings to evaluate ideas. Lead diverse offshore, internal and remote staff across IT, engineering, testing/QA and product design in global locations. Recognized as an innovative leader and mentor with a successful track record of communicating goals and status updates to stakeholders.

Key Leadership Contributions

Established the first comprehensive Program Management Office (PMO) that streamlined project life cycle from demand management through implementation. Created full business facing portfolio management optimization process encompassing business goals and strategic alignment.

Oversaw Change Management in the implementation of IT strategy, business initiatives, organizational and cultural change leadership, stakeholder and employee engagement, large-scale program design, performance, and communications for an international company of 5,000 employees.

Created and led three business-facing PMOs to provide vision for future state strategic roadmaps resulting in an integrated IT and Business Portfolio Management governance process for an international corporation.

Oversaw selection and implementation of enterprise wide Project and Portfolio Management tool. Set reporting, project tracking, and KPI metrics for the organization and executive management. Mentored managers in PMO project management methodologies.

Implemented full SDLC Methodology and created full unified process for a large IT organization. This included BRD’s, FRD’s, Project Proposals, Project Reporting and unified project methodologies.

Monitored performance of 35+ diverse onshore and offshore staff as manager of mangers, conducted performance reviews to identify areas of improvement while blending a contingent workforce to meet aggressive delivery goals.

Consistently resolve key business process issues by recommending Best Practices and working with diverse groups to implement process improvements, standardization for process and system stability.

Administered a $19 million annual budget while overseeing operations of two cost centers.

Saved $200K in annual licensing fees as well as infrastructure support by spearheading a single technology solution with architecture and implementation of a corporate SAP Portal.

Cross corporate team leader for strategic planning, development, management, and implementation of SAAS web-based and web-enabled products.

Secured 30% cost savings on vendor fees by directing vendor selection and contract negotiations yielding a savings of $100K in fees after engineering and managing SAAS Learning Management System implementation for 5K international employees

Professional Experience

ReLX Group New York, NY January 2016-Present

Senior Program Manager

Full Program Management Responsibility for a $10+ million multi-year program to enhance the User Interface, Search Capabilities and internal operations of a global chemistry database product. Manage multiple work-streams with end-to-end, full-life-cycle ownership overseeing both business, technology go-to-market planning, tracking, reporting and communications. Implement and produce full business case planning for multiple efforts along with on-going senior leadership steering committee updates.

Established full Program level management for multinational product with staffing over 20 in Europe and the United States.

Created new launch processes and procedures for the organization for spend, business planning encompassing both technical and business discipline oversight.

NYU Medical Center New York, NY September 2015-January 2016

Senior Project Manager (Consultant)

Responsible for implementation and management of a cloud based financial tracking and management system at NYU MCIT. Coordinate all facets of implementation with IT senior management and vendor. Created new financial analytical processes and procedures for the enterprise IT department.

Responsible for all project planning, vendor relationship management, testing, training for Apptio SAAS application.

Resulted in enhanced budgeting, spend management, resource prioritization and leadership reporting.

Trialscope Jersey City, NJ November 2014-June 2015

Director, Program Management

Implemented PMO compliance initiatives by creating intuitive governance processes for a SAAS based Application Company. Directed performance of entire company portfolio to establish and drive strategic success factors through cross-functional team leadership. Maximized project performance by mitigating risks and identifying opportunities through implementation of corrective action plans to exceed organizational goals. Partnered with senior executives and developed a full-scale costing and program management model to provide accurate data for business forecasting initiatives. Devised and launched escalation processes for specific industry risks and implementations.

Devised and integrated a 5-year strategy and organizational structure roadmap to drive future business growth.

Recommended action towards more sustainable technologies and solutions to maximize international availability.

Significantly reduced new customer implementation time from 5 months to 60 days after introducing new processes though implementation and risk management strategies.

Oversaw new customer delivery planning, training and full implementation and wrote responses to RFP requests.

Planned deliverables, requirements, risks, assumptions and team roles across an international scope.

North Shore-LIJ Health System Melville, NY June 2014-September 2014

Senior Project Manager

Drove QA and deliverables for a multi-platform rollout of complex health care technology across large-scale organizations by cultivating strong vendor relations and leading technical teams with 20+ staff spanning several platforms and technologies. Administered $1+ million project budget and planned projects from concept to completion. Resolved technical issues by documenting production defects and prioritizing assignment of specific issues.

Spearheaded upgrade of Siemens Soarian Scheduling and Financials application utilized by all medical group practices to ensure on-time delivery under budget.

Starwood International Stamford, CT October 2013-April 2014

Program Manager

Directed development, integration and launch of large-scale ecommerce projects for brands. Drove timely deliverables across all SDLC phases while collaborating with customers to ensure completion to specification. Coordinated Marketing and IT teams to provide a synergistic approach to the launch. Oversaw 25 onshore and offshore staff.

Streamlined direct consumer hotel booking with Starwood based properties by creating and establishing partnership for a new hotel pricing and search model with Google.

Ensured optimal quality control by gathering and clarifying requirements from stakeholders to derive metrics and develop report specifications.

AIG New York, NY October 2012-September 2013

Program Manager

Led several enterprise programs and oversaw quality control throughout each lifecycle by establishing project scope, goals and deliverables. Collaborated with senior management and stakeholders to support business objectives. Fostered future business growth by producing a Project Management Office (PMO) weekly report to help align business development plans with technical capabilities.

Directed year-end Enterprise Employee Payroll System Update and Implementation for 2012 by conducting working group daily update meetings and delivering weekly senior management presentations.

Managed global implementation of $1mm Xerox XTCM SAAS based imaging system for the Domestic and International enterprise for over 100,000 employees. Oversaw onshore and offshore vendor efforts, controlled project plan, and provided senior leadership with steering level status reporting. Delivered project on time and $100k below allocated budget.

Forest Laboratories Commack, NY June 2002-September 2012

Director of Business Applications and Program Management

Responsible for all phases of portfolio management, program management, business analysis, business process improvement initiatives and corporate business relationships. Customize and test applications, direct development for enterprise SAP ERP system. Implement and manage portfolio management application. Internal technologist supporting custom developed and purchased applications. Accountable for two cost centers with operating budgets up to $12MM annually and capital budgets up to $7MM.

Created and led business-facing PMO’s to manage overall portfolio and strategic roadmaps whose participants included the senior level management of the corporation.

Championed the full end to end project life cycle for the launch of new Products for the organization. Led the coordinated multidisciplinary program of disparate departments including IT, Marketing, Operations Training and Sales in the multimillion dollar effort.

Implemented first key supplier ecommerce site for the organization in partnership with internal Marketing and Sales units. Instituted and managed custom effort WEB effort to permit supplier partners to place and track orders via secure company commerce site. Site was responsible for orders and tracking in excess of $300MM annually.

Established a new SDLC process and documentation for the corporate IT department allowing for agile flexibility with project implementation. Championed onsite PMI-based Project Management training for IT managers.

Setup contract vendor offshore development and support for testing and deployment of enterprise custom JAVA and .NET platform applications and SaaS solutions. Responsible for remote outsourced support teams of 25+.

Previous experience: Senior Project Manager and Vice President / Product Manager within the financial services and banking industries for electronic products.

Education & Professional Development

MBA in Marketing, Pace University, New York, NY

BA in Psychology, George Washington University, Washington, DC

CSV/21 Part 11 Training courses in Six Sigma SDLC ITIL V3 Certification training PMI PMP training

Key Manager Development Program, Sponsored by Rutgers University COP Master Class

Technical Skills

Methodologies: SDLC, Waterfall, Agile

Applications: HP PPM, CA Clarity, SAP ERP, SAP NetWeaver, PeopleSoft, SABA LMS, Microsoft Visual Studio, ARIBA suite, SharePoint

Software Tools: MS Office, Access, MS Project, Visio

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