Customer Service Project

SKILLS AND EXPERIENCE

RFP/RFQ Protocol.

Scheduling and Planning.

Contract and Project Cost Control.

Contract Negotiation and Development.

Bid Analysis and Development of Selection Matrix.

Material Coordination, Logistics, and Project Expediting.

Strategic & Tactical Sourcing Methods, and Sourcing Plan Development.

Develop/Implement Contracting Process & Procedures and Contract Administration Procedures.

Develop/Implement Supply Departments Internal Contract Approval Forms and Sourcing Templates.

Market Analysis.

(Clean sheets, total cost of ownership, productivity analysis, lifecycle cost, market leveraging techniques)

Contractor Management.

(Bid pool development, contractor development, vendor base reduction, performance review)

Capital Project and O&M Purchasing.

(Requisitioning and Purchase Order issuance)

Development of Change Management Procedures.

(Change Orders, Variations, Amendments)

Software Applications:

Proficient in: Microsoft Word, Excel, Access, and PowerPoint.

Key User roles: EPMS, PRISM, and CCMS/1CMS. (Contract Approval and Storage)

Experienced User: SAP/1SAP/GSAP. (Unique business procurement functionalities)

Familiar with: Microsoft Project and Primavera. (Scheduling & Planning)

EMPLOYMENT

11/10 – 01/16 BHP Billiton Farmington, NM

Supply Group Contracts Specialist / Category Manager

Negotiated and maintained contracts for categories: Earth Moving Equipment, Energy Utility, General Surface Labor, Draglines, Electrical Goods, Safety Goods, Large Civil Contractor Services, Large Projects (O&M and Capital), Software & Licensing, Environmental, and Legal Consultancy.

Lead Category Management in mapping contracts process, and improved synergy between Supply and company stakeholders.

Lead strategic contract negotiations with local and global contractors in order to improve cost effectiveness and minimize risk to the business.

Fostered positive and mutually beneficial relationships with suppliers ensuring optimum customer service and consistent, reliable, delivery of goods and services.

Developed complex strategic sourcing strategies designed to generate highest level of cost savings possible through the use of detailed market analysis.

Designed Category Management contract approval forms and documents used for initiation and record of all requested goods and services.

Realized significant, long term, sustainable, cost savings to the business estimated at nearly 6 million dollars.

6/08 – 11/10 CDI Engineering Solutions Anchorage, AK

Project Controls/PSCM Contracts Administrator

Contract Employee hired by BP Exploration Alaska to work as part of the BPXA Procurement Supply Chain Management team and the Project Controls group, assigned to the BPXA Liberty Ultra-Extended Reach Drilling Project in the Beaufort Sea.

Developed and implemented a Project Change Management Plan to track contractor performance and manage cost against all project contracts.

Developed and executed contracts for a major island expansion, Well Head Expansion, Camp Construction, and Major Bridge Construction.

Tracked labor and man-hour costs spent on the construction of the Liberty UER Drill Rig.

Supported the project charter by ensuring multiple stakeholder groups (Engineering, Operations, Project Management, Project Controls, Supply) were able to achieve their goals by negotiating terms from a position of contractual strength.

Served as liaison between PSCM and Project Controls group at BP Exploration Alaska.

Negotiated significant savings to the business through cost avoidance and Contract close out reviews. Audited all submitted payments against project contracts.

3/04 – 6/08 NANA/WorleyParsons Anchorage, AK

Procurement Dept. Material Coordinator

Planned and executed the transportation and delivery of critical materials and components for ConocoPhillips Capital Projects located at Kuparuk, Alpine, Beluga, and Prudhoe Bay oil and gas fields.

Coordinated with manufacturers, suppliers, and client representatives to develop logistics plans, generate delivery status reports, and committed cost reports.

Member of the ConocoPhillips team assembled to test and rollout their EPMS Pilot Program (Global purchasing and inventory management program).

Sourced materials from engineering BOM/MTO’s, reserved and requested staging of existing inventory, and issue PO’s for ConocoPhillips projects.

Improved and documented the department Procurement Processes and performed training and development oversight for newly hired personnel.

Chosen to be a member of the NANA Executive Leadership Development Team.

4/03 – 3/04 Lynden Transport, Inc. Anchorage, AK

Shipping Service Dept. Logistics Specialist

Provided shipping service and recommendations to large clients.

Planned and coordinated all ConocoPhillips North Slope materials shipping out of the Anchorage hub.

Provided shipping quotes and entered Airway Bill data into proprietary shipping system.

Responded to emergency dispatch calls, expedited and tracked shipments, and performed shipping audits.

Worked closely with material handling personnel to ensure proper consolidation and packaging of all ConocoPhillips materials leaving the Lynden docks.

3/01 to 4/03 FedEx Trade Networks Inc. Anchorage, AK

Customs Brokerage Dept. Brokerage Analyst

Part of a specialized FedEx team to manage unique vendor accounts and overseas consignees requiring significant US Customs clearance assistance.

Completion of proper governmental documentation, reclassification of goods, reassignment of tariff codes, proper assessment of duties and taxes, and content verification.

Specialized in the regulations and clearance requirements for materials shipping from Asia and South America, entering the US through the Anchorage International Port.

EDUCATION

PRIMARY

Robert Service High School Diploma Anchorage, AK

SECONDARY

Ashford University BA – Organizational Management Clinton, IA

ADDITIONAL (Certifications/Training)

Certificate of Executive Leadership Development through Banff Executive Leadership, Inc.

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