STEPHANIE NGUYEN
Address: Blackburn South, and VIC 3130
Mobile: 041*-***-***
Email: ******************@*****.***
Visa and IELTS status
Graduate Work Visa (Subclass 485)
IELTS 6.5 with at least 6.0 for each band
Education
Jul 2013- Dec 2015 Bachelor of Commerce (Human Resources Management)
Swinburne University of Technology
Achievements:
Average of academic results: Credit
Studied many aspects of human resources management including recruitment, corporate training, occupational health and safety, and employment industrial actions.
Learnt how to tackle complex problems, make ethical decisions and manage organisational human resources.
Jul 2009- March 2012 Diploma of International Business
Houston Community College Systems (HCCs), USA
Achievements:
Average of academic results: Credit
Studied importing and exporting procedures, clearing customs, international communication and negotiation, accounting, logistics and marketing.
Studied real business cases involving business ethics, cultural sensitivity, market diversity, project planning, decision-making and strategic management.
Skills and Abilities
Personal Skills:
Good presentation and negotiation skills
Self-motivated and self -management
Strong communication and organisational skills
Good planner and organiser
Innovative and quick learner
Great attention to details
Able to work independently and cooperatively as part of a team
Target driven
HR & Leadership Skills:
Recruiting & Screening
Training & Developing
Industrial Relations
Employee Relations
Occupational Health & Safety
Leadership
Communication
Customer services
Negotiation & Persuasion
Microsoft office (Excel, Access, Word, PowerPoint), MYOB
Relevant Employment History
Mar 2014 - Current Checkout Operator (plus HR Assistant)
IGA Supermarket - Hawthorn
Responsibilities:
Finalise customers’ purchases.
Answer customer’s questions, and provide information on procedures and policies.
Assist manager in Health & Safety Issue.
Provide training to an individual and a small group of new staff.
Sept 2012 – Dec 2013 Housekeeping Department Assistant
The Crossley Hotel, Melbourne
Responsibilities:
Checked rooms to ensure guests receive the high standard rooms.
Prepared the staff rosters for housekeepers and floor staff weekly.
Received feedback from guests and tried to improve basis housekeeping service.
Sept 2011 – Feb 2012 Purchasing Officer
Thong Thien & Energy Information, Vietnam
Responsibilities:
Purchased the best quality equipment, goods and services for the company at the most competitive prices.
Participated in negotiating, networking and dealing with sale figures.
Dealing with other factors such as sustainability, risk management and ethical issues.
Jan 2010 – Feb 2011 Intern
Import/Export Officer
PT Trans & Services, Vietnam
Responsibilities:
Prepared documentation for shipments.
Counselled clients on matters such as tariff, insurance, and quotas, and how to reduce duties and taxes.
Coordinated methods of transportation, warehousing, and distribution of goods.
Achieved the sale targets.
Interests
Learning Languages:
oEnglish
oVietnamese
oChinese (Mandarin)- Currently learning
Sports:
oGolf
Play socially
Member of Morack Golf Course
oSwimming
Reference
Dr. Andrew Rixon
Position: Director at Babel Fish Group Pty Ltd
Email: ******@**************.***
Phone: +61-400-***-***
Mr. Aaron Moynes
Position: Supervisor in IGA Glenferrie
Email: ********@*******.***
Phone: +61-417-***-***
Mr. Tan Anh
Position: Director in Trans & Services Company, Vietnam
Phone: +84-90-398****