Customer Service Office Staff

Ebony Johnson

**** ******** ********** ** *******, FL

Phone 813-***-****

Objective

To obtain a challenging position that will utilize both my educational and professional experiences.

Education

South Dade Senior High

Miami, Florida

Degree granted: June, 2009

Experience

Security Event Staff Orlando FL August 2012-Present

Talking to customers and helping with Customers concerns regarding tickets and rules in the venue also help with seating and problem solving with any guest also assuring safety and well-being of the customer in and outside the venue

Global Security Orlando FL March 2016 to May 2016

Security officer Dealing with the public, Customer service duties, Problem solving as needed, assuring safety and wellbeing of residents, employees and visitors at the site, securing the premises, Patrolling the grounds, performing surveillance services, Following set standards & guidelines, Documenting

Securitas Orlando FL February 2015- January 2016

Security officer Dealing with the public, Customer service duties, Problem solving as needed, assuring safety and well- being of residents, employees and visitors at the site, securing the premises, Patrolling the grounds, performing surveillance services, Following set standards & guidelines, Documenting

Universal Studios Orlando, FL November 2013 to July 2015

Stock Associate Compared merchandise invoices to items received to ensure shipments, designed advertising signs and displays of merchandise on shelves counters or tables to attract customers and promote sales. Stocked shelves Racks with new and transferred merchandise. Assisted customers with new item and returns.

Our kids. Miami, Florida June 2013 to August 2013(Summer Internship) Office Assistant Filed and entered data on the computer, assisted office staff with file review, and case audit.

Yard House. Miami, Florida August 2010 to June 2011

Dining Room Assistance Dealing with the patrons, customer service duties, taking down orders, assuring meals were prepared as per patrons, using cash register, Opening and closing responsibilities, balancing duties, following set standards & guidelines, Documenting & reporting any irregularities.

SKILLS

Motivated self-started individual with an aptitude for learning new skills expeditiously.

Hard working, reliable, able to collaborate in any team environment.

Contact this candidate