Customer Service Manager
Resume:
Summary
Highlights
Experience
Cory Jones
Santa Maria, CA 93454
Cell: 805-***-****
*****.******@*****.***
How do you define success? Success is more of a feeling. You cannot prove you're successful. Personal success is based on your own opinion and your own feelings. So I would start with the feeling that you have accomplished much of what you want to accomplish, and that you are happy. I would not say success is accomplishing everything you ever wanted because then no one would truly reach success...because people who are ambitious will always have more things they want to accomplish. So success is accomplishing personal goals and finding happiness. For instance, Mother Teresa didn't want to be rich, but I feel sure she felt successful. It would be an honor to work for your company and I hope to hear back from you. Provide impeccable customer service
Sanitation score with average of 90 out of
100
Influencing, leading, and delegating
abilities
Adaptability – Efficient under pressure,
always meet deadlines
Accuracy and punctuality
Employee of the Year
Multitasking – Can handle many
assignments
Planning and organizing
Critical thinking, decision making and
problem solving skills
Ability to initiate/manage cross-functional
teams and multi-disciplinary projects
Team player
August 2014 to
June 2016
Din
San Francisco, CA
Assistant Operation Manager
Coordinate with General Manager in different operational issues and promotional activities Evaluate inspection reports and service tickets and prepare repair invoices Determine staffing requirements, work assignment and schedules for new projects Assist in interviewing, recruiting, training, performance evaluation, promotion and termination activities
Supervise operations team to ensure operational excellence and excellent customer services Maintain the facility clean, safe and organized
March 2012 to
June 2014
At Your Service
Santa Rosa, CA
Caregiver
Medication reminder
light house cleaning duties
Transporting client to their appointments
Reported unexpected changes of the client's physical, mental or emotional health to the family and agency
Encouraged activities in line with the client's needs and capabilities Assisted clients in bathing and maintaining personal cleanliness February 2009 to
February 2012
WingStop
Santa Maria, CA
General Manager
Planning administration
Education
HR management
Project management
Financial Management
Quality control
January 2006 to
January 2012
Boys and Girls Club
Santa Maria, CA
Scorekeeper/Referee
Score keeper for basketball games
Referee for 1st grade through junior high basketball games Running the clock and keep updating the score board. Gym monitor to ensure safety for the youths for prevention of loss. January 2006 to
January 2009
Taco Bell
Santa Maria, CA
General Manager
Planning administration
HR management
Project management
Financial Management
Quality control
2016 San Francisco State
San Francisco, CA, United State
Mathematics
Bachelor of Science
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