Mental Health

Alba Cristina Madriz

* **** ****** **. ***********, Fl 32707

Phone: 407-***-****

**********@*******.***

OBJECTIVE

Bilingual self-starter looking for a position in which my skills may be utilized and my presence will have a positive influence in the workplace.

QUALIFICATIONS

* Years of experience in the customer service and administrative field as office front desk agent and case manager.

* Excellent reputation with clients and patients as a competent, knowledgeable and helpful professional.

* Hard working, honest, responsible, reliable and proficient.

WORK HISTORY

2014-2015- A Better Therapy Inc., Mental Health Counselor. Provided counseling services for Seminole County clients both children and adults.

2013- Sequel TSI Kissimmee JVC, Counselor Intern. Led weekly DJJ group sessions with participants along with individual ones for appointed case load. Updated chart information/case notes after each session. Attended weekly staff meetings.

2011-2012- Lakeside Behavioral Healthcare. Children’s Case Manager for Orange County clients.

2011- Intervention Services Inc., Referral Coordinator. Verified insurance status and assigned cases to counselors along with setting appointments and assisting in outpatient psychiatric clinic.

2006-2011- Intervention Services Inc., Life Skills and Career Counselor. Provided assistance for young adults in budgeting and managing bank accounts, enrolling in school and other services. Educated on work ethic, how to apply for employment, and interview properly.

2006- Threshold Inc., Behavioral Training Specialist. Made sure clients ran programs to improve & grow, and that proper medications were administered.

2004-2005 Florida Hospital, Artist in Residence. Completed recreational therapy with clients in the Mental Health Unit.

2003-2004 Mental Health Association of Central Florida, Guardian Advocate. Gave informed consent for treatment and monitored patients for possible side effects. Protected the clients’ rights and monitored for abuse.

2002-2003 United Cerebral Palsy, Volunteer. Provided assistance for children with disabilities or mental disorders in completing their everyday activities.

EDUCATION

2015- Current PhD in Psychology, Capella University

2011- 2013 M.A. in Mental Health Counseling, Webster University

2003-2005 B.A Degree in Psychology, University of Central Florida

2000-2003 A.A Degree in General Studies, Valencia Community College

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1990-1995 High School Diploma, Maria Montessori

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