Project Customer Service

Daryll Miller

**** *. ******** ***. *********, CO 80127

303-***-**** ● ***************@*****.***

JOB OBJECTIVE

Project Management

SUMMARY OF QUALIFICATIONS

Project management experience through courses and job. Lead and managed various employees in various projects in purchasing from six employees, up to thirty-five. Great with project management from creating scopes, analyzing risks, maintaining project integrity, and leading different teams on various projects. Worked on required summary tasks, scheduling, and monitoring & controlling. Familiar with network diagrams in MS Project, while writing out work breakdown structures (WBS), communication plans, and meeting deadlines. Projects worked on required research at times, and mitigating to maintain quality of project. Knowledgeable with Microsoft Office (Word, Excel, Access, & PowerPoint) along with MS Project 2013. Over five years of experience on (Eclipse) enterprise resource planning (ERP), and organization. Excellent with technical writing, written and oral communication, customer service, reports, scheduling, conferences, dissertations, analyzing data, and scope creep. Experienced with resources, customer satisfaction, theories, and abstract critical thinking.

EDUCATION

Bachelor of Science in Project Management with Minor in Leadership July 2013 – January 2016

Colorado Christian University, Lakewood, CO Cumulative GPA: 3.863

Red Rocks Community College, Lakewood CO 2000 – 2003

Honors and Scholarships

● Graduated Magna Cum Laude (CCU)

● Awarded Dean’s List at CCU for maintaining a 3.8 + GPA (CCU)

● Phi Thetta Kappa Member Honor Society for Academic Achievement (RRCC)

● Awarded Dean’s List 3.5 + GPA (RRCC)

● Awarded Collier Family Scholarship

Related Classes

● Organization Behavior (BUS452A) ● Project Management Fundamentals (MGT270A)

● Leadership & Management (BUS474A) ● Project Planning, Scheduling, Controlling (MGT330A)

● Advanced Interpersonal Relations (COM485A) ● Project Program Risk Management (MGT340A)

● Intro to Computer Applications (CIS201A) ● Leading Strategic Project Management (MGT360A)

● Business Research & Reporting (RES350A) ● Management of Information Systems (ISM270A)

● Organized Theory & Practice (BUS454A) ● Project Management Capstone (MGT491A)

WORK EXPERIENCE

Full Time Student Lakewood, CO July 2013 – Jan 2016

● Professors asked me to be class leader for various courses throughout Cohort PM Program

● Helped students as a class leader to develop efficient communication plans & proper APA

● Helped students develop leadership skills while improving their overall performance

Katzson Brothers, Inc.

Denver, CO July 2008 Dec 2013

● Purchased 20,000 + Parts, and worked with over 220 vendors on weekly basis

● Worked with various projects with team(s), and other departments

● Reviewed cost on hand reports, back order reports, future reports, and other reports

● Purchased custom amenities for 5 star hotels & motels (Brown Palace Hotel, Marriot, & others)

● Ordered commercial equipment from boilers, dry cleaning presses, washers, and dryers

● Five years of experience with Enterprise Resource Planning (ERP) with Eclipse

● Great with building products, setting prices, mark up, and monitoring and controlling.

● Excellent with risk analysis and analyzing products that are not selling or seasonal items

Thelco, Inc.

Denver, CO 2007

● Pump builder, inventory control, and shipping & receiving

Midas International

Lakewood, CO 1997 – 2000 & 2005 – 2006

● Automotive technician

● Brakes, suspension & steering, alignments, clutches, engine performance, diagnostics, tune-ups

● Sold my tickets to customers, located parts, and identified customer’s needs.

Checker Automotive

Littleton, CO 2004

● Commercial Manager & Parts Manager

● Bank deposits, marketing, parts counter, cash register, machining rotors & drums

Skills/Experiences

● Strong Administrative Skills, Management, and Leadership

● Proficient with Microsoft Office and MS Project 2013

● Great with Speaking to Groups of People, Communication, and Reporting to Executives

● Experienced with Purchasing, Analyzing Data, Productivity, and Resourceful

● Dependable, Honest, Great at Following Directions, and Writing Dissertations

● Mechanically Inclined, Reading Blueprints, and Machine Schematics

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