Customer Service Technician

Deborah L Johnson

**** ********* ** ********** **, 45342

**********@***.*** Telephone Number 937-***-****.

Professional Summary

Trained in customer service and call center setting. I also trained as a Surgical Technician in operating room set up and wish to become a key member on your team. I have trained in sterile technique and aspects of infection control, knowledge of instruments and sterile processing.

Miche Purse Distributor Dayton Ohio 45406 November10, 2014-December 2015.

Duties included Selling Miche Purses at events and social gatherings. Buying and selling purses also offering Local support to my local Miche support Team. Working out of my home office was able to sell a large volume of Product. Was able to meet a lot of customers and maintain a regular customer base.

Insync Staffing/Coca-Cola Company Cincinnati, Oh 45242 June 20, 2014 - Sept 13 2014.

Duties include: Planning and mapping routes for pickup and delivery. Ensuring all deliveries were made on time. communicating on phones and e-mails to warehouse supervisors. In putting orders in the computer and downloading routes to drivers handheld units. making phone calls and answering calls and dispatching to drivers.

CTI Freight Services Cincinnati Oh 45242 June 15 2010- October 31, 2013.

Duties included: Tracking shipments to and from origin to delivery. Dispatching drivers and inputting orders. Opening mail and answering phones. Giving freight quotes over the phone or by email. Organizing carrier packets. Communicating with Branch Managers about scheduled deliveries. Setting appointment times for scheduled deliveries.

Delphi Thermal Systems Moraine Oh 45417 January 15, 1997- September 30, 2007.

Duties included: Quality Assurance and maintaining company logs to assure company compliance with ISO QS 9000.

Clinical Experience: Greene Memorial Center, Dayton, Ohio January 2010-February 2010

Student Surgical technician, OR set up, Sterile technique, back table set-up, assisted in 20 cases of plastic surgery. 20 cases 10 solo cases.

Grandview Medical Center, Dayton, Ohio February 2010- March 2010 Student Surgical Technician, Central Services, sterilizing instruments, knowledge of loading and unloading to steam autoclave unit preparing and packing instrument trays.

Children’s Medical Center, Dayton, Ohio March 2010 April 2010

Student surgical technician, acted as circulator, Set-up OR, assisted with all types of surgeries, setup Endoscopic equipment for surgery. Scrubbed in 60 cases and 20 solo cases.

Miami Jacobs Career College November 2007- June 10 2010.

Associates of Applied Science, Surgical Technology

GPA 3.5

Perfect attendance

Member of the Association of Surgical Technology

CPR certified

Reference available upon request

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