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Customer Service Insurance

Orlando, Florida, 32817, United States
August 03, 2016

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Tyler Murdoch

***** ********** ****


Orlando, FL 32817



I am pursuing a career in the Health Sciences field. I would like to one day be on a team that visits third world countries and deliver medical supplies, education supplies, sheltering supplies, etc.

Work Experience

The Home Depot Cashier (August 2010 - February 2011)

Take care of funds.

Carry out transactions and accept funds from customers and give appropriate change back.

Keep inventory up to date and stocked.

Calculating costs using a calculator.

Dr. Meyers and Associates/Optometrist Technician (February 2011 – January 2012)

Check insurance statuses.

Put insurance claims through and determine copays.

Do procedural steps in analyzing orbitals before seen by the doctor.

Convince customers in purchasing different methods for examining orbitals.

Publix Pharmacy/Pharmacy Technician (January 2012 – September 2015)

Check Prescription Status.

Greet patients and answer questions.

Dispense products and prescriptions.

Perform data entry tasks.

Find and count drugs according to prescriptions/instructions.

Determine insurance eligibility and copays.

Apart of the AVS team. The best person from each department is chosen for the team.


2010-2013: Graduated from St. Petersburg College.

Graduated with Associates degree in May 2013.

Continuing my educational pursuit through the University of Central Florida.

2013-Current: Continuing education at the University of Central Florida

Pursuing a degree in Interdisciplinary Studies.

Areas of study consist of Biomedical Sciences and Behavioral Sciences.

Minor in Health Services Administration.

Florida Board of Pharmacy

License: RPT43246


Proficient with computers and programs such as Microsoft Office, Visionary, and Medical Websites.

Processed and determined copays with all major insurance companies.

Excellent customer service skills and proficient with solving insurance issues

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