Administrative Assistant Customer Service

Schnell Bailey **** **th Ave. Oakland, CA *****

510-***-**** *******@*****.***

EXPERIENCE

Home Care:

Provided health care tasks, personal hygiene services, housekeeping tasks and other related support services essential to the client’s health.

Prepare and serve simple modified diets according to instruction and assist with feeding as necessary.

Assist with bathing, dressing and grooming.

Assist with toileting, including use of bedpan, commode or toilet.

Assist self-directing consumers with transfers and ambulation including use of cane, walker, and wheelchair.

Sales Clerk/ Customer Service:

Greeted customers and determined their needs.

Handled I-rate customers with patience, and sensitivity.

Developed loyal customer base and increased sale volume through personal attention to customers.

Maintained detailed records of individual customers’ buying habits and preferences.

Contacted customers to notify them of special sales and new merchandise shipments.

Retail Sales:

Successfully developed a combination of retail selling skills.

Advised businesswomen of fashion coordination, image development, and personal style.

Developed strong pattern of repeat sales and customer loyalty; provided accurate and honest product information, and helped in assessing customer needs.

Successfully sold high fashion, high quality men and woman's shoes.

Management:

Supervise direct reporting staff according to overall company policy.

Hire and train new staff to maximize potential.

Responsible for the achievement of department/division/unit productivity and quality goals.

Plan and implement procedures and systems to maximize operating efficiency.

Office:

Efficient with Microsoft 98-XP, Microsoft Office (Word, Excel, PowerPoint), Visual Calendar, Keyboarding 50 wpm,

Ten-Key by Touch @ 11,500 KSPH.

Highly organized, and attentive to detail.

Self Motivated, and able to prioritize duties.

Oversaw and approved selections and purchase of supplies.

Negotiated personnel issues, serving as a liaison with owner in collecting rent from tenants.

WORK HISTORY

In-home Care Private Case Fresno, CA 10/2013 - 05/2016

CSR/Warehouse Select Staffing Hayward, CA 04/2013 - 10/2013

Stock Ross Fremont, CA 10/2012 - 04/2013

Administrative Assistant TBS Couriers Oakland, CA 09/2002 - 12/2009

Administrative Assistant Swexy Promotions San Jose, CA 01/1999 - 08/2002

Administrative Assistant Netergy Networks Santa Clara, CA 09/1995 - 01/1999

Property Manager Kelly Services San Jose, CA 02/1995 - 08/1995

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