Quality Management

SEAN VALENTINO

***** ******* *****, ***** **********, OH 44039

281-***-**** (mobile)

********@*****.***

WORK-RELATED COMPETENCIES

Development, implementation and management of quality systems (ISO 22000/FSSC 22000, SQF, BRC) and conversant with ISO 9001:2008 standards

SQF Practitioner

Development and implementation of Standard Operating Procedures (SOPs), Work Instructions (WI), Good Manufacturing Practices (GMPs) and Current Good Manufacturing Practices (cGMPs) (21 CFR/Part 210)

Responsible for regulatory compliance requirements (FDA, USDA, FSIS, AMS) and managing regulatory audits

Responsible for root-cause analysis and corrective action/preventative action (CAPA)

Monitor quality metrics and key performance indicators (KPIs)

Customer complaint management and system development

Performed employee training (i.e. quality, food safety, allergen, occupational safety, recall and crisis management, etc.) manufacturing and corporate

Supplier management (approval, disapproval, performance scorecards, etc.)

Customs & Trade Partnership Against Terrorism (CTPAT) certification

Decisive – base decisions on data, objective evidence and personal experience

Adaptive – adjust to customer expectations, regulations and company objectives

Navision, SharePoint, Salesforce, MS Office

WORK EXPERIENCE

(February 2016 – July 2016) LIQUI-BOX CORPORATION, Ashland, OH

Quality Assurance Manager

Maintain compliance for the SQF (level 3) management system, IMS and FDA requirements.

Internal/external audit leader.

Resolved backlog (8 months) of customer complaints including root cause investigation, resolution and credit issuance.

Project leader for the development, implementation and management of the formal complaint management system. Project completion was 4 months using existing software (Salesforce) without incurring additional system costs.

Performed supply chain audits as part of the supplier performance criteria.

Managed fifteen quality assurance personnel (including a QA Lead, QA Coordinator, QA Inspector).

Team lead/coordinator for the company crisis management and product recall plans.

Administered training of all personnel in quality and food safety requirements.

Direct contact for customer base regarding quality and food safety program requirements, complaint resolution and management of change process.

(2015 - 2016) CHRASTINA CONTRACTING, Sharpsville, PA

Estimator, AR/AP

Determine the order of operations and identify the kinds and amounts of materials for the project.

Estimate the quantity of materials needed and calculate the final cost of development.

Pay invoices by verifying transaction information; scheduling and preparing disbursements; obtaining authorization of payment.

Identifying delinquent accounts and insufficient payments.

Resolves account discrepancies by investigating documentation; issuing stop payments, payments, or adjustments.

Maintains financial historical records by filing accounting documents.

(2014 – for 4 months) TRUFOOD MANUFACTURING, Pittsburgh, PA

Sr. Director – Quality/Food Safety

Managed quality management systems (BRC, SQF) for two manufacturing locations.

Responsible for continuous improvement (CI) efforts pertaining to quality/food safety as well as cross-functional projects with other departments.

Responsible for overall compliance to GFSI standard certifications (BRC, SQF).

Responsible for leading certification and recertification audits for internal quality/food safety programs.

Managed regulatory audits (FDA, ACHD) and primary contact for regulatory agencies.

Managed the Director of Quality/Food Safety and Sanitation Manager as well as six quality technicians.

Implemented universal internal audit system which combined company and customer requirements.

Responsible as coordinator for the company crisis management and recall plans.

Performed training of quality and operational personnel in quality, food safety, sanitation, occupational safety, crisis management, etc.

Communicated with customer representatives as primary contact to ensure compliance with their quality and food safety requirements.

Managed quality metrics and key performance indicators (KPIs).

(2012 – 2014) SAI GLOBAL, Independence, OH

Operations Manager/Lead Auditor, Agri-Food

Managed 30+ auditors (Full Time/Contract) providing direction and support. Some of their objectives included: auditing performance (internally/externally), productivity (audits per month, report quality) and auditor development (training, certification categories).

Performed auditor on-site evaluations for internal procedural compliance.

Participant on the corporate internal audit team to ensure standards certification compliance, NC resolution and continuous improvement.

Involved in development and implementation of new procedures/processes pertaining to operations, assurance, marketing and training departments.

Responded to customer inquiries/complaints concerning audit results, registration activities or auditor performance. Some follow up examples included: administrative corrections, clarification of audit findings, re-audit (if necessary) or auditor suspension/dismissal (if necessary).

Developed and managed budget for auditing operations, auditor training/certification, etc.

Participated in team projects as well as individual project management.

Updated company personnel (i.e. Executive Management, Technical Group, Auditors, Scheduling staff) concerning revisions to processes and procedures. Informed personnel of new regulations or audit standard requirements.

Managed training requirements (personal development, audit scheme requirements, etc.) for auditors and scheduling staff.

Performed critical audit day verification and competency approvals to allow proper scheduling of customer audits with qualified auditors.

Managed trending of key operational measurements.

Performed customer audits as a lead auditor.

Provided support and consultation to Marketing and Sales departments regarding various audit standards.

(2006 – 2012) AGRANA FRUIT US, Brecksville, OH

Corporate Food Safety & Quality Manager

Responsible for managing development, implementation and monitoring of FSSC 22000 (ISO 22000/PAS 220) standard certification for three manufacturing locations. In addition, managed development, implementation and monitoring of the ISO 22000 standard certification for corporate R&D department.

Managed three Quality Assurance managers and their direct reports as well as two corporate quality employees.

Responsible for regulatory compliance at each of the three manufacturing facilities, corporate headquarters and contracted warehouses.

Responsible for supplier/vendor compliance to company requirements.

Performed external (supplier/vendor) and internal (plant, corporate) facility audits.

Developed, implemented and managed standard operating procedures (SOPs), Work Instructions (WIs) and good manufacturing practices (GMPs).

Developed, implemented and managed ingredient verification testing program (Certificate of Analysis, Certificate of Conformity).

Provided support to manufacturing facilities regarding claims and supplier corrective action.

Assisted supply chain group with complaint resolution and continuous improvement implementation.

Reviewed predictive analysis results with the supply chain quality team; determined alert limits that were compliant with customer requirements and reviewed foreign material data results. Determined disposition of finished product in accordance with supply chain group.

Directed manufacturing facilities regarding any revisions to food safety and quality programs such as HACCP, Allergen Control, Audit Compliance (internal/external), Sanitation, Pest Control, Sensory, Training (internal/customer), Organic (QAI) and Kosher (OU, K) certification.

Developed, implemented and managed Crisis Management Plan. Coordinator for crisis management team.

Responsible for managing product labeling compliance for new and existing products.

Worked with various types of packaging for fruit preparations: aseptic stainless steel totes, steel drum (w/liner), pail (w/liner), corrugated case (bag-in-box).

(2000 – 2005) SYSCO CORPORATION, Houston, TX

Assistant Manager - Food, Regulatory & Technical Services

Managed 1600 supplier locations across all food product categories to ensure compliance to SYSCO brand requirements. Some of these supplier requirements included but were not limited to: Food Safety, Quality, Food Defense, Crisis Management, Sanitation, Pest Control, Animal Welfare, Good Agricultural Practices and Sustainable Agriculture.

Developed, implemented, and maintained the Crisis Management Program.

Utilized and managed the Product Discrepancy Notice (PDN) process to coordinate product retrievals for SYSCO brand products involved in supplier recalls, withdrawals or stock recovery.

Performed seafood HACCP training for SYSCO distribution centers.

Assisted SYSCO distribution centers with compliance to regulatory audits (FDA).

Continuance of QA Technologist responsibilities and management.

Quality Assurance Technologist - Dairy, Nutritional Supplements, Contract Warehousing

Managed 120+ supplier locations to ensure compliance to SYSCO brand requirements.

Responsible for (6) contracted warehouses (800K-1.2M sq. ft.) complying with SYSCO quality/food safety requirements. Determined disposition for aged and damaged inventory at SYSCO contracted warehouses.

Conducted initial audits (food safety, quality, sanitation, pest control, GMP, etc.) of SYSCO brand suppliers and compliance audits of existing suppliers to determine continued approval or disapproval status.

Responsible for packaging and labeling reviews of SYSCO brand products.

Initiated, created and revised product specifications for new and existing products based on sensory evaluations. Collaborated with SYSCO merchandising department on new product development.

Managed the investigation, resolution, and communication of customer complaints within my product category.

Performed packaging and labeling reviews (US/Canada) for my product category. Developed a reference guide for SYSCO quality staff employees to ensure compliance to US/Canada labeling requirements.

Products in my category included but were not limited to: milk (liquid/granular), dairy/non-dairy creamer (liquid/granular), cultured dairy products (cottage cheese, sour cream, yogurt), eggs (liquid, shell, hard-cooked), dairy whipped topping, whey protein (concentrated/dried) and nutritional supplements (liquid,). The various types of packaging included standard/aseptic bag-in-box (corrugated), carton/tray with flow pack wrapper/shrink film, HFFS/VFFS, horizontal pouching, shrink band/tamper resistant neck band, blow molding and paperboard.

(1998 – 2000) SCHREIBER FOODS, INC., Pittsburgh, PA

Quality Assurance Manager

Ensured regulatory compliance of quality and food safety systems. (USDA, AMS, FSIS, FDA, PDA).

Developed, implemented and monitored HACCP plan, standard operating procedures (SOPs), work instructions (WIs) and good manufacturing practices (GMPs). Some of these include: Rework Policy, Hold/Release, Finished Product Sampling, Environmental Sampling, Sanitation, Recall Policy, and Complaint Resolution.

Performed employee training for various quality/food safety topics: GMPs, HACCP, Sanitation, Safety.

Developed and managed ingredient verification testing program.

Responsible for quality budget (equipment, training, supplies, etc.).

Worked with various types of packaging for cheese finished products (shred, processed (slice, loaf), block (cut/wrap). Some of these included: hot fill, one and two sided lamination overwrap as well as wide heat seal overwrap.

(1995 – 1997) DAIRY FARMERS OF AMERICA, New Wilmington, PA

Quality Assurance Supervisor/Auditor

Audited plant processes and procedures for compliance to regulatory, customer and company requirements pertaining to Food Safety, Quality, Sanitation, Safety and GMPs.

Monitored sanitation scheduling and chemical control program (labeling, MSDS).

Developed and managed ingredient verification testing program.

Responsible for internal root cause, investigation and corrective/preventative action (CAPA) implementation based on customer and company requirements.

Performed packaging evaluations for compliance to specifications and quality standards.

Responsible for performance and management of the environmental testing program.

Conducted employee training for food safety, quality and safety standards.

(1993 – 1995) COUNTRY FRESH, INC., Grand Rapids, MI

Production Supervisor

Sanitation Supervisor

Distribution Supervisor

Quality Control Supervisor

Responsible for all managerial duties associated with each supervisory position held. These duties included: production scheduling, training of manufacturing personnel, monitoring and verification of food safety documentation, sanitation scheduling and finished product evaluation.

Worked with various types of packaging for fluid milk, juice, bottled water, cultured products and ice cream. These include: blow molding, carton packaging, tray/sleeve packaging with shrink film, plastic tub/cups/lids, and carton/paper packaging.

EDUCATION

(1987 – 1992) PENNSYLVANIA STATE UNIVERSITY, University Park, PA

Bachelor of Science

Food Science, College of Agriculture

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