Manager Technical

LORI KWAN

**** ******** *****, ****** *******, CA 95683

650-***-**** (mobile) / 650-***-**** (personal) ****.*.****@*****.***

https://www.linkedin.com/in/lori-kwan-10890

Qualifications

Accomplished Recruiter with over 20 years of extensive background in sourcing and placement for contract and direct hire opportunities for Fortune 500 and startup companies nationwide and Canada.

Experienced working with various Vendor Management Systems (VMS) such as FieldGlass and Beeline with a high level of success.

Respected and recognized as a team leader, motivator and true professional when interfacing with executive management, employees and prospective candidates.

Excel in taking the recruitment process from cradle to grave (sourcing, technical assessment, negotiation, reference checking, offer, onboarding, etc.).

Ability to build strong working relationships with team and customers to maintain productivity as well as proven track record in exceeding staffing goals.

Experience

TEC Group, Inc.

2012 to Present

Technical Placement Manager

Responsible for developing the Technical Recruitment Program at the company to provide a full-staffing solution to existing and future clients.

Selected as the Account Manager for ABB (www.abb.com) and was able to place over 45 people in two years which included successful sourcing for Engineering (Electrical Engineers, Mechanical Engineers, Drafters) and Technical (Database Administrators, Business Intelligence Analysts, Technical Support) placements.

Tasked to assist in staffing for Hewlett Packard contract openings nationwide and Canada.

Responsible for training entry-level Staffing Specialist the entire recruitment process.

Accountable for ongoing professional development including market knowledge about issues that impact technology staffing, technology advancements and self-development of recruiting skills.

Formula Resources

2011 to 2012

Senior Technical Recruiter

Worked closely with owner to create new database of candidates with a specific focus on startup companies in the San Francisco Bay Area.

Responsible for building and recruiting candidates with specialized skills set including Ruby on Rails (ROR), Data Scientists, JavaScript Developers, Solutions/Enterprise Architects, Senior Unix Administrators and DevOps Engineers.

Trinite, a division of CornerStone Staffing Solutions, Inc.

1998 to 2011

Director, Technical Staffing, 2009 to 2011

Managing Principal, 2000 to 2009

General Manager, 1998 to 2000

Manage day to day operations of technical staffing division for our national and international contracts, including Hewlett Packard, ACS/Xerox and Nvidia contracts.

Researched and wrote RFP for National and Canadian Hewlett Packard contract.

Successfully negotiated and secured Trinite as a preferred vendor for Nvidia

Responsibilities include; coaching, developing a team, growing gross margin, establishing long lasting partnerships and maximizing business opportunities based on the client’s business needs.

Successfully grew Hewlett Packard business from 23 contingent staff to over 150.

Work in a partnership with teams across North America and Canada to develop and implement recruiting strategies and pipelines for large scale contingent staffing projects.

Met and exceeded client targets for the successful placement of candidates within areas of web services, software development, testing, enterprise IT, ERP, DBA, product support, SAP, localization and validation.

Demonstrated the ability to develop and understand technical job specifications, source, evaluate and qualify candidates to ensure the highest level of placements to meet clients' needs.

Prepare and track all financial and recruiting reports to executive leadership, including gross margin, P&L’s, weekly activity tracking and submittal to start ratios.

Responsible for researching and implementing creative sourcing avenues and techniques to increase candidate quality, process efficiency and achieve target pricing.

Setka, Inc.

1995 to 1998

Recruitment Manager, 1996 to 1998

Technical Recruiter, 1995 to 1996

Managed 10 full-time recruiters, as well as oversaw staffing operations and projects for new and existing client relationships.

Guided and monitored multiple vendor projects for fortune 500 clients.

Created deliverables, timelines and fee schedules for statements of work based on project and client needs.

Effectively managed contract workforce to ensure deadlines were achieved and in compliance with operational processes and procedures.

Built and established relationships with end-clients to ensure projects were being carried out to the highest satisfaction.

Acted as a single point of contact for all questions or issues for assigned projects regarding contractors, fees, and status.

Allocated resources based on client needs assessment and supervised recruiters to ensure prompt turnaround time for end-clients.

Ability to work with senior executive staff to influence and drive change.

Implemented several office programs & guidelines including: staff restructuring, workforce planning, employee referral and organizational selection.

Mentored, coached and provided on-going support for recruiters and served as a resource for navigating through technical policies and procedures.

Responsible for weekly recruiter meetings and status reports; track recruiters’ workflow and set weekly goals for each individual recruiter.

Experienced in all phases of the hiring cycle, from writing job requisitions, placing job postings on-line, conducting and setting up phone, in-person interviews and reference checks, selling candidates on a potential opportunity and negotiating offers.

Performed administrative tasks such as interview scheduling, prepared offer letters, processed drug screen and background checks and conducted new hire paperwork.

Worked collaboratively with recruiters and hiring managers to implement best recruitment/sourcing practices for finding and attracting top talent.

Successfully found and qualified top talent candidates through specific targeted screening techniques.

Created and maintained detailed reporting spreadsheet to track specific candidate pools for all market spaces.

Coached and trained new hires on best recruiting strategies and techniques.

Prior non-recruiting experience

1990 to 1995

DFS, Financial Systems Analyst, 1994 to 1995

First Franklin, Manager, Programming + Operations, 1992 to 1994

Kikkoman, Programmer, 1990 to 1992

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