Lori Fitzgerald

**** ******** ***** ***. *, Granger, Indiana 46530

574-***-****

acv0fw@r.postjobfree.com

Objective

My objective is to obtain a position in a professional office environment where I will be able to add value to the company with my skills and strengths.

With my past working experience, task ranging from manager, telemarketing, the file room, being a laborer, training, managing, being a business owner, my sense of accomplishment or success does not come from a title, but from being able to use my abilities and strive for achievement with a since of accomplishment at the end of the day.

Strengths and Qualifications

Good Work Ethic

Professional

Dependable

Detail Oriented

Quick at 10 Key

Leadership Skills

Time Management Skills

Written and Oral Communication Skills

Word, Excel, Power Point and Access

Promote and excel in a team environment

Strive Independently

Professional Experience

Managed and lead a department of employees that excelled at working as a team in a positive environment that strived to reach each goal.

Worked with local and state auditors to ensure that the company was in compliance.

Wrote compliance for the company and trained the employees of federal or state changes.

Represented employer and a software company in meetings and seminars.

Was in the leadership program for the Elkhart Chamber of Commerce.

Assisted in strategic planning with Heritage Acceptance Corp., which had successful growth with a solid foundation.

Employment

Homemaker

Rowdy’s Recycle Granger, IN

2013-2016

2011 – 2013

Owner/Labor/Office

Managed and did all office work for the business, which included payables and receivables.

Communicated with vendors, customers and government officials.

Labored

Excavating, demolition and pipe experience.

My time and growth at Heritage provided me the opportunity to experience entrepreneurship.

Heritage Acceptance Corporation Elkhart, IN

February 1996 –June 2011

Note: Heritage Acceptance Corp. is an entity of Heritage Financial Group.

Loan Operations Manager/Program Coordinator/Compliance Officer/Team Leader/Credit Analyst

Suggested and developed a new department, Loan Operations, due to company’s growth.

Managed the Loan Operations Department

Lead and trained employees for a positive team involvement and consistent personal growth with each employee within the department.

Ensured that all documents and processes were in compliance with state and federal requirements

Organized, prepared and handled all financial institutions, state and federal audits.

Researched, developed, implemented and trained all employees on new company polices for each entity on all new compliance laws.

Balanced, audited and managed company’s AR portfolios.

Processed or approved all payables and receivables for Loan Operations.

Processed and managed all incoming payments and balanced daily.

Created and maintained a department’s budget.

Retained employee records

Strategically planned for companies growth

Assisted other departments, customers and entities in their process and/or goals

Processed title work for dealers in several states

Prepared financial documents for dealers in several states

Balanced AR, created reports and analyzed data

The positions I held while at Heritage allowed me to have hands on experience with numerous tasks, to have the ability to trouble shoot and think outside the box while growing professional and personally.

Achievements, Activities and Involvement

Leadership award from Greater Elkhart Chamber of Commerce for involvement of the Leadership Academy

Award of Excellence from Heritage Financial Group

Award of Community Involvement and Service from Heritage

Financial Group

Employee of the year at Heritage Acceptance Corp.

Mentored students in Elkhart Community Schools through the Cares program 2003-2010

Leadership coach for Upward Sports 2004-2006

Auto Masters Software User Group 2004-2007

Lead Parent for four years at Horizon Elementary School

Certificates and courses completed:

Effective Supervision-IUSB

Infulenceability-IUSB

Personal Power Through Assertive Communication-IUSB

Stepping Up Professionally-IUSB

7 Habits of Higher Effective People

Financial Peace

I have volunteered my services, been a member of several committees and groups within my community.

References Furnished Upon Request

Copyright © 1997 by the McGraw-Hill Companies, Inc.

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