SALAWU ISMAIL MOBOLAJI
*, ****** ******, *********, ****-Harcourt, Rivers.
Tel: (234)802-***-****, 815-***-**** ******.******@*****.***, ******.******@****.***
Summary:
8+ years of I.T experience as Windows System Administrator and Technical Support.
Expertise is broad in scope, including Citrix XenDesktop 7/7.5, Citrix Client Tools, active Directory, Server Backup, Database management,Audit on Newly built servers, commission and decommission of windows servers.
Experience in Active Directory, GPO, DNS, DHCP, IIS, FTP, Remote Desktop Services
Experience with Microsoft Hyper-V and VmWare virtualization technologies..
Experience with implementing database servers high availability and clustering.
DHCP/DNS/Active Directory load balancing.
Enterprise email, messaging and unified communication services.
Experience with different RAID level configurations.
Perform inventory of existing server environment and gather server utilization statistics such as CPU, disk usage and Alert Management.
Have knowledge and experience in the area of networking and ISCSI SAN Storage and troubleshooting.
Obtaining and maintaining servers and server components licenses.
Can work independently, lead or work within a team environment
Excellent Organizational & communication skills, both oral and written Objectives:
An IT generalist administrator with a strong technical background with self-discipline, and possess the ability to work with the minimum of supervision.Also ensuring that quality solutions meet business objectives.
Technical/Functional Skills Set:
Server Application: Microsoft Active Directory Services, Citrix XenApp6.5,XenDesktop7.5, Citrix Provisioning Services, IIS 6.0/7.0, Hyper-V, Microsoft Server Clustering, MS Exchange Server 2010/2013, Lync Server 2010/2013,ISA 2006,Microsoft Forefront TMG 2010, McAfee E-Policy Orchestra enterprise Anti-virus protection, Microsoft SCOM, Microsoft Direct Access and VPN Server, Distributed Scan Server, Print Server, WSUS. Operating System: Windows 2000, 2003, 2008 R2, 2012 Servers, Windows8.1/8/7, Windows XP, Windows Vista, Windows 2000 Professional, Linux Ubuntu. Networks Protocols: TCP/IP, HTTP, HTTPS, RDP, SSL, DHCP, DNS, SMTP, POP3. Hardware: HP Proliant servers, Dell PowerEdge Servers, NetScaler/VPNGateway, SonicWall NSA240, Cisco Switches and Routers, Konica Minolta Bizhub 4750/4050 and Sharp MX2600 series Network printers and printer servers, Borris 10KVA Series UPS. Software: MS Office suite 2003, 2007,2010 and 2013, MS Exchange. Databases: MSSQL 2005, MSSQL 2008, MSSQL2012, MS Access. Application: MS Dynamics CRM, Sage X3,
Language: HTML5, CSS3
Environment: Workgroup and domain Infrastructure Services SPIE Oil and Gas Services, PHC, NIGERIA Oct. 2014 –Till date IT Infrastructure Engineer
Maintaining and troubleshooting Microsoft Network environment.
Providing Tier three and Tier two support levels.
Troubleshoot & resolve viruses, malware and other malicious attacks on network systems employing enterprise antivirus software.
Setup email accounts within Microsoft Exchange 2010 and BES12 clients for mobile devices.
Perform system backups and recovery using CA ArcServe backup software and configurations.
Maintain IT Asset (software and hardware) Inventory List and associated files.
Provide IT support throughout the organization.
Provide technical support for desktop applications, including but not limited to, MS Word, MS Excel, MS Outlook, MS PowerPoint, Adobe Acrobat, AutoCad Sage HR Payroll.
Provide setup and support for other technologies (Honeywell ACS, Samsung DVR and CCTV, Evolis Badge Printer)
JMG LIMITED, PHC, Rivers, Nigeria. Oct.2011 – Oct.2014 Senior Systems Administrator
Responsible for Maintaining and supporting servers, client workstations and peripherals.
Handled Major incident, Change,Request management and Coordination with 3rd party application vendor for Vendor issues
Resolved Active Directory, Print Server and Citrix Access issues, User account creations in Active Directory and providing permissions to network Shared files.
Manage and administer Citrix receiver on clients workstation.
Deployed ICA client, printer driver mapping, shadowing users, checking sessions, managing server load and CPU utilization
Supported application for Citrix Streaming Profiles and Publishing Applications to users in Citrix for both internal external clients.
Performed inventory of existing server environment and gather server utilization statistics
Management hardware/software/OS administration for Windows 2003/2008 and 2012
Servers
Interacting with department heads for gathering the requirements for on boarding the applications to Citrix Servers
Providing user access to Citrix Environment and Manage Citrix sessions and printer
Installed and deployed 2-Node Clustering as a High availability solution in Dev environment
Performing New Server build and install Mcafee Antivirus Server and Agents.
Providing daily, weekly and monthly health reports on existing Servers suggesting up gradations of servers and licenses
Performed Patch Management for Windows OS using WSUS.
Provide database installation, configuration and maintenance of the MSSQL RDBMS in a SAN network,High availability and Cluster server environment.
Responsible for providing application support for Query Optimization, Stored procedures,Triggers and indexing.
Ensuring accuracy and completeness of data backup and recovery and formulates and monitors policies, procedures and standards relating to database management.
Successfully upgraded from Exchange 2007 to Exchange 2010.
Create new and manage all existing Mailboxes and Distribution groups.
Ensuring highest availability of mail servers, monitoring exchange message routing, database backup and troubleshooting.
Improved system security through setup and ongoing maintenance of Dell SonicWall network Security Appliance, Threat Management Gateway and Netscaler.
SUPREME ETHERNET IT, PH,Rivers July 2006 to October 2008 IT Support Technician
Support for Windows client and Server Administrator
Performed application and hardware inventory for Windows servers
Resolved Active Directory, Print Server, File Server issues.
Supported end users covering any IT related issues including: application issues, hardware problems, operating system issues, network connectivity.
Installation and support of telecommunication equipment.
Troubleshooting PC’s, laptops and mobile devices..
Maintaining a log of all problems detected and system backups.
Responsible for maintaining regular and scheduled backups.
Troubleshooting PC’s, laptops and mobile devices..
Analyzing system logs and identifying network performance issues and server related issues
Created user accounts and managed access control of desktop and Network applications
Installed, configured, and maintained the functionality of company desktop systems, together with peripheral appendages and software.
Instructed employees on extending life of computer system through proper use.
Delivered printing solutions and peripherals.
EDUCATION AND TECHNICAL CERTIFICATIONS
BSC (Hons), Computing and Information Systems, 2016 University of Portsmouth, United Kingdom
HND (Upper Credit), Electrical/Electronics Engineering, July 2010 Federal Polytechnic, Ilaro, Ogun State, Nigeria
Microsoft Certified Network Administrator, 2007
NIIT, Port-Harcourt, Rivers, Nigeria
Microsoft Certified System Engineer, Windows Server 2003 Microsoft Certified System Administrator, Windows Server 2003 Microsoft Certified System Administrator, Windows Server 2008 Microsoft Certified Professional
Microsoft Certified IT Professional, Enterprise Administrator on Windows Server 2008 Microsoft Certified IT Professional, Database Administrator 2008 CCNA – Cisco Certified Network Associate (Routing & Switching), 2012 OTHER
ITILv3- Information Technology Infrastructure Library (in view)