Mark Prentice
Moses Lake, WA 98837
360-***-**** (personal) 509-***-**** (alternate)
********@*****.***
OBJECTIVE: Obtain a career-oriented position providing opportunities for
advancement while allowing me to utilize my experiences and
specialized work skills.
EDUCATION: Moses Lake High School
Moses Lake, WA 1989 to 1992
Big Bend Community College
A.A.S. Degree in Business Data Management/Computer Science: 6/95
Moses Lake, WA September 93 to June 95
COMPUTER
SKILLS:
Hardware IBM PCs, Modems, Network Cards, Monitors, Printers (Deskjet, Inkjet, Dot Matrix, and Laser Printers, Copiers), Digi Serial Bridge, DigiBoard/Box, Motherboards, Video Cards, CD-ROMS, Hard Drives, Sound Cards, Some Apple Mac, iPhone (3-6), iPad, Samasung Galaxy (2-5, Tablet), Windows Surface 3 Pro, HP Switches, HP servers, Lenovo Laptops, HP Laptops, HP Desktops
Software Microsoft Windows XP, Windows 7, Windows Server 2003-2008,, Excel, Word, Powerpoint, Publisher, Outlook, Some Internet Web Design/Email, SMS, RAS, Misc Plant systems (Data Entry Websites, GE iFix SCADA, SQL Queries), Disk Image software, SolarWinds Dameware
WORK
EXPERIENCE:
Win. 98-Present Nestle/JR Simplot
Supervisor – Ted Lehenbauer
Computer Analyst. Duties Included: Troubleshooting and repairing of close to 100 in plant computers, 15 Windows Servers and about 20 virtual servers on a regular basis. Setup and schedule backup of essential plant data. Contacting of vendors and technical support. Processing of helpdesk tickets for plant and global. Maintaining Active Directory Network accounts. Heavily involved in PC conversions first from a Windows 2000 to Windows XP environment then later to a Windows7. Setup Desktop PCs, Laptops and Floor level control PCs.
Aug 95 – Nov 98 Basic American Foods, Moses Lake, WA
Past Supervisor – Randy Galliano
Last Supervisor – Melodie Madden
Computer Consultant. Duties include: Troubleshooting and repairing of close to 100 in plant computers, and about 10 remote computers on a regular basis. Setup and schedule backup of essential plant data. Contacting of vendors and technical support. Processing of helpdesk tickets for plant and other sites. Operate helpdesk on given days. Maintaining and creating VAX, Novell and Windows Networking accounts. Setup and operate NT dialin server. Heavily involved in PC conversions first from a DOS/Windows Setup to Windows 95, then later from Windows 95 to Windows NT 4.0.
Win. 94-Sum. 95 Big Bend Community College, Moses Lake, WA
Supervisor – Van Jorgensen
Computer Science Lab Intern. Duties Included: Troubleshooting and repairing of lab and classroom PCs. Helping of students with the lab computers and the software they were using (everything from C++ to Microsoft Word). Handling of Netware accounts for the users. Operated the Big Bend Community College Electronic Bulletin Board Service (BBS) for most of employment. (BBS now shut down and phone line is used for Internet dialup.)
1993 – 1995 Computer Bulletin Board Service
Owner and Operator
Duties include: Misc Troubleshooting and repairing of 3 computers on a local network. Keeping a multi-line system running. Dealing with customers/users. Programming in script languages.
Mark Prentice
REFERENCES:
Willie Quasne
Ephrata, WA
Work: 509-***-**** ext 3366
Relation: Worked with at Simplot for 15+ years
Title: Systems Admin Grant County Tech Services
Email: *******@*************.***
Wanda Talbot
Othello, WA
Home: 509-***-****
Relation: Worked with at Simplot for 15+ years, plus worked on her personal computers
Title: Bacteria Lab Specialist
Old References --
Van Jorgensen - No longer there
Moses Lake, WA
Work: 509-***-****
Home: 509-***-****
Relation: Worked for while a Intern at BBCC
Title: Big Bend Community College, Computer Science Dept. Head
Art or Ellie Russell - No longer there
Moses Lake, WA
Work: 509-***-****
Relation: Worked for them at Grocery Outlet while at college
Title: Grocery Outlet, Owners
Randy Galliano - No longer at Nestle/Simplot
Moses Lake, WA
Home: 509-***-****
Relation: Originally worked for at Basic American Foods, he
currently works for Nestle.
Title: Was I.S. Manager of Basic American Foods
Now I.S. Manager of Nestle Foods
Melodie Madden
Moses Lake, WA
Work: 509-***-****
Relation: Supervisor at Basic American Foods
Title: I.S. Manager Basic American Foods