Administrative Assistant Service
Resume:
Lisa Smith
Hartford, CT *****
Phone: 860-***-****
Email: *************@*****.***
QUALIFICATIONS
Typing: 50 wpm, Intermediate knowledge of the following software: Microsoft Word, Excel, and PowerPoint, Visio, Microsoft Works, Lotus Notes, Outlook and First Choice.
CERTIFICATIONS
CT Notary Public: Commission Expires 12/31/2020
EDUCATION
1991-1992 Professional Office Administration Certificate, Morse School of Business
EMPLOYMENT
9/2015-5/2016 Project Engineer/ Administrative Assistant, Hanley Construction
Answer telephones, meet and greet clients and visitors, create and modify documents, perform general clerical, maintain hard copy and electronic filing system, sign for and distribute UPS/Fed Ex/Airborne packages, research, price, and purchase office furniture and supplies coordinate new project mobilization, project support with contracting subcontractors. Setup and coordinate meetings and conferences, assist as needed with special projects.
4/2015-9/2015 Operations Facilities Coordinator, Doosan Fuel Cell America
Support Operations Facilities Manager with scheduling, assigning and monitoring facilities requests for both buildings. Setup and monitor preventative maintenance for all company owned equipment. Setup new hires with system access. Manage staff workload calendars in the system and submit weekly reports to management. Assist as needed with special projects.
2/2012-4/2015 Administrative Assistant, Diggs Construction
Answer telephones, meet and greet clients and visitors, create and modify documents, perform general clerical, maintain hard copy and electronic filing system, sign for and distribute UPS/Fed Ex/Airborne packages, research, price, and purchase office furniture and supplies coordinate and complete credit card reimbursement reports for staff that have company credit cards, coordinate and complete cash reimbursement reports, manage staff time off calendar and office keys, setup and coordinate meetings and conferences, assist as needed with special projects.
2008-2011 Administrative Assistant, Catholic Charities
Answer telephones, perform general clerical duties, maintain hard copy and electronic filing system, research resources for low income families that need assistance with housing, food and employment, purchase office furniture and supplies, coordinate and maintain records for staff office space, phones, parking and office keys, setup and coordinate meetings and conferences, maintain and distribute staff weekly schedules, maintain PC inventory, support staff in assigned project based work and other duties as assigned.
2004-2008 Purchasing Agent, IPT, LLC
Negotiate pricing for reactive service calls and preventative maintenance services for facilities Maintenance issues. Negotiate hourly rates, trip charges and mark ups with service providers. Assist with pricing information provided to prospective clients.
Market Specialist, IPT, LLC
Negotiate contracted rates with service providers based on specialized service and geographic location. . Provided alternate coverage on call 24/7 for specialized services based on severity of issue and geographic location. Track and negotiate pricing changes. Resolve service or pricing disputes to assure client is servicing in a timely fashion.
Customer Service Representative, IPT, LLC
Answer service calls and assign work to service providers based on nature of service issue and geographic location. Resolve service issues based on severity, research payment responsibility based on client contracts and root cause of service issue. Report and assist managers with reporting theft or service emergencies. Special projects as requested.
2003-2004 Paraprofessional - Librarian, East Hartford Board of Education
Teach children in grades K through 5th grade to properly use the library. Track by grade types of books checked out. Read stories to children in grades K thru 3. Monitor computer use for grades 3 through 5. Report monthly and quarterly the types of books check out by grade and overall. Assist with book fares. Assist with administrative duties as needed.
2002-2003 Administrative Assistant, Office Team
Various assignments answering phones, filing, typing, making travel arrangements, scheduling meetings and all other projects as needed.
2000-2001 Network Analyst, CIGNA
Provide pricing information for Medical and Dental products offered based on specific ICD9 and CPT4 codes and geographic location.
Lisa Smith
31 Gilman Street
Hartford, CT 06114
Phone: 860-***-****
Email: *************@*****.***
1997-2000 Proposal Technician, CIGNA
Provide information to prospective clients on National Sales team based on type of medical and dental coverage and geographic location. Create colorful binders for meeting detailing all products offered. Create covers in adobe using prospective client’s logo.
1992-1997 Administrative Assistant, Aetna
Answer phones, filing, typing, making travel arrangements, scheduling meetings, setting up new employees with computer and phone access and all other projects as needed.
References will be furnished upon request.
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