Customer Service Mental Health

Tonya Ramsey

**** ****** ***** 502-***-**** ***************@*****.***

Objective

My ultimate goal is to find placement with a company that is stimulating and challenging. An environment where I can use my talents and skills to help grow and expand within the company. While experiencing advancement within the company, I want to demonstrate my dedication, hard work ethics and perseverance.

Education

JEFFERSON COMMUNITY&TECHNICALCOLLEGE

Major: SURGICAL TECHNICIAN

CURRENTLY ENROLLED

DIPLOMA JUNE 1996 SUDA E. BUTLER TRADITIONALHIGH SCHOOL

Major: BUSINESS MANAGEMENT

Skills & Abilities

Over 10 years of Customer service experience

Lead on different projects in/out of an office setting

Strong communication skills

Able to multi-task

Self-motivated

Works well in a group/individually

Experience

ASSOCIATE BENEFITS PROCESSOR ADP AUGUST 2010-AUGUST 2016

Processed enrollments, terminations, billings, appeals, spreadsheets and mail

Resolved client and participant issues

Responded to emails, inbound/outbound calls

BILLING & ENROLLMENT SPECIALIST/ SHPS, INC KELLEY SERVICES DECEMBER 2009-AUGUST 2010

Processed enrollments, spreadsheets and mail

Filling

Assisted my peers with different projects to meet deadlines

MENTAL HEALTH TECH OUR LADY OF PEACE OCTOBER 2002-NOVEMBER 2009

Provides delegated components of nursing care to patients including monitoring, specimen collection, psycho education, assisting with activities of daily living and behavior management in accordance with physician orders and established nursing policies and procedures.

Contact this candidate