Sterling Hicks Home 253-***-****
Cell 253-***-****
acuzdz@r.postjobfree.com
Profile:
Customer focused VP of Manufacturing skilled in strategic planning, team building and the implementation of “Lean Manufacturing”.
Professional Experience:
Gensco, Inc. - Tacoma, WA - October 1989 to June 2015
Gensco is a wholesale distributor and manufacturer of HVAC products, serving Washington, Oregon, Alaska, Idaho and Montana. Gensco employs 750 Team Members in 25 locations.
VP of Manufacturing
RESPONSIBILITIES:
P & L Management – Manage bottom line profit of Manufacturing Division.
Annual Business Plan – Define capital budgets, improvement project time lines, key performance measurements and a 5 year strategic plan.
Customer Service – Define and implement “Service Level Agreements”
Team Member Development - Establish training programs for safety, production processes, leadership roles, scheduling and purchasing.
Total Quality Management – Empower team to suggest and create change.
Continual Improvement - Implement Lean Manufacturing tools such as 5S, Kaizen and Six Sigma to create a continually improvement atmosphere throughout manufacturing.
Corporate Policies – Implement, monitor and maintained compliance to all corporate policies.
Union Contract Negotiations – Reevaluate fair wages and benefits for our Team Members, every 3 years, while maintaining excellent company profitability.
Product Development / Engineering - Assign, monitor and control the design and development of new products and projects within the engineering department.
Daily Operations – Measure, monitor, motivate, and correct all production processes.
ACCOMPLISHMENTS:
Safety – Developed a safety program which led to an 83% reduction in injuries.
Customer Service – Achieved a 99.78% “Demand Service Level” while improving inventory turns.
Quality – Initiated quality improvement program that enhanced customer interaction and product features.
Productivity – Used “Lean Manufacturing” and “Kaizen” tools to achieve 5% or better productivity improvement each year.
Inventory Control – By reducing set up and cycle times of mfg. processes, inventory turns increased from 4 to 14.6 while improving customer service.
Growth – With excellent customer service, quality and fair pricing Gensco manufacturing grew by 8 times. (1600% growth in 20 years)
Net Profit – Through productivity improvements and growth, net profits grew by 45%.
Professional Experience: continued
Lang Manufacturing - Redmond, WA - June 1977 to October 1989
Lang Manufacturing was a manufacturer and national supplier of industrial cooking equipment (ovens, ranges and griddles). Lang Mfg. employed approximately 100 Team Members in a metal fabrication / assembly atmosphere.
POSITION HELD AT LANG MANUFACTURING:
Production Manager 1986 - 1989
Computer Manager / Production Controller 1984 - 1986
Production Scheduler 1979 - 1984
Assistant to the Production Manager 1977 - 1979
ACCOMPLISHMENTS:
Designed and implemented a flow system which reduced travel time of fabricated parts through the factory by 50%.
Lead the implementation of a computerized MRP system which increased on time deliveries and decreased inventory.
Designed and implemented a variable speed assembly line to match customer demand.
Education:
Bachelor of Arts: Business Administration – Operations Management Specialty / Computer Systems Minor
Washington State University – Pullman, WA June 1977
Introduction to Lean Manufacturing
Gemba Research – Tacoma, WA July 2000
Production Preparation Process (3P) and
Rapid Continuous Improvement (RCI)
HON Industries – Colville, WA October 2004
Six Sigma Green Belt Certificate
Bellevue Community College – Bellevue, WA May 2005